Analysis of data handling

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Analysis – Data Handling

To get an improved understanding of the problems faced in an online retail data handling system I am going to conduct a questionnaire and gain data from some data capture forms.

After gaining information from my questionnaire and data capture forms I now have a clear understanding of how a data handling system is implemented for an online retail store.

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I now know what information will be kept and which will only be temporary. The products and the customer information will be kept permanently. The customer information is kept permanent but can be changed at any point i.e. a change of address, phone no. etc.

When purchases are made little data is added to that which is already stored. The invoice brings together customer information and pairs it with product information. The information added to the invoice would be date of purchase; this information would then automatically create an expected date of arrival and the delivery process, transport, ...

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