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Ao1 : aims and objectives

Extracts from this document...

Introduction

AO1 : Aims and Objectives Tesco was founded in 1919 by a man named Jack Cohen in East London. The first ever Tesco brand begun appearing in 1924, ever since the Tesco business industry has rocketed and is now found in towns across the country. Tesco sells many varieties of products and services, which include: * Food; frozen, canned and groceries. * Electrical equipment * Pharmacies * Entertainment * Tesco personal finance * Instant travel insurance * Life insurance * Home insurance * Instant breakdown cover * Online DVD/video rental * Home delivering * Telecom * Tesco.com * Also, home furniture and equipment All of the above and more benefit Tesco business and this has been proven through the demand of its stores nationwide. Tesco's customers are all people and communities who purchase their products or services. They now have five different ranges of their company all suitable and provide products designed for specific reasons. These five varieties are: * Tesco * Tesco Extra * Tesco Metro * Tesco Express * One Stop Tesco's provide more of a larger scale of groceries and food than non-food goods. This is the general superstore, which families and people may go to for large stocks of food goods. This is why they have larger trolleys and larger car parks. Tesco Extra are opposite to what the general Tesco offers and provides, they sell a larger scale of non-food goods, such as electrical equipment, health care etc. Tesco Metro stores are smaller than Extra stores as they can be found on high streets and in city centres. They provide products such as on-the-go sandwiches, drinks, and a mini caf´┐Ż beneficial to busy shoppers. Tesco Express are like newsagent shops, which are convenient to neighbourhoods, they sell limited amount of products such as milk, bread, eggs and other products, which people use daily. The smallest of all Tesco's are One Stop; they are very small shops, which can be found near town centres and residential areas. ...read more.

Middle

* Financial documents and forms. They state a businesses performance through cash flow statements, balance sheets, financial documents, sale ledgers, and cashbooks. Internal communication is where businesses such as Tesco communicate with people within the company. This includes the managers, employees, employers, and all the departments of the business and other sister stores around the country. Tesco communicates internally via telephones, e-mail, Microsoft outlook, intranet, notice boards, memo, and radio transmitters. The Internet is ideal for internal communication as they can e-mail or quick message one another for brief reminders or tasks or can even compare competitors' prices. Tesco communicates with: * Government * Managers * Customers * Workers * Business partners * Community * Employers * Branches * Suppliers * Banks External communication is where businesses communicate with people outside of the company. This can be financiers, local community, suppliers, council, bank, customers, and sometimes pressure groups. Tesco communicates externally through the T.V. adverts, billboards, posters, magazines, radio, but mainly through their website. Tesco has a website to inform and communicate with their customers and potential customers about the services and products, which they offer and can give quotes online. This shows that Tesco uses both internal and external communication, which is good for their business. Tesco uses external communication to provide information to customers about new products or services that are being launched and to handle incoming enquiries about their products and services to promote corporate and brand images. Formal Communication; In Tesco's the managing director communicates with the managers on a daily basis. They have formal team meetings to discuss the company's policy. Then the managers have to delegate authority to run their own departments so they use their supervisors to communicate with the staff on how they want things done. Informal communication; These are channels in the company, that gossip and rumours get around. E.g. one manager hearts a story that another manager is slacking from a operative. ...read more.

Conclusion

Exchange rates are the price or rate at which currency can be exchanged for another. Exchange rates affect businesses and individuals supposing if businesses want to buy products from another country they will need the currency of that country to buy its products. Also, a business selling to another country will be paid in that country's currency. Environmental Constrains Air pollution is a big factor which companies produce whilst manufacturing products. Air pollution is where substances are harmful to humans or to the environment is released into the atmosphere. This occurs when for example, processes in industries such as power stations create harmful emissions, which are released into the air. Another major cause of air pollution is traffic. Traffic pollution is the type of pollution Tesco could cause. They can also cause noise pollution of their lorries and customer's cars. Tesco's waste is managed through laws, tips and recycling. Recycling involves processing waste into new products. Many waste materials can be recycled, including paper, glass, cardboard, plastics, and metal. Some hazardous wastes can also be recycled. There are many laws/acts, which try to protect the environment one of which is The Special Waste Disposal 1998 - which controls the disposal of toxic or hazardous materials such as chemicals. In addition, the Environment Agency regulates waste manages through a licensing system. Under the Environment Protection Act 1990, all businesses must ensure that their waste is stored safely and disposed of by someone who is authorised to take it and deal with it. Tesco ensures that all these laws are met and does not put off customers by showing their disposable waste by disposing in lorries where it cannot be seen. Also, they keep pressure groups happy by at Christmas time they sell Christmas cards, which have been made from recycled paper. It is important that Tesco and Cranford Supermarket remain environmentally friendly in order to: * Improve public image * Attract ethical investors and customers * They could experience increased demand for their products * To gain a competitive edge over competitors * To demonstrate business ethics. ?? ?? ?? ?? 1 ...read more.

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