Behavioural Theories of the firm

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Behavioural Theories of the firm                                Harmeet Singh, 0390309,

ME/January 2005/1

1.) Introduction:-

The purpose of this report is to evaluate and analyze the salient points of behavioural theories of the firm and to compare and contrast the behavioural models with the management models of Baumol, Marris and Williamson. The traditional neo classical theory of the firm was seriously challenged by alternatives such as managerial and behavioural theories.

2.) Salient features in the behavioural theories of the firm:-

Where the managerial theories go well beyond the simple notion of traditional theories of profit maximization, they however still cling to the idea that management endeavours to maximize something whether it is sales revenue, utility or firm’s growth, the behavioural approach adopted by so called behaviouralists rejects the whole notion of maximization and favours a less strong goal of ‘satisficing’. Behavioural theories emphasize the importance of attempting to understand the various factors that affect human behaviour in organizations. E.g. the group of studies conducted at the Hawthorne plant of the western electric company during the late 1920’s and early 1930’s where researchers monitored the productivity of six women who assembled electrical relays for several years under different working conditions.

Cyert and March argued that the firm cannot be regarded as a monolith, because different individuals and groups within it have their own aspirations and conflicting interests, and that firm behaviour is the weighted outcome of these conflicts. In his approach, process of decision making is of critical importance. He argued that there is no single goal of the organization, instead there are multiple goals. According to Cyert & March, the firm can be thought as a coalition of various interest groups:  different departments, different level of management, different groups of workers, suppliers and consumers, shareholders etc. The complex process of bargaining takes place between these various groups within the firm to determine their collective goals.

Much of this depended on Herbert Simon’s work in the 1950s concerning behaviour in situations of uncertainty, which argued that “people possess limited cognitive ability and so can exercise only ‘bounded rationality’ when making decisions in complex, uncertain situations.” Thus individuals and groups tend to ‘satisfice’ - that is, to attempt to attain realistic goals, rather than maximise a utility or profit function. This level will be revised continuously in the light of experience. If all aspirations are being met, then the aspiration levels will rise until someone is not satisfied. Then rules of thumb used to find solutions to the problem. He argued that the best strategy is to learn from experience through a process of trial and error. According to Simon, twentieth century organization theory has taught us that most of the man hours contributed by employees of a business enterprise are indirectly concerned with the actual process of converting factors of production into commodities. Today labor is only used to process the information that is used in turn to make the decisions that govern and control the commodity conversion process.

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Rickett’s contractual model determines the firms objectives would be determined by the terms of employment set by the contracting parties.

In common the behavioural model is a dynamic model which is not holistic, not deterministic and not optimizing. A behavioural approach is a more accurate description of what happens inside the firm BUT it tells us almost nothing about how the firm will respond to the changes in environment.

3.) Compare & contrast of behavioural models with the management models of Baumol, Marris and Williamson:-

As discussed earlier that the traditional neo classical theory which believed in ...

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