• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Businesses need to communicate with a range of individuals and organisations, including their own customers, their competitors and their suppliers as well as their own employees. Good communication is essential.

Extracts from this document...

Introduction

Section 3: Communication. Businesses need to communicate with a range of individuals and organisations, including their own customers, their competitors and their suppliers as well as their own employees. Good communication is essential if the business organisation is going to achieve its aims and objectives as communication is at the heart of all processes that occur within functional areas, between functional areas and between organisations. Communication Is the process of passing information or data from one person/organisation to another person/organisation. The information or data that is passed between the two parties can be of a formal or informal nature and is classified as internal or external. Define the following business terms: 1. Formal Communication: An important method of communication that is required between the two parties. 2. Informal Communication: General gossip. 3. Internal Communication: Communications between people within a single business organisation. 4. External Communication: Communications between someone in a business organisation and someone outside- perhaps a customer or another business. All organisations need to have good, clear paths of communication so that: * Everyone is clear about objectives * There is a smooth and accurate communication both within the organisation and between the organisation and individuals, bodies and organisations. ...read more.

Middle

Giving little information about certain things. Reports Internal How the business is doing. Information could be wrong. In a meeting. Memo's Internal They are cheap and quick and easy to produce. Could get lost. Can be miss interpreted. For information that doesn't require a response e.g. a room change or phone call etc. Face-to-face meetings Internal You can give important information to the person directly. You can give them confidential information privately. People can over hear your conversation and they could tell other people. The person could get violent. Take along time to organise. Expensive. Don't always come to a decision. Giving personal information to someone e.g. merging businesses together and giving confidential information like redundancies. Shared databases Internal You can tell a group of people in one go. Other people can read the notice. It takes time Sending non-important information E-mail External You can send information fast and direct. People can read the message by hacking into your computer. Sending non- important information. Letters External Business letters are more formal (important) ...read more.

Conclusion

People can add objects or viruses to the website, which could ruin the communities, trust for the business. Telling the world all about the business and how it runs. Websites External They are easily accessible, they reduce paper work. They can be changed easily. Advertisements. Intranet Internal Only people in the system can see it so it is secure. They can be easily changed. Information for all the people that go on the intranet. Conferences Internal People within the group are the only people that are involved in the discussion. Takes time to organise. People can tell people outside the meeting causing the business to have difficulties if things go wrong. Telling people non - important information. Videos External Very informative, accessible at all times. Easily destroyed. Can get recorded over. Showing groups of people large amounts of information Fax External Telephone (including mobiles) External Electronic data interchange External News Letters External Video conference Internal Internal Internal Web-Cast Internal Press release External Notices External The appearance and quality of the documents produced by a business is very important. The organisations documents reflect the image of the business. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Sainsbury's communication methods.

    more access to other systems, if you have more access to ICT then communications are enhanced, this is a more efficient way to communicate, such as through EDI (electronic data interchange) Wider audience: Using ICT where they can expand their range of goods, and able to sell more with the

  2. Business Aims and Objectives.

    Even thought the costs of the premises are high in these areas, but is essential they are placed there because the area is relatively busy. The store should also be located in a busy area. AS you could see in the map below, Tesco Metro is located in central London which is very busy.

  1. What Do You Understand By The Term 'Intelligence' & What Are Its Major Elements? ...

    As with open source collection, both human and technical resources may be employed. The traditional human spy may be employed to provide sensitive political, military, or economics information. Alternatively, technical collection systems can be used to photograph military installations or intercept a wide variety of communications and electronic signals.

  2. In this coursework I need to produce a detailed business report on one medium-sized ...

    Many businesses pursue growth strategies because their managers believe that this is essential for survival. If a firm grows, it might be able to attract more customers, earn higher profits and begin to establish itself in the market. Growth offers: * increased returns for the owners of the business *

  1. For my GCSE business studies I have to make a portfolio investigating two contrasting ...

    Deciding at what price the product should be sold g) Solve all the problems when there are delays and supply problems h) Looking at what products are running out and what products don't sell i) Checking the stores 'competitor checklist' to see whether there is a lower price of a

  2. business plan and organise event

    I asked both open ended questions and closed questions, were there was multiple answers and questions where the user would need to fill in the answer. I didn't ask to many questions because I thought if I asked to many questions then the tournament could lose a lot of interest, so I kept my questions direct and to the point.

  1. Business communication involves internal and external communication.

    Formal is when the manager calls for a meeting and gives them the information that his staff needs to know. Informal is just having a casual conversation. For example, the head of marketing has a friend under him, and they are just having coffee, giving the messages that his friend under him need to know.

  2. Empowerment or Control: views on introduction of IT on organisations

    introduction IT into an organisation, seem to fall into the polarization and simplify the relationship between IT and organisation. They clarify one of major standpoints with which the view about the implementation of IT into organisation must deal of its goal.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work