Analyse different types of business information and their sources. Examples from Drayton Manor

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Analyse different types of business information and their sources.

Verbal information:

Verbal communication can either be done face-to-face or over the telephone. The best way to communicate is face-to-face because there is less space for misunderstanding and it allows for verbal and non-verbal messages.

The advantage of using verbal information is it's easier to communicate verbally than any other way because you get to understand every detail that is being spoken by the other person and speech enables complex ideas to be expressed and discussed. Some people find talking is the most comfortable method of expression. For example, Drayton Manor communicates with their staff verbally at a staff meeting about the new plans for the business and the changes that is happening and this is an advantage because the staff get to ask questions about the changes and they can get there opinions across about the plans. Also the employee will feel appreciated by the employer if they are being listened about their opinions which can lead the employee to stay in the business but the disadvantage is if Drayton Manor makes decisions about the improvement of the theme park without the employee’s knowledge then this can lead for the employee to resign the job. The disadvantage of using verbal information is that it's not always possible for Drayton Manor to meet in person because with the constraints of time and budgets in business.

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Written information:

Writing is the use of physical symbols to represent words. Words are the sounds that make up speech. This definition can be broadened to include other forms of physical representation, such as diagrams, graphs and charts. Written communication is when sending documents, such as email or business letter to an individual.

The advantage of using written information is for the people who don’t know how to use a computer to find information so they prefer to use written information such as leaflet. The other advantage is that if the visitors of Drayton Manor don't understand some of ...

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The writer has not spent enough time examining the information that Drayton Manor uses and produces and has not then put it into the correct categories. There is very little accurate analysis.