• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Analysis - ict cw project - estate agents

Extracts from this document...

Introduction

Analysis Identifying a problem As the estate agent's system of working is on paper and cards, there would be a number of problems they may have had to deal with. One problem which would occur would be that there would be a great difficulty in updating customer information, this is very important as when the customers change any of their personal details such as addresses, telephone numbers, names, the estate agent will not be able to keep track of these things, leading to no contact with the customer. This could also result in them loosing business as difficulties could be faced when there are potential buyers of a property are then not able to proceed with their interest due to lack of communication and necessities of a company. The form in which the data is stored is also unreliable as it is stored on paper. ...read more.

Middle

Another problem that may take place is actually finding customer information when it is needed. When a property is available for purchase, the estate agents needs to find contact details of the potential buyers. The paper documents would cause them to loose business, as they would not be able to locate buyers as information is lacking and therefore it would not sell. The customer would be highly unsatisfied as they have not been successful and overall there would be a negative effect. The estate agents would need to devise a system to allow the company to find information easily and in a short period of time. The system would also need to be able to sort the customers into different groups according to details such as type of property and other areas. It would benefit the company as properties would be sold and everyone would be happy. ...read more.

Conclusion

To prevent this problem the agency would need to identify a way of storing data, which would not be threatened by the hard-hitting threat of natural disasters. The best solution would be a computer as back-ups and storage is available. Another problem that could be faced because of the lack of a computer system in the estate agency is the fact that it would be hard to send necessities such as mail shots to customers. The employees would need to type out (using an old fashioned type-writer) a letter; this would need to go through the process of photocopying and enveloping, addressing, stamping etc. This process would be quite lengthy compared to through he use of a computer. I would be very boring and tedious and a waste of vital moneymaking time. This problem could be avoided through the use of a system that allows customer names and addresses to be merged into documents automatically, which would save a lot of money, effort and valuable time. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Apple Incorporation - Case Analysis

    During his time as CEO, John Scully had moved the company into the consumer and education computer industry. Apple had also expanded into the global markets during its first few years. The best of strategies cannot overcome the problems that result due to management unrest or battle of strength amongst management.

  2. ICT: Long Project Analysis - Travel Agency

    hotel and customers list * An easier and more efficient way of sending letters need to be made * The database must have some sort of security system to stop unauthorised people from accessing the data * The system must be easy to use * He shouldn't need to write

  1. Amazon Case Analysis

    Low overhead because they do not operate any brick and mortar stores * Since Amazon is strictly an online retailer it saves millions of dollars a year on overhead charges. Amazon can provide thousands of products to millions of customers while operating out of only a few strategically placed distribution centers.

  2. Free essay

    business cw

    A business plan allocates resources and measures the results of my actions, helping me set realistic goals and make decisions. A business plan is important to set up because; * It act as a reality check the process of putting a business plan together, including the thought you put in

  1. Business c/w

    He was advised to take out a market strategy and to everything Mr Turner had thought him he didn't know anything about market strategies and this is was I am called in to guide and assist him. Errol's main objective was to survive his first year and build a good

  2. INFORMATION ANALYSIS

    We have seen so far that the model of the supply chain has a direct relation with the production strategy. It is very important to study the structure of the supply chain and build the right chain of suppliers in order to achieve company's goals.

  1. Computerized databases - ICT project

    Looking for the record can take a long time and it can be quite difficult to look for the record because of the numerous amount of information he has. Problem 2 My father wants to send a letter of warning to all those who have not paid their payments by their payment deadline.

  2. Risk Analysis.

    The marketing mix is made up of the four "P's". The four "P's" are comprised of the product, place, promotion, and the price. These elements are considered in all businesses in one way or another. Each element will be discussed as it relates to a specific organization.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work