Including these systems and functions:
Operation systems and networking systems e.g. Windows NT and IBM OS 2.0
Security function e.g. password for entering databases
Front-end operation system e.g. cashiers
Store opening and ending system
Accounting and financing system
Inventory control system and sales analysis system
Human resource information system
Correcting errors, updating and supporting system by the software company
2. Publishing software and homepage builder
for advertising activities such as creating fliers, managing a homepage of the supermarket, and creating html based e-mails for the customers.
3. Operation system (for the security system)
Runs the security system for the supermarket. We need it but it is usually already installed and included when we purchase the security system.
▪ Data
1. Accounting and financing database
for the purpose of financial decision making and for keeping official accounting information.
2. Customer database
for advertising activities, and determining customer’s preference for the products by creating questionnaire or doing a customer survey.
3. Employee database
stores employee information and utilize the information for several purposes such as to measure the quality of a labour’s work for promotion.
4. Supplier database
stores suppliers’ information to compare their prices and advantages.
5. Inventory database
control supplies, stocks, and analyse sales
▪ Personnel
1. Users casher
Low-level workers:
Cashier, foodstuffs stock keeper, sweeper (cleaner), security guard, advertising designer, and advertising computer software programmer
Clerical workers (includes managers and executives):
Market researcher, buyer, accountant, human resource manager, general manager, food stock manager, marketing manager, advertising manager, security manager, CFO, CMO, and CEO
2. Operators (those people may be workers from other companies)
System engineer and Security consultant
▪ Procedure
We need to give the procedure for
- How to enter the data and get the information from the computer to control our inventory.
- How to scan in the bar code of each product for the computer to keep record of daily sales, income, popular products and print out the receipts for customers.
- How to operate the security system to keep our store under protection.
- How to get the order from the internet and process the order.
- How to compute the wages of each employee.
- How to plan the company’s future mission based on daily sales, monthly sales, market research and trends.
▪ Ethical issue
1. Privacy - is the information of individuals and groups collected and used in an ethical fashion.
2. Access - do people and organizations have the ability (hardware, expertise, etc.) to make use of information
3. Accuracy - is the information in databases up to date and truthful, is it complete? What are the consequences of the bugs/errors?
4. Property - issues of intellectual property. How do we protect intellectual property?
5. Allegiance - to whom is the IS professional responsible? Whom should an IS serve? Whose interests should be considered first and foremost when developing an IS? One analysis has identified four separate entities to which an IS professional may profess allegiance: the company, the professional organization and co-workers, the client, and to the society in general.
6. Rules - what code of ethics should be followed--the company, professional organization, personal, religious?
