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Business communication involves internal and external communication.

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In our everyday lives we communicate with other people. It can be talking to someone over the phone, chatting on line, e-mailing a relative or even just chit-chatting with your friend. Communication may have a lot of definitions. It can be giving, getting, or trading of information. It's not only information that be traded. It can also be opinions or ideas. It is a process of talking to someone, letting other people know how we feel, having comments on what people say, and many more. It can be as simple as any two parties exchanging information. There are different types of communication. These are the written communication, oral communication, visual communication and the non-verbal communication. Under these types are the modes of communication, and these are thinking, action, observation, speaking, listening, writing, and reading. Business communication involves internal and external communication. Internal communication is when the members of the same company communicate with one another, for the better of the organization. There are several approaches on how to communicate with the members of the organization, depending on the requirements. In a small business, like a convince store with less than ten employees information can be informally and directly exchanged. ...read more.


This is an important source in most of the organizations. It is impossible for an organization to be formal all the time. People in the office make friends with other people too, even in different departments. This is the time when they can just talk about anything and have fun. It can be over coffee, playing golf or any kind of sport, having out of towns or any kind of bonding. While having there conversations it is inevitable that they talk about the business. No matter what they talk about, it all boils down to the work their in. Most of the information is being transferred through the grapevine. It is faster than the formal ones, because people can talk freely and say what they just want to say. This is very powerful, that it can make or break your name within the office. External communication is when the organizations communicate with the people outside their company, and bring information from the outside of the company. This is when they company communicates with the customers, competitors, investors, people from the press, government officials and there could be more. This is usually done in a formal way, because the organization needs to be careful with the things they say to the outsiders. ...read more.


There are different barriers within organizations too. First of all there is the information overload. When the information is too much the audience tend to not mind the other important details just for them to catch up. Then the message complexity is when you have to say something about the business as the manager. It is different from your own individual personality. Some people get confused and combine both personalities. You must adjust your own thoughts and strategies form the business. Another barrier is the message competition. When you are giving instructions to your secretary and she is doing paper work and answering the phone she will not know where to focus anymore. Differing status is when different people from different departments or level transfer the message, because they are use to talking with the people who is in the same level as them. Lack of trust can be a very difficult problem in an organization. You can't just give anyone your trust. You don't know the real people to you. Inadequate communication structures hold restrictions that delay your message you want to send. You should practice and encourage two-way communication. Incorrect choice of medium can distort your message and the meaning you are trying to send out can be blocked. Make sure that the medium that you use is appropriate with your message. ...read more.

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