A.C Travel Computing Project

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Andrew Clement         Computing Project         

ANALYSIS

Andrew Clement

Computing Project

Introduction

A.C Travel is a small travel company privately run business owned and run Mr. Davies and his son. They run their business together, selling holidays and travel insurance mainly to American destinations. They try to focus on keeping customers for more than one holiday, so they have a good customer list that is increasing every year.

Sales are not good because, their prices are cheaper to be competitive with the bigger travel like Thomas Cook, Going Places and the other bigger travel agents. Although the Davies have do hold a list of customers on DOS-based filing system, they have no means of targeting the customers who might be looking to go on holiday soon. They also have no easy way of advertising, like mail merge or sending information out to potential customers or original customers. The also have a filing system for the places to go in America and no easy way to access them, they have to sort through files even to phone certain plane companies and hotels.    

Mr. Davis has decide to invest in a comprehensive customer system to hold the details of who their customers are he also need a easy to access database to access places to go in America and how much it costs to go profit levels on each flight. Mr. Davis would also like some sort of accounting system as well as an easy way to advertise.

The investigation

An interview with Mr. Davis and his son about what they wanted. So here is a list of topics, which was set up prior to the interview. These included:

  • The object of the new system

  • The problems and weakness of the current DOS system and the manual system.

  • The methods currently used to record data.

  • The information for each customer and what the want to record.

  • The required output.

  • The volume of data, and how much the system will have to cope with.

  • The hardware and software constraints- e.g. what computers they have already and what software they have already.

  • How many people work for them, would they prepare to take more people on?

  • How many staff do they already have?
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  • How big would you like to expand your business?

  • Would he like to go on-line, have a website

Questionnaire For Interview

  • What do you want the new system, to achieve from this company?

  • What kind of information does it have to handle?

  • Have you got any computers already?

  • What kind of software do you use on your computer?

  • How much information would be processed in the company, on a daily bases?

  • Does the company output a lot of documents, if yes then would ...

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