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Analyze the ture picture of Italain culture.

Extracts from this document...

Introduction

CROSS CULTURE MANAGMENT TERM REPORT SUBMITTED TO MR. SHEHERYAR MALIK Submitted By ACKNOWLEDGEMENT First and foremost we would like to thanks the All Mighty Allah who enabled us in accomplishing this project. Whit out his blessing were never able to complete it. We are grateful to my teacher Mr. Sheheryar Malik for teaching us curriculum of Cross Cultural Communication Management. His versatile knowledge in this field and unique teaching style has developed our knowledge and cleared many ambiguities. Finally, we bestow our thanks to all who has directly or indirectly supported us with their assistance and guidance to compose this profile. Executive Summary In this report of ours, we have analyzed and brought forward the ture picture of Italain culture. This report covers different models of culture, communication, and leadersihp style etc. which gives a basic input of what an Italain culture is. In the end we hope that a reader will have no ambguity and clear perception about italain people. Table of Contents: Sr. No. Topic Page No. 1. Introduction of italain culture 1 2. Hofstede's Value Dimension 2 3. Trompenaar's Value Dimension 3 4. Cultural Variables 4 5. Communicating Cross Culturally 8 6. Management Issues in Italy 16 7. Negotiating in Italy 17 8. Managing Social and Ethical Issues in Italy 20 9. Conclusion 21 10. Appendix - 11. Biblography - Italy's History Beginnings of Global Conquest Most of Italy's history centers around ancient Rome, the seat of the Roman Empire. The rich and powerful people of ancient Rome were the patricians, who governed the city from the Senate, and the equites, or men of property. All the social and most political power was in the hands of a few ancient families, such as Cornelii, the Julii (the family of the Caesers) and the Aemilii. Most patricians had, beside their house at Rome, a family farm in the country and a number of villas in pleasant spots of Latium in central Italy or in the south. ...read more.

Middle

You pay a compliment even if you get it wrong. Italian business etiquette requires that personal and professional titles be used constantly, whether in casual conversation or formal writing. Consequently, ensure that you learn and use the titles of everyone you expect to encounter. If you have to summon a server or clerk, you may use the phrase "senta", which means, generally, "please come here." Conversation: There is rarely a moment of silence in the course of a conversation in Italy. Welcome Topics of Conversation Italian architecture, Italian art and films, sports, especially soccer, Italian food and wine, the Italian landscape, opera, praising the hospitality you're receiving, current events, culture, history and current affairs in your home country. Topics to Avoid Religion/the Vatican and its policies, politics, taxes, the Mafia, World War II, criticizing Italian culture, even if your Italian counterparts are doing so, criticizing Italian inefficiencies, especially if your Italian counterparts are doing so, negative Italian stereotypes, inquiring about the profession or income of someone you've just met, questions about private family concerns, negative comments about the local soccer team and making "off-colors" jokes. Touch Behaviors: Upon introductions and departures, shake hands with everyone individually in a group; the American "group wave" will not be appreciated. Frequent warm and vigorous handshakes can be common for both business and social occasions. Italians will not hesitate to greet people they know with an embrace. Italians are high-contact culture, where preferring to stand close, touch a great deal, an experience a "close" sensory involvement. Gestures: Italians add numerous gestures to their speech because the Italian language is fractured into many different dialects, and the gestures assist comprehension. The regional dialect of Tuscany has been selected as the national dialect and is taught in schools. While passionate gestures are common among Italians, they would not expect someone from another culture to do the same. When you know your Italian colleague well, it would be considered friendly to return a warm embrace. ...read more.

Conclusion

Slacks are generally not worn by either sex. Quality accessories such as shoes and leather goods will make a good impression with the Italians. Behavior Italian history has played a crucial role in the modern business world. Some of their contributions include banking, insurance, and double-entry bookkeeping. "Time is money" is not a common phrase in Italy. Foreign businessmen/women should be punctual for business appointments, although the Italian executive may not be. Handshakes are common for both sexes, and may include grasping the arm with the other hand. Do not expect quick decisions or actions to take place, as the Italian bureaucracy and legal systems are rather slow. Italian companies often have a rigid hierarchy, with little visible association between the ranks. It is common for everyone to speak simultaneously at Italian gatherings. This applies to business meetings as well as social events. Do not exchange business cards at social occasions; but it is the norm at business functions and meetings. Italians often have two different business cards, one with business credentials for formal relationships, and another with personal information for less formal relationships. Italian cards are often plain white with black print. When entering a business function, the most senior or eldest person present should always be given special treatment. When invited to someone's home, bring gift-wrapped chocolates, pastries, or flowers. Flowers must be given in even numbers, except for a dozen (12) or half-dozen (6), especially if roses. If you bring wine as a gift, make sure that it is of excellent vintage, as many Italians are wine connoisseurs. Avoid giving anything in a quantity of 17, as 17 is considered to be bad luck, or a doomed number. Communications Italian is the official language, although there are many diverse dialects. English is spoken by many businesspeople. Avoid talking about religion, politics, and World War II. At social gatherings, it is considered insulting to ask someone you have just met about their profession. Good conversational topics include Italian culture, art, food, wine, family, and films. BIBLOGRAPHY International management (managing across borders and culture) By: Helen Deresky www.excutiveplanet.com/italy www.google.com www.cia.com ...read more.

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