• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

ASDA's Distribution Systems

Extracts from this document...

Introduction

BTEC Unit 29 Understanding retailing D1 An evaluation will be drawn upon the distribution systems in delivering goods and services for a retailing organisation and the organisation I will consider is Asda. Shipping arrangement The retailer Asda has a shipping service to distribute their products directly to their customer so when a customer chooses a product online the product can be distributed by arranging a shipping service with Asda. However for the product to be distributed to ship the consumer has to pay the delivery cost which for Asda is £3.00 but they do have different prices depending on when they want it the consumers could choose to have it shipped the next day for extra charge or 4-5 working days. http://direct.asda.com/M116_EDITORIAL_CONTENT_DELIVERY_OPTIONS_AND_CHARGES/M116_EDITORIAL_CONTENT_DELIVERY_OPTIONS_AND_CHARGES,default,pg.html They can even choose products from online and pay for it online and the products they have selected would get distributed to any asda retailer which they have chosen and then the consumers can go to the store and pick their products up. There are a few advantages of shipping and these include, the service is easy and quick to use as consumers can just directly go on to the website Asda chose products ...read more.

Middle

Distributors or dealers have an identical role to wholesalers ? that of taking products from producers and selling them on. Asda does not sell its products to other companies it directly sells them to their customers. The distribution intermediaries help the retailer Asda to sell and promote its products on so that they customers get attracted by them and purchase them. The advantages of intermediaries are they are connected as they offer logistic support so they make sure they have an effective physical distribution of goods. They look after the setting and storage of supplies at facilities which are nearer and easy to get to the consumer. Intermediaries even simplify manufacturer services and offer customer care services both before and after sales. They save cost and time saving so they might look after the stock for the retailer Asda. They also offer transactional functions so they can use their contacts to aid market coverage. The disadvantages of intermediaries are they may lose customers, may lose control and they may lose customer ownership. Also they may have poor market management. ...read more.

Conclusion

They also make sure the product is delivered on time and it good quality. Also they make sure the product looks appealing and they even promote in a way which the customer would want to buy. They consider what their customer wants. Advantages of Responsiveness to consumer needs - 1. Customers will keep an coming back 2. They would know that the company listens to them 3. It would benefit the company as they will have an increase in sales. 4. More people would come 5. The brand can be known as a good brand which takes care of what customers want. Disadvantages of Responsiveness to consumer needs ? 1. Customers wouldn?t come if they are not listening to them. 2. They would choose to shop with another brand if they don?t get what they want. In conclusion from my point of view I think Asda has a good distribution system in delivery goods and services as they use many different ways to get the product distributed to their customers such as the shipping arrangement which they offer and they make sure the product gets delivered straight away and in good condition and they do this as they are concerned about their customers and Asda also wants their consumers to be pleased with them. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Case Studies and Analysis section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Case Studies and Analysis essays

  1. I will look at the distribution process and how goods are transported from the ...

    the once who will have the direct link to the customers to sell the product, not only this retailers will be the ones who actually own the product. Moving on to wholesalers, they will be the organisation that will have a wide range of goods or products to sell to retailers normally in bulk demand.

  2. NETFLIX CUSTOMERS SATISFACTION

    During the l?st four dec?des, satisfaction h?s been considered ?s one of the most import?nt theoretic?l ?s well ?s pr?ctic?l issues for most m?rketers ?nd customer rese?rchers. However, no single definition of satisfaction h?s been un?nimously ?ccepted by liter?ture rel?ted to the m?tter.

  1. PEST is a planning tool which is used by a business to evaluate and ...

    as heart problems for example a heart attack, because of these health issues often elderly people are advised to eat healthy food in order to increase their health. In order to make sure they have the least health issues possible elderly people often try to stick to eating healthy food so that they can become healthier.

  2. NHS change management

    in terms of an exchange, giving followers what they want in return for what the leader desires, following prescribed tasks to pursue established goals (Buchanan, Huczynski, 2007). Transformational leadership: a leader who treats relationships with followers in terms of motivation and commitment, influencing and inspiring followers to give more than mere compliance to improve organizational performance (Buchanan, Huczynski, 2007)

  1. The Diversity of Distribution Channels in the Retailing Industry

    electrical goods and its goes faulty a certain period of time then the customers will not be satisfied so for that reason Tesco is a able to refund or repair or replace goods. Supply chain A supply chain has three key parts which are: * Manufacturing * Supply * Distribution

  2. Disneyland and M&S. I am going to investigate customer service in two separate ...

    The various places throughout the Disney Resort are business and family friendly but the main business areas would be Planet Hollywood, Rainforest Caf´┐Ż, Buffalo Bills or even for night life the night club Hurricanes. It is important that Disney provide places in which business talks can be held and discussed,

  1. starbucks customer service

    It is important that the internal customers are treated well by the business, managers and other internal customers in order for the business to be successful. A'amal looks after their staff through simple things such as having someone who works there who brings the staff who serve the customers tea and coffee.

  2. Unit 32 P3 explain how the developments in the consumer market have impacted on ...

    are concerned about their health?s where they want to live healthier life style, Tesco can find information about what information they need through the club card system, where they pick up new trend that are occurring in society. Affluence- affluence has simply got to do with money and the income

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work