BNC BUSINESS UNIT 19 - P2,P3

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P2, P3

Good team work requires careful planning and you can’t expect it to just happen. Team work is largely split into two; the task and the process. The task is what needs to be done. The process is how that task is carried out. Depending on the extent of disruption, it would make quite a significant difference if a team member is not doing an effective job and isn’t interacting well with their colleagues. Requirements for an effective team are as follows;

  • the team is required to have task relevant experience; if a member of the group is used to dealing with a task they can pass that experience on e.g. if someone has experience of dealing with customer complaints they can pass that knowledge on.

  • They should have definitions of responsibility; if people know exactly what is required of them and they can focus on their own role and the team will function more efficiently.

  • A feeling of involvement should exist to have effective team members people must feel that their contribution will benefit others in the team, and that they will benefit from other members contribution.

  • Mutual respect and support; team members have to feel that they are respected by the rest of the team, and that the team will help them if necessary.

  • Individual development should also take place; the team must give every member a chance to develop themselves e.g. gain new skills.

  • Members must be given opportunities for responsibility. not just from a feeling of development for the team member but also to help get the most out of the team as a whole, with team members using their own initiative quickly without needing to refer to a manager,

  • Adaptability and flexibility encourage a more effective team where members can take on other roles.

I can bring all the skills above to my Unit 18 charity event. I have previous experience of organising a charity event but on a macro scale; 3 months post to the unit 18 project, I know exactly what is required of me to do during this course, I feel involved with the group and try to ensure fellow colleagues feel involved, although there are conflicts within the group I try to maintain mutual respect and support. I believe individual development is a lifetime aspect, I try to obtain as many chances of responsibility I can and finally I am a very flexible individual and can adapt to any working environment.

 

Meetings can be held to ensure that everyone knows what their role is and what responsibilities they have. Email, fax, face to face and any other form of contact can be used to inform every one of their roles and responsibilities. In my event unit 18 I Literally verbally asked everyone about the task I was working on to get them involved in decision making for example in my unit 18, my role as event sponsorship required me to create a logo for our business, after I created the primary logo, I felt I should enquire the other team members, after a few evaluations I created the “perfect” logo for our company, this situation brought us together as a team, instead of just a group of individuals working together.

I feel, it is important everyone feels involved on the day of the event as:

  • Improvements in productivity:         Reduces over reliance on key individuals

Very useful at times of pressure

  • Reducing alienation:                If individuals feel part of the team, they are likely to feel

less alienated and therefore more motivated to work for the team, as they feel they are part of it

  • Fostering innovation:                 Innovation is coming up with new ideas. If people are

enthusiastic within a team, members of that team may feel that there ideas may be appreciated additionally their ideas may be improved upon

  • Sharing expertise:                 In an effective team people can benefit from getting

new information, new ways of doing things. Additionally they can learn from team members who may have dealt with problems before. Even in passing the information over team members may get a feeling of value

  • Implementing change:                If a team is used to bring in change it may be more

effectively implemented. For example if the team is involved with the decision making process on how to deal with change, members of the team will probably be more willing to accept it, rather than if it was simply enforced from above

  • Identifying & developing talent:        In an effective team a team leader can identify which

members of the team can have their skills improved

Team building is vital to any organisation. You must recruit the right staff and ensure they work in a supportive way to be successful in team building. Managing the flow of new people into the organisation and retaining those who are already there is one of the core responsibilities in managing and supervising people at work. Therefore seeing that team building goes on is what team managers have to carry out.

A manager must select the staff that have the skills in the first place, this is referred to as the job requirements but it does go beyond that, being able to spot the qualities he needs in a worker is the sign of a good manager.

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For example when recruiting a chef, a manager may look for high culinary skills due to their core role, cooking food and organisational and communication skills as the chef has to take control in the kitchen and manage the other workers.  If the manager was recruiting a bartender, he may look for similar transferable skills e.g. communication and organisational skills, but he wouldn’t expect the prospected bartender to have the culinary skills as a top chef.

A manager may look at other things as well as having the specific skills particularly when forming a team. Some teams will ...

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