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A Business Report for Cyan International

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Introduction

OAC Individual Reports Name: Yi Gong StudentID: 159909 Class: Monday 0315pm Tutor: Lucy Firth A Business Report for Cyan International Executive Summary: It is all about balancing and how to adjust the imbalance to an equilibrium point. Cyan is currently in the confrontation of imbalance between the relatively dynamic environment and inflexible organisation environment, and imbalance between the changes and responses made to the change. The two imbalances are interrelated which generates the issue of how to balance the technology implementation and recourse management. The traditional organisation forms in Cyan has significant limitations in supporting the information-based organization which causes important issues such as unequal information sharing and transferring among affiliates, insecure information back-up, as well as the deficiency of information usability and accessibility. In addition, fund deficit is also a product of Cyan failure to deal with imbalance caused by changes. In the reality, the Win-Win situation is rather difficult to engineer, organisations maybe get a big part of what they really want in a compromise, but not all. The proposal for the management provided by E-servicer Inc. breaks the imbalance relationship Cyan has with the external environment but whether it is still a good choice while Cyan's mission and power distribution is under risk of changing as well. The best recommended solution to Cyan International that is any changes have to be built on the past and restored responsibility to executive council. ...read more.

Middle

By updating files and data, CIS can help Cyan with saving the cost and effort of communication. But in regard to a successful data updating, it is only achievable unless two organisations can share the same database system with secure network connections. Otherwise, the data transfer will fail and undertake the risk of losing and disclosing important data, which will cost more to recover it. In the reality, the Win-Win situation is rather difficult to engineer, organisations maybe get a big part of what they really want in a compromise, but not all. For example, as much of the concerns on security and confidentiality issue, that some files in Cyan have to be restricted from updating automatically by CIS, so Cyan may still require to use own IT/IS to complete the task. The difficulty raised is how to maintain the balance of trust between two organisations in the long term while a conflict takes place. Furthermore, the proposal for the management provided by E-servicer Inc. breaks the imbalance relationship Cyan has with the external environment and allows real-time communications between different parties through managing online system, but whether it is still a good choice while Cyan's mission and power distribution might be under risk of changing as well, assuming E-servicer is originally a profit organisation. From any points to consider, that it is a necessary and vital for Cyan to improving its IT/IS by having a creation of website and network connection that allows members to access the information and freely discuses issues, and new immigrants to receive services at anytime and anywhere. ...read more.

Conclusion

For any alternative solutions, it would result in IT/IS implementation. And the combination with the localized use of IT supports functional integration of IS across the organisation and re-enforces the bureaucracy structure. The most important point is the new IT/IS must become part of the organizational culture. It must be accepted, adapted, and adopted by the people of the Cyan. The development of Cyan structure also influences the culture and communication style so that managing the change expectations of individuals and groups become vital. However, systems have been used by different level of people showing different interests, this is where resistance comes in. Therefore, the benefit of IS would create a learning organization where people involved develop trust in virtual team and knowledge transfer could occur more easily. Yet a learning organisation is also determined by the organisation's culture on whether they want to learn and change. Hence, the executive council could utilise the power to manage this by setting rules and regulations, such as necessary training, a high level of participation, and share the vision with everyone. To learn to effectively integrate IT/IS into their working practices-based on learning from others. (519) Conclusion: Any implementation and change would likely cause failures, but it does not mean that not to change as without changing, the organisation could not survive either. The best interests and outcomes of organisation could only be achieved if Cyan were able to bring about changes and bring it back to the equilibrium state. (53) Overall Word 284 + 1519 = 1803 ...read more.

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