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Business report on J Sainsbury's.

Extracts from this document...

Introduction

CONTENTS Introduction ....................................................Pg 2 Business Objectives ...........................................Pg 3 Types of business ..............................................Pg 14 Organisational Functions .....................................Pg 20 Organisational Structures .....................................Pg 31 Communication ................................................Pg 37 Product and Quality ...........................................Pg 41 Bibliography ....................................................Pg 46 Introduction The business that I have decided to report on is J Sainsbury's. As we all know this is a very well known and well-established organisation and this is why I decided to make a report on it and also because the branch I am going to focus on is about ten minutes away from where I live. J Sainsbury's is a grocery store that has over 1 million branches across UK. The registered address of the business is: J Sainsbury's Supermarket 33 Holborn London EC1N 2HT I am going to identify the different objectives of my chosen business and I am going to write this by focusing on the following points and explaining it thoroughly: * Making a profit * Surviving * Increasing sales or market share * Producing or offering high quality products or services * Developing a skilled workforce * Fulfilling charitable or non-profitable objectives such as caring for environment I will also answer the following questions thoroughly: 1. What are the principle objectives of the business? 2. What charitable and non-profit objectives does the business have? Why they have those objectives? 3. How does the business maximise its profits? 4. Is "growth" one of the main objectives? Why growth is often risky for businesses organisations? 5. What sort of culture does the business have? How does the culture of the business affect its objectives? At the end I am going to round up my report with whether or not I think the business is successful. Whatever my answer will be I will produce evidence to support my answer. Business Objectives First I would like to talk a bit about business objective in general and then I will move on to explaining about J Sainsbury's business objectives. ...read more.

Middle

But I wouldn't entirely agree on Vroom's theory because for how long will the employer agree to what the employees thinks they deserve because at some extent everybody is greedy the more you give them the more they want. If the employers carry on agreeing with them then he/she might just end being bankrupted by trying to fulfil their employees' needs. So his theory isn't a wise one to follow after all. I believe to get more input out of your business and to get maximum out of your workers you should pay them by piece rate this means the amount they make or sale is the amount of money they would get paid. This would then motivate a worker to do a lot and work harder as he knows the more he does the more he would get paid. I personally believe that money is the main motivator all above the others as you wont see many people working everyday without pay even charity volunteers would be reluctant t put in a 9-5 shift everyday. But the question would be would you go to work from 9 a.m. to 5 p.m. 5 days a week not getting paid or not getting paid enough?????? I think you can reach the top in a religious way this is because if someone is religious and have dedicated all their lives to god they believe god is happy that he is looking out for them they would get there self esteem from thinking god is happy for what they are doing. They would feel loved as they would have there social life with people similar to them so in a religious way for a person I think you can be satisfied with life and reach to the top and say I have no regrets or that I need to do more. The time at which Taylor wrote his theory were people only worked for the money and no other reason and that they would do practically anything for money so at the time he wrote his theory he was right in his way. ...read more.

Conclusion

Benchmarking is a technique for comparing the performance of one organisation with another. If Sainsbury's is to improve, it must be able to set standards and monitor Sainsbury's. It needs a goal or target at which to aim at. Now, Tesco's are doing well, so what Sainsbury's need to do is find out why they are doing the best and then try to do better then Tesco. Quality circles are discussion groups that meet up regularly to identify quality problems, consider alternative solutions and recommend them to management. Basically, they are a small group of workers who meet up voluntarily and appoint their own group leader. They meet on a regular basis, often after work. This is mainly because they can collect ideas which have collectively have been made by the staff. They are usually from the same work area. This is simply because if there was a quality circle being formed for the production department there would be no point of another departments staff being there, unless they are directly involved. Their purpose is to identify problems then investigate and analyse after which try to solve the problem. After they have reached a conclusion within the group, they then present their solutions to the management. This is a good idea, as this will give everyone a chance to voice their concerns or their contributions. This would also collect a wide range of ideas simply because you would have experienced and new young workers collecting ideas together. This would also help as it is held in a more relaxed environment, which would boosts, the ideas and have less pressure on the workers. This could also motivate the workers, as they would feel more valued in the work place if there ideas were being addressed to. Training and development is a crucial part of the implementation of any quality programme. It will need to be introduced well in advance and will need to cover all staff. Particular emphasis will have to be given to customer care and service. Sainsbury's staff will be required to greet and respond positively to customers and generally be proactive. ...read more.

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