• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month
Page
  1. 1
    1
  2. 2
    2
  3. 3
    3
  4. 4
    4
  5. 5
    5
  6. 6
    6
  7. 7
    7
  8. 8
    8
  9. 9
    9
  10. 10
    10
  11. 11
    11
  12. 12
    12
  13. 13
    13
  14. 14
    14
  15. 15
    15
  16. 16
    16
  17. 17
    17
  18. 18
    18
  19. 19
    19
  20. 20
    20
  21. 21
    21
  22. 22
    22
  23. 23
    23
  24. 24
    24
  25. 25
    25
  26. 26
    26
  27. 27
    27
  28. 28
    28
  29. 29
    29
  30. 30
    30
  31. 31
    31
  32. 32
    32
  33. 33
    33
  34. 34
    34
  35. 35
    35
  36. 36
    36
  37. 37
    37
  38. 38
    38

Analysis of The Cadbury company.

Extracts from this document...

Introduction

Introduction The person, who created the Cadbury business, is John Cadbury in 1824. The business started as a shop in a fashionable place in Birmingham. It sold things such as tea and coffee, mustard and a new sideline - cocoa and drinking chocolate, which John Cadbury prepared himself using a mortar and pestle. In 1847 the Cadbury business became a partnership. This is because John Cadbury took his brother, which also made it a family business. The business was now known as The Cadbury Brothers. A factory in Birmingham was rented, to produce their products. In 1854 the company received its first Royal Warrant as 'manufacturers of cocoa and chocolate to Queen Victoria'. In 1856 John Cadbury's son Richard joined the company, followed in 1861 Richard and George became the second Cadbury brothers to run the business when their father retired due to failing health. The first Cadbury factory was built in the country; it was built in the green fields of Kings Norton, outside the city of Birmingham, between 1899. This place was named "Bournville", which was named by George Cadbury where he built the factory. This took place because George Cadbury had an image, with a saying, "If the country is a good place to live in, why not work in it?" So he took his workers to live and work in (the country) Bournville. Further on the years Cadbury invited new recipes, so new chocolate were been created, for instance in 1915 Cadbury's Milk Tray, in 1920, Cadbury's Flake, in 1938 Roses were created. In 1969 Cadbury and Schweppes that is a beverage business merged together as a business. This business grew worldwide over centuries, it manufactured, marketed and distributed products in over 200 countries and new chocolates and drinks were been created. While confectionery and soft drinks remained the core of the business, the group also expanded into related food categories such as hot beverages and biscuits and also into health and hygiene The main activities of Cadbury after ...read more.

Middle

This job is an internal job of the organisation it is controlled by having procedures and rules that member of staff should not break or they will lose their position in the organisation. Relating this to Cadbury, marketing directors, who are in charge of market research for new product such as a chocolate, this information (research) has to be confidential. Power culture is a business being dominated by an individual. The Management director dominates Cadbury, (refer to the organisational structure) Task culture focus on getting the job done. Groups or teams within this cultural are not fixed but are made up of individuals brought together to achieve a specific task. Cadburys production department has a task culture. It works as a team to package the chocolate. Packaging the chocolates is done as a team. A member of the production team packages the chocolate in foiled rapping, and then the chocolate is passed by machinery to another member of the production team who packages the foil chocolate in boxes. These boxes are then stacked in many counties on a machine. These stacks are the rapped with cellophane, so boxes don't fall off. Finally these stacks are taken by another member of the production team using machinery to the storage. Person culture places the emphasis on the individual rather than the organisation and its objectives. For example if any member of staff has any suggestions for improvement, their suggestions are taken to account and if successful they will be used (refer to the Curly Wurly example on page 8). Cadbury's Culture arises from the traditions, beliefs and values of the Quaker family. This is how Cadbury adopted the paternalistic management. It includes religious beliefs, attitudes towards alcohol, the food we eat and the importance we attach to family life. The Quaker's cultural values are very strong and can impose important constraints on the business activity. For example, Cadbury finds, it would be unwise to try to sell products that are seen to insult religions or people, ...read more.

Conclusion

Quality circle is a group of employees who met together regularly to identify quality problems and come up with solutions. Quality circle is workers who are involved in carrying day to day jobs. In Cadburys case, in chocolate manufacturing, employees working on the production line could be members of a quality circle What I would suggest the key to improving quality in Cadbury is to improve processes that define, produce and support products. All people work in processes. People > Get processes "in control" > Work with other employees and managers to identify process problems and eliminate them Managers and/or Supervisors Work on Processes > Provide training and tool resources > Measure and review process performance (metrics) > Improve process performance with the help of those who use the process The effects that that's these strategies will have on processes must be managed and improved! This involves: > Defining the process > Measuring process performance (metrics) > Reviewing process performance > Identifying process shortcomings > Analysing process problems > Making a process change > Measuring the effects of the process change > Communicating both ways between supervisor and user TQM Compared to ISO 9001 ISO 9000 is a Quality System Management Standard. TQM is a philosophy of perpetual improvement. The ISO Quality Standard sets in place a system to deploy policy and verifiable objectives. An ISO implementation is a basis for a Total Quality Management implementation. Where there is an ISO system, about 75 percent of the steps are in place for TQM. The requirements for TQM can be considered ISO plus. Another aspect relating to the ISO Standard is that the proposed changes for the next revision (1999) will contain customer satisfaction and measurement requirements. In short, implementing TQM is being proactive concerning quality rather than reactive. ?? ?? ?? ?? AVCE Business Unit 1 Businesses at Work The Fruit and Nut Case 1 AVCE Business Unit 1 Businesses at Work The Fruit and Nut Case ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. The functional areas of Cadbury's.

    The main activities of the finance function are: * Record all business transactions * Measure the financial performance of the business * Control the finances and cash flow so the business does not go bankrupt * Take financial decisions by comparing predicted performance with actual performance Cadbury uses this function

  2. The business I am going to set up is a snooker club,

    My business is in the tertiary sector as it offers customers leisure and entertainment services. Also it is Secondary business as it makes and sells takeaway food. 4.2.2 Suppliers A supplier is any business that sells goods to another business or an individual.

  1. In this assignment I am going to produce a detailed business report on a ...

    Outside the UK, we currently have 182 stores. In the last financial year, we acquired the largest food retailing business in Ireland and we are expecting our hypermarket business in the central Europe and Asia. By understanding customer needs better than anyone, we aim to increase value for customers, earning their lifetime loyalty and to enhance return to shareholders.

  2. Business Aims and Objectives.

    However if it is not located in a good area it would be less likely for the business to succeed. As Tesco have expanded, they have started to provide more services to their customers. Tesco provide six different types of financial services: * insurance (includes, car, home, travel, pet, health and life)

  1. Apple Incorporation - Case Analysis

    It will do this through it innovative hardware, software, peripherals and Internet offerings, including Mac(tm) and the iTunes(r) Music Store(tm). Apple believes that personal computing has entered a new era. It seeks to provide a pathway for linking digital devices so that the consumer can add value through the interconnectivity.

  2. Analysis of The Cadbury company.

    In some cases promotion can even be the one on one explanation of the product and the support needed if problems arouse. See appendix . Promotion is seen everywhere like billboards, bus stops, pop ups, shop windows, leaflets, newspapers, magazines, carrier bags, television, radio, promotion on packages and sponsorship.

  1. How the organisation tesco uses ICT in their business.

    ICT systems and their applications influence the ways in which Tesco operate and compete at all levels of decision making. ICT is essential to the running of a modern superstore. It is used for planning, monitoring, communicating and auditing store operations.

  2. Report - Long PEST Analysis of ASDA Superstores.

    The ASDA Foundation is ASDA's own charity, set up to support the good causes. The examples are: * Get involved - colleagues given a special grant towards a customer nominated practical project for a local good cause. * The Big Read - in support of the UK Government's National Year of Literacy.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work