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Business Objectives.

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Objectives Objectives are a vital part of IBC, without the objectives the company would not know what they are aiming for and therefore would not achieve any goals. Here are IBC's main objectives: Objective 1- Make Money This is a very important objective, as without making a profit, they would go into losses meaning they have to shut down. Without profits, there would be no pay rises for the labourers and not enough money to buy new technology for faster, enhanced, and efficient production. Objective 2- Please Customers IBC are there to please customers, because if they please their customers, they customers may pass on the word about the products of IBC to other people, which would mean more customers, or also the same customer could continue buying from IBC creating a customer relationship. However, if the customers were not please they would not want business with them anymore. This means if peoples wants decreased, there would be less demand meaning not enough money made. This would reflect on the running of their business. Objective 3- Job Satisfaction/Security They want to provide people with jobs so the workers can support their family. However, without the workers, the business would not be able to run. A good working environment is always a key part in a business. You may think that owners would not care what the conditions are like but this is a very essential thing for them to be concerned about. This is because not only so that the staff is well motivated; if they are pleased with the other employees they are working with, they will work to a higher standard, if not, they may not take a good interest in their work. Also having other kinds of facilities around the IBC plant would inspire the workers. All these result in more high quality and better production. They also care about the staffs' health etc. ...read more.


so they'd want to put their skills at work rather than wasting them in a region where it doesn't require much skill and offers fairly low salaries~ Luton ~Luton doesn't have a good INFRASTRUCTURE as its environment is not as high-quality as London~ ~Luton does not have a large population, which sometimes may result in trouble finding employees of the right kind; may not be skilled enough or not suitable for working in a factory environment~ ~It is not a very accessible area although few main routes lead to Luton, compared to London it isn't as easy~ ~There aren't as many dealerships in Luton as there are in London, so IBC would endear costs of transporting goods to dealerships elsewhere~ CONCLUSION: There are lots of advantages and disadvantages for each location. After carefully revising my findings, I have concluded that Luton would be the best location for IBC. It shows that the main factors to consider; Land and Labour, is cheapest in Luton. These factors would have major effects on IBC. In addition, the other points show that London is not a place for factories; it is a commercial area and would be a dangerous area to locate a major factory considering health & safety factors. Where as Luton is an industrial area, where other major factories and businesses are situated. Also, it is not a danger to the locals as the housing area is situated far away from the industrial area. Internal & External Considerations Groups/Individuals that may object: INTERNAL STAKEHOLDERS 1. Owners of IBC- Isuzu & General Motors Would object to a move to Mill Hill as: ~It would be much more expensive~ ~They would lose sales while moving from Luton to London which would result in losses~ ~They may lose their former employees as the employees may find it too far to travel or expensive~ ~It would cost them to keep all the stock while moving~ 2. ...read more.


In the plant where there is a high level of manual tasks, each worker has received highly extensive training to make sure every process is carried out correctly, as ergonomically, and efficiently as possible. The SIP process is used to give direct feedback of every detail from every aspect of the build of the vehicle through the 100's of workstations, this results in superior quality vehicles. At 'quality gates', trained inspectors carry out a thorough inspection using standardised checking procedures. Vehicles that only pass the gate are allowed to proceed to the next unit. At the general assembly, inspectors are empowered to activate a quality 'Andon' System, this allows the management to quickly identify the work zone and concentrate their resources on supporting the team that may have a problem. The 'Poke-Yoke' system also ensures that no defect can go forward to the next station. A feature called 'QCOS' 'Quality Control Operation System', is the key feature of this process. Here is a run down of facts about the plant and its achievement on high-quality production: ~ There are 90 inspectors over three shifts and are responsible for 17 quality gates~ ~ 3200 individual checks on each vehicle~ ~~ 15 inspectors carry out 177 final checks on each vehicle~ IBC need to store the vans once they are manufactured, this takes up space, and this can be very expensive. IBC use the JUST-IN-TIME method, this is where stocks are delivered only when they are needed for production. This ensures stocks are kept at a minimum. However, at IBC, the product is delivered to the point on the production line or to the cell where they are required. If it was not for JIT, then the products quality could be affected while being held, also it would be costly to hold the stock not just delivering the stocks. This could result in poor quality making from the workers, as they will not be worried if they know that large stocks are available because poor work can be thrown away. JIT method minimises stock levels at IBC. ...read more.

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