• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

BTEC Unit 2 - P1 - Business Resources - HR Report

Extracts from this document...


From: Pablo Cortez To: Ian Wilson Date: 23.10.08 1.0 Introduction: The following is a report into how Human Resources are managed including within Paintpot DIY, current effects that 'pressures' and 'issues' are having on the organisation, including recommendations for improvement by Pablo Cortez from Complete Consultancy Ltd. 2.0 Roles and Responsibilities of a Human Resource Department: Some of the general day to day activities of a HR department are as follows: * Work Environment * Recruitment * Retention * Contracts of Employment * Personal Specifications * Job Descriptions * Health and Safety * Teams * Accountability * Functions * Grievance Procedures * Absenteeism 3.0 How Human Resources are Managed: This hierarchical chart shows how Human Resources are managed within Paintpot DIY. 4.0 Business Culture Business/Corporate Culture is A blend of the values, beliefs, taboos, symbols, rituals and myths all companies develop over time. Whether written as a mission statement, spoken or merely understood, corporate culture describes and governs the ways a company's owners and employees think, feel and act. ...read more.


Other issues with trends in the business will need addressing in the upcoming meeting. 5.3 The current revised staff structure is being co-ordinated well and monitoring staff by way of sales targets, punctuality and other aspects is proving fairly efficient, but with no commission or bonus, staff are not being rewarded for their effort in generating extra sales. Communication between departments and managers is well planned with General Managers and Managers meeting weekly on a Monday to discuss such topics as Targets, Staffing Issues and HR issues etc. Managers in turn the meet with team leaders daily to inform staff of various related issues. 5.4 The current culture embraced by Paintpot DIY, 'friendly but professional' is well intentioned but lacks enthusiasm in encouraging staff to succeed and generate good performance levels. Staff are indeed friendly and professional at all times but fail to have motivation or the drive to sell the product behind them. 5.4 Incentives currently in use are predominantly for loyalty to the company with gift vouchers available to staff dependent upon years of service to the company, as well as extra holiday entitlement to staff with 4 years of service or more and also a staff discount card after 6 months of service. ...read more.


Other training should include Sales, Cashiers and all shop floor staff should be trained to a higher standard to increase sales across the range of products. This can be done in house by the training staff in HR department. With a decrease in demand, I believe reducing the workforce is an available opportunity. There is no requirement for 18 cashiers within the workplace. I believe this can be dropped to a total of 10 cashiers with any 6 working at 1 time. With the correct training program being put into place, this is an easily achievable target. New staff incentives are to be created with a sales focus playing a key part. The existing company loyalty incentives are to be scrapped with the exception of the staff discount card as this is a usual perk within any business. New commission structures are to be discussed, concentrating on rewarding staff for achieving sales targets, giving the workforce enthusiasm and the drive to succeed over the competition. ?? ?? ?? ?? BTEC National Award Business Unit 2 - Investigating Business Resources From: Pablo Cortez 1 23.10.08 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level People & Operations Management section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level People & Operations Management essays

  1. Marked by a teacher

    Roles and Responsibilities of Staff Members at McDonalds.

    5 star(s)

    not get the good quality and timing service as the other company. Also if the fuel prices rise they will be forced to higher the price of their products to the customers because they find themselves needing more money to cover prices.

  2. Recruitment. I am writing this report to describe how each organisation plans and conducts ...

    When the HR department are making the interviews they attach a form on the front of the application form saying why applicants got an interview and why some applicants never got an interview. When making the shortlist the HR apartment must be politically correct in the reason the applicant did or didn't get an interview with the JCC.

  1. Teamwork. There are several reasons why a business may organise their staff into teams. ...

    This will indicate characteristics which could be developed in a work scenario and lead to promotion prospects. The atmosphere of the work place is also changed when fundraising and charity events are held, such as Dress Down Day, Halloween and Easter Bonnet Parade.

  2. Investigating recruitment & selection - Unit 13, P1

    In other words it encourages a career progression. The benefit for the company is that the employees feel satisfied and delightful for such an opportunity and wants to continue working in Mexx.

  1. The main aim of this research is to evaluate the information on the human ...

    3.8.2 Evaluate job Job profile is needed to set job. To get this systematic scoring job method can be used so by that they can compare with other which gives consistency and fairness. Human resource management department member takes responsibility of job evaluation and job line manager also included in this evaluation.

  2. Presenting Business Information

    Tesco might be using Microsoft Excel to transfer their profit or loss sales into a useful graph, chart, which can easily be, understand by every one. This software is very useful for creating graphs, charts. Microsoft Access, this is the data where customer, supplier, staff information can be saved for future use.

  1. Motivation within a workplace - examples from Asda.

    The various levels and position of the employee depends on the amount they get paid, a higher position worker will get paid than one who is lower for example a shop floor assistant will get £15,000 an hour where as a department manager will get around £23,559 as you can

  2. In this report I will be evaluating how The Regent theatre'spolicies and procedures contribute ...

    this is at £250, 000, however this is set to be reduced by 30% next year leaving them with only £175, 000. The procurement procedures that have been set in place by Ipswich borough council will help them achieve this; this is why the procurement procedures are effective and efficient in the management of physical resources.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work