Jake Schober        12HBR

“The People’s Catering Co.” 

Business Plan

Jake Schober


Contents:

Introduction

The business that will be starting is a catering business. The business will be called “The People’s Catering Co.” The business will be located in a villa near Salwa Road. This is because the company can rent out a villa with a big kitchen and will be able to produce more food for the catering. The reason why I have chosen this area near Salwa road is because it is an inexpensive area and is close to the main residential areas of Qatar. Also it is a reasonably accessible area. It is an ideal location for a business because a lot of businesses are located in this area. Therefore people will come into this area. It is a main connecting road in the centre of Doha and is a main highway.

The catering business will produce foods for all social occasions, such as buffet’s, customer required foods to order, delicacies and other foods that are required for catering.

There will be some fully qualified chefs hired from Asia and India because it would make the business more profitable and more efficient service for the customers. I think that the business will succeed because there is a gap in the market for this type of service. This is because there are few places which supply this service in Qatar. The places which supply this service are the hotels around Doha. I think that the service provided by the hotels would not be as good as a private small business catering company. This is because big businesses don’t need every customer because they are so big around the world where as a small business needs every customer it can get.

Another reason is because it is in high demand, this is because people in Qatar entertain a lot and they usually require some from of catering, also there is a limited amount of catering companies in Doha. Also other factors which help in this in that people in Qatar have a high level income amongst the Expatriates and the Qatari's. the catering in Doha at the moment Is only supplied by hotels. I think this is because Qatar is such a small place that people may not have thought to open a small catering business. This is a mistake because I believe that people would be more inclined to use a private catering business other then a hotel. This service is also expensive because there are not many places to go and the hotels charge unreasonable prices because they are so high in demand and there is a limited supply.

People do not have the time to prepare meals and food for guests when they are having a social event. This means that they are resorting to using catering companies for preparing and delivering the food for the function. My catering business will be aimed at the middle to upper class people. This is because of the price that will be asked for the catering. The price range for the catering business is aiming for depends on how much food is needed to be supplied, but for the average function it would cost any where between 1000 to 2000 riyals.

The service would include a variety of choices for the customer to choose from in the way of food. There will be free delivery to where the function is held by the customer. There will be help for the customer as to choosing how much food would be needed. Also the customer will have the choice of getting someone from the business to come to them to help with choosing the food. Also if the food is not to the standard the customer wishes the business will provide a 50% discount for their next order.

I believe that people are more likely to use a small business caterer because the quality needs to be good in order to succeed. This is because they need to acquire as many customers as possible in order to expand. Where as a bigger catering businesses such as hotels don’t need every customer to keep coming back for repeat business because they have such a large range of customers and they are also earning money from people staying in the hotel. My long term vision for the catering business is to have grown to have many offices in easy to find locations such as in shopping centers, and to be operating in many locations around Doha and in cities surrounding Doha.


Aims and Objectives

All businesses must consist of a mission statement this is important because it states what they are aiming to provide for the customer’s. the mission statement for The People’s Catering Co. is “To provide the a satisfying quality and efficient service for all customers.” Aims and objectives are goals that the company sets in order for it survive and to be successful. Aims are long term goals which the business hopes to achieve in 5 to 10 years time. Where as objectives are short to medium term targets which need to be reached in order to achieve the aim of the business. In order for the objective to be successful it must follow the S.M.A.R.T objectives guide lines and in order for the objective to be legitimate and useful. If the objective does not follow this procedure it is more likely for the business to become unsuccessful, in achieving its aims. S.M.A.R.T objectives stands for:

  • Specific: This means that the objective is specific to what the business is trying to achieve, and so that the objective can not be misread or misunderstood. If for example a businesses aim was, to earn money by the end of the year. This is not a specific objective. It isn’t even an objective. It is more like an aim because it isn’t specific but is something that the business wants to have made money. It doesn’t specify how much they roughly want to make, it just says they want to have made money. A specific objective is one such as by the end of the financial year the business needs to have made at least 50000 QAR in profits. This is specific because it defines and specifies how much they want to make and in what time period.
  • Measurable: means for the objective to have specific measurements. An example of this is one such as within 1year of trading the business needs to have made at least 10000 QAR in profits and to have paid off the sufficient amount of the loan that is needed to have been paid. This is a specific measurable objective, because it has a specific time, amount of money and is a measurable objective. Therefore the business is able to see if they are on track and heading towards meeting the objective.
  • Agreed: This means that the objectives have been discussed with the staff. This will help with the achievement of the objectives because the staff would have had their input. This is better then forcing the aims of the business onto the staff, because their may be more determination to help the business if the staff feel as though they are having some input into the businesses future.
  • Realistic: is to be set to a level that is achievable/realistic, e.g. If the objective is to make 100000 riyal in one month, this would be an unrealistic objective if the business was just starting up and was a pizza place. This is because there is a lot of pizza business that are established in Doha. Therefore it would take a while for people to want to use their pizza place because they might not know of the place and may already have a specific place in which they got to get their pizza.
  • Timed: is the time limit you have set to complete a task/objective by. An objective must have a time limit in order to be legitimate. An example of this is, the business needs to have paid off the loan that was consumed in order to start the business within 2 years. If it is not a timed objective then the objective isn’t worth having because it does not set a rough or specific date as to when something needs to be achieved.

The objectives of the business, is to have made enough profit to have paid off the loan that was received in order to start the business within 4 years. It will be dispensed on expanding the business to increase profits and then whatever isn’t spent will be the employer’s income. The relevance of this objective is so that the business is successful.

Another objective is to break even within the first year and be able to start making profit in the second year in order for the business to be successful. If this is not achieved the business is not worth running and will be shut down or sold to an interested party.

Some of the aims of “The People’s Catering Co.” are in 10 years to have opened up another two “The People’s Catering Co.” locations in Doha and to have opened a “The People’s Catering Co.” in Dubai. This is so the business would have been expanded and be operating in more then one country therefore it would achieve a higher reputation because it is operating in more then one country.

Also another aim is that in five years “The People’s Catering Co.” wants to have satisfied all of its customers and to have a lot of repeat business from customers. This is so the business is successful and it is cheaper to keep old customers then it is to gain new ones.

The reasons why I have chosen these aims and objectives is so it helps the business to grow and increase profit margins. This is important because for the business because if they are not achieved by the business this would mean that the business is not succeeding and making enough profit in order to expand and grow.


Stakeholders

Stakeholders are any one who has an interest in the business whether they are customers or share holders or someone who is interested in the business they are considered to be stakeholders. There are two types of stakeholders they are internal and external stake holders. An internal stakeholder includes a person such as employees, managers, and trade unions. Internal stakeholders are people who directly deal with the company and look after its welfare and keep it running. They may have an interest in the business because they are directly linked to it and involved with it. If the business starts failing then it will effect all of the businesses employees and owners. Such as if “The People’s Catering Co.” was to start failing as business then it would cause the business to be unable to afford to employee as many people as they do. This can cause redundancies, sometimes this can be avoided through starting off with a high efficiency work ethic and quality. This causes people to go to the business and can often cause the customers to return for repeat business. They can also be external stakeholders which are people such as customers, competition, the community, shareholders, government, the media, suppliers, and shareholders. They are all external because they do not have anything to do with the direct running costs of the business, but are people who benefit from the business such as gaining funds for their business to help it grow.  

The stakeholders which “The People’s Catering Co.” have include employees, managers, and trade unions. This is important that they are satisfied in order for them to keep their interest in the business also in order to avoid problems which may be caused by them. Such as trade unions can have the business shut down in the U.K if they are not satisfying the promises which have been made and the rules and regulations aren’t followed which have been set by the unions. Also it is important to keep staff happy and satisfied with their work. This is important because if the staff aren’t enjoying and/or satisfied with their jobs then it can cause the

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Legal Form

There are many types of business structures available such as partnership, private limited company, public limited company and sole trader are the options that “The People’s Catering Co.” has. The form I have for my company “The People’s Catering Co.” is a partnership. This is because it helps increase the range of skills we have as a business and we would have our specialist areas. There is more liability for the business if it is set up as a Ltd but as a partnership all the profits made are split up within the partners there will only be myself ...

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