Aim of this Report is to discuss Soft System Methodology in detail and apply it to the Mark and Spencer's case.

The first 200 words of this essay...

TABLE OF CONTENTS

Page

1. Introduction 2

2. Background 2

2.1 Author's View 5

3 Literature review 6

3.1 Application of SSM 7

3.2 Stages in SSM 8

3.2.1 Stages 1&2: The problem situation unstructured & Expressed 9

3.2.2 Stage 3: Root definition of relevant system 10

3.2.3 Stage 4: Making & Testing conceptual models 10

3.2.4 Stage 5: Comparing conceptual models with reality 11

3.2.5 Stage 6: Defining feasible/desirable 11

3.2.6 Stage 7: Implement the desirable change 11

3.3 Summary of SSM 12

4. Analysis of the situation using SSM 12

4.1 Stage 1 12

4.2 Stage 2 12

4.3 Stage 3 13

4.4 Stage 4 14

4.5 Stage 5 15

4.6 Stage 6 16

4.7 Stage 7/Recommendations 17

5. Conclusion 18

6. Bibliography 19

Attachments

Sheet of Rich picture

Sheet of Conceptual model 1

Sheet of Conceptual model 2

1 Introduction

Aim of this Report is to discuss Soft System Methodology in detail and apply it to the Mark and Spencer's