• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Businesses need to communicate with a range of individuals and organisations, including their own customers, their competitors and their suppliers as well as their own employees. Good communication is essential.

Extracts from this document...

Introduction

Section 3: Communication. Businesses need to communicate with a range of individuals and organisations, including their own customers, their competitors and their suppliers as well as their own employees. Good communication is essential if the business organisation is going to achieve its aims and objectives as communication is at the heart of all processes that occur within functional areas, between functional areas and between organisations. Communication Is the process of passing information or data from one person/organisation to another person/organisation. The information or data that is passed between the two parties can be of a formal or informal nature and is classified as internal or external. Define the following business terms: 1. Formal Communication: An important method of communication that is required between the two parties. 2. Informal Communication: General gossip. 3. Internal Communication: Communications between people within a single business organisation. 4. External Communication: Communications between someone in a business organisation and someone outside- perhaps a customer or another business. All organisations need to have good, clear paths of communication so that: * Everyone is clear about objectives * There is a smooth and accurate communication both within the organisation and between the organisation and individuals, bodies and organisations. ...read more.

Middle

Giving little information about certain things. Reports Internal How the business is doing. Information could be wrong. In a meeting. Memo's Internal They are cheap and quick and easy to produce. Could get lost. Can be miss interpreted. For information that doesn't require a response e.g. a room change or phone call etc. Face-to-face meetings Internal You can give important information to the person directly. You can give them confidential information privately. People can over hear your conversation and they could tell other people. The person could get violent. Take along time to organise. Expensive. Don't always come to a decision. Giving personal information to someone e.g. merging businesses together and giving confidential information like redundancies. Shared databases Internal You can tell a group of people in one go. Other people can read the notice. It takes time Sending non-important information E-mail External You can send information fast and direct. People can read the message by hacking into your computer. Sending non- important information. Letters External Business letters are more formal (important) ...read more.

Conclusion

People can add objects or viruses to the website, which could ruin the communities, trust for the business. Telling the world all about the business and how it runs. Websites External They are easily accessible, they reduce paper work. They can be changed easily. Advertisements. Intranet Internal Only people in the system can see it so it is secure. They can be easily changed. Information for all the people that go on the intranet. Conferences Internal People within the group are the only people that are involved in the discussion. Takes time to organise. People can tell people outside the meeting causing the business to have difficulties if things go wrong. Telling people non - important information. Videos External Very informative, accessible at all times. Easily destroyed. Can get recorded over. Showing groups of people large amounts of information Fax External Telephone (including mobiles) External Electronic data interchange External News Letters External Video conference Internal Internal Internal Web-Cast Internal Press release External Notices External The appearance and quality of the documents produced by a business is very important. The organisations documents reflect the image of the business. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Sainsbury's communication methods.

    Also because of the Internet many people feel they are bombarded with too many items of information E.g. students requesting information via e-mail Teething problems: There may be problems with the systems, computers, networks etc that could prevent Sainsbury from doing their day-to-day tasks e.g.

  2. Business Aims and Objectives.

    Tesco Extra would be great for large families as Tesco Extra has a wide range of products to choose from. The government will influence these stores as they can offer many jobs within enterprise zones. Nokia location Nokia usually send out their items to their separate stores they don't sell

  1. Ao1 : aims and objectives

    if somebody were to take out a loan of �25,000 at an average interest rate of 6.95% per year and paid it over 25 years the total amount paid back would be �43437.50. Tesco would be capable of taking out a large loan for their business as they would

  2. In this coursework I need to produce a detailed business report on one medium-sized ...

    of those employed in human resource management. The human resources function engages in a number of activities to ensure employees are utilised affectively. These activities are carried out with the aim of contributing to the achievement of the business's objectives. Workforce plan sets out likely future needs for labour and how these needs might be met.

  1. business plan and organise event

    will run smoothly, I will make sure all the items I will need for the event are ready to be used by a specific date. Before Event Date Time Task/activity Responsibility Notes Monday 4th December 2006 3:25pm Set up all equipment ready for tournament to take place Chetan, Michael All equipment, E.g.

  2. What Do You Understand By The Term 'Intelligence' & What Are Its Major Elements? ...

    Open source collection includes the acquisition of material in the public domain: radio and television broadcasts, newspapers, magazines, technical and scholarly journals, books, government reports, and reports by Foreign Service officers and defense attach�s concerning public activities.15 The extent to which open source collection yields valuable information will vary greatly

  1. For my GCSE business studies I have to make a portfolio investigating two contrasting ...

    TwoWay then completes the goods receipt note and faxes it off with the delivery note to the stock control department. Stock control then enters all the product names on the computer and notifies purchasing if there is any mistakes B.

  2. Investigate two contrasting businesses, collecting information from each.

    > Credit checks - to check customers are reliable enough to purchase goods on credit. > Checking and recording payments - they need to record all the payments for goods sold and check that customers don't owe any money or the business doesn't owe any money to their suppliers.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work