• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Businesses need to communicate with a range of individuals and organisations, including their own customers, their competitors and their suppliers as well as their own employees. Good communication is essential.

Extracts from this document...

Introduction

Section 3: Communication. Businesses need to communicate with a range of individuals and organisations, including their own customers, their competitors and their suppliers as well as their own employees. Good communication is essential if the business organisation is going to achieve its aims and objectives as communication is at the heart of all processes that occur within functional areas, between functional areas and between organisations. Communication Is the process of passing information or data from one person/organisation to another person/organisation. The information or data that is passed between the two parties can be of a formal or informal nature and is classified as internal or external. Define the following business terms: 1. Formal Communication: An important method of communication that is required between the two parties. 2. Informal Communication: General gossip. 3. Internal Communication: Communications between people within a single business organisation. 4. External Communication: Communications between someone in a business organisation and someone outside- perhaps a customer or another business. All organisations need to have good, clear paths of communication so that: * Everyone is clear about objectives * There is a smooth and accurate communication both within the organisation and between the organisation and individuals, bodies and organisations. ...read more.

Middle

Giving little information about certain things. Reports Internal How the business is doing. Information could be wrong. In a meeting. Memo's Internal They are cheap and quick and easy to produce. Could get lost. Can be miss interpreted. For information that doesn't require a response e.g. a room change or phone call etc. Face-to-face meetings Internal You can give important information to the person directly. You can give them confidential information privately. People can over hear your conversation and they could tell other people. The person could get violent. Take along time to organise. Expensive. Don't always come to a decision. Giving personal information to someone e.g. merging businesses together and giving confidential information like redundancies. Shared databases Internal You can tell a group of people in one go. Other people can read the notice. It takes time Sending non-important information E-mail External You can send information fast and direct. People can read the message by hacking into your computer. Sending non- important information. Letters External Business letters are more formal (important) ...read more.

Conclusion

People can add objects or viruses to the website, which could ruin the communities, trust for the business. Telling the world all about the business and how it runs. Websites External They are easily accessible, they reduce paper work. They can be changed easily. Advertisements. Intranet Internal Only people in the system can see it so it is secure. They can be easily changed. Information for all the people that go on the intranet. Conferences Internal People within the group are the only people that are involved in the discussion. Takes time to organise. People can tell people outside the meeting causing the business to have difficulties if things go wrong. Telling people non - important information. Videos External Very informative, accessible at all times. Easily destroyed. Can get recorded over. Showing groups of people large amounts of information Fax External Telephone (including mobiles) External Electronic data interchange External News Letters External Video conference Internal Internal Internal Web-Cast Internal Press release External Notices External The appearance and quality of the documents produced by a business is very important. The organisations documents reflect the image of the business. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Business Aims and Objectives.

    Does the ownership suit the business? Nokia has chosen the right type of ownership by being a private limited company. As Nokia is LTD Company, this means the business does not have to pay as much tax compare to a partnership or a sole trader.

  2. What Do You Understand By The Term 'Intelligence' & What Are Its Major Elements? ...

    The information might be collected by human sources-individuals who buy books and journals or observe military parades-or by technical means- recording television and radio programs. Clandestine collection involves the acquisition of data that are not publicly available.

  1. For my GCSE business studies I have to make a portfolio investigating two contrasting ...

    This is usually checked every three months with more help for the store another assistant manger from another store is sent to oversee the stock. This has two benefits such as: 1. It will be a good training for all the assistant managers, because they can also be the head of stock - control in their store 2.

  2. business plan and organise event

    The good thing about the internet is it can be saved to a personal computer and can be recalled at any time, also the information on the internet can be constantly updated so all the resources I find will be up-to-date.

  1. In this coursework I need to produce a detailed business report on one medium-sized ...

    Tesco Chairmen 1947-1998 Sir Jack Cohen 1947-1979 Sir Leslie Porter 1979-1985 Sir Ian MacLaurin (Lord MacLaurin from 1996) 1985-1998 John Gardiner 1997 Chief Executive Terry Leahy 1997 The letters 'plc' at the end of its name distinguishes a public limited company from a private limited company.

  2. Business communication involves internal and external communication.

    This can be done in several ways, like posting an announcement on the bulletin board, giving out memos, sending it through e-mail, workshops, video tape, newsletters or even voice mail. It all depends on the importance of the message. Every one in the organization should understand the message fully, so

  1. Types of Communication

    The storage and use of personal information is controlled by the Data Protection Act 1998. Examples of organisations that store personal information are: Schools, Hospitals and banks. For a supermarket if the daily sales of one particular item were misunderstood it could result in either too much or too little

  2. Empowerment or Control: views on introduction of IT on organisations

    Paradox of Empowerment The paradox of empowerment itself, being given power or disguising control within the rhetoric of freedom and therefore putting more 'humanistic' face on manipulation (Jermier 1998), proves that the polarized view on the introduction of IT in organisations cannot hold the water.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work