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Campden and Chorleywood Food Research Association (CCFRA) is the largest independent membership based organisation.

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Introduction. Campden and Chorleywood Food Research Association (CCFRA) is the largest independent membership based organisation. This company carries out research and development into everything on the market, which caters for food and drink, which also includes the chain of pet foods on the market. It was established in 1919 after the First World War to research the food on the market produced by farming. In this unit, we will be looking at all the aspect of the business. What their objectives are and how they meet these objectives. The control systems and quality assurance used in the company to add value to its products. Their organisation, structure, culture and communication channels that operate within the business. The History behind CCFRA. In 1919 the government wanted to set up a factory which would be able to carry out research and development in food. The ideal location for this factory was the Cotswolds as the ever-increasing farming industry happening around the area. This factory was set up after the war so that farming produce could be tested before consumers could by the product. This was because science had increased and the knowledge of bacteria and contamination was increasing in the public. So the government fully funded this organisation. By 1921 the fruit and vegetable industry in the Cotswolds had increased and there was an ever-growing need for research into this area. The University of Bristol also wanted the factory to research fruit and vegetable so that all the produce was up to satisfactory for the market. The factory then turned into 'University of Bristol Fruit and Vegetable Preservation Research Station (Campden Research Station). 1952 the factory was funded by the government and industry as it later turned into the 'Fruit and Vegetable Canning and Quick Freezing Research Association'. This meant that not only did it research Fruit and Vegetables, it also researched anything you could eat. ...read more.


The Executive committee and the Scientific and Technical Committee come next, within the executive committee, there are 8 executives. The Director General deals with the main business of hiring and firing, this join has a 3 year turn around, so a person has the chance to become the 'Director General' for 3 years then a vote is taken place to decide who next will be. From the Director General two branches come off with 'Finance and Administration' on one side and 'Scientific and Technical Functions' on the other. Within the S&T functions there are 4 science directors. On the Science and Technical Committee a branch comes off that into the 'Technical Advisory Panels' and the 'Working Parties' all are industrial people from member parties. From looking at this diagram I have noticed that there seems to be a long chain of command and a narrow span of control. This means that one manager one manager is helped by a few assistants managers each responsible for supervisors. These supervisors are responsible for skilled workers, who are in charge of semi-skilled workers. All this means close supervision is needed. What is CCFRA's culture? CCFRA have a very friendly environment, this is because of the culture of the business and how it is run. The next few titles are what CCFRAs' culture is. * Together Everyone Achieves More This is an abbreviation that all employees know and follow by. * Collaboration and communication - Team work- Planning and Communication - Communication------------ Common Action * 'Treat others as you wish to be treated yourself' Their culture and values are: * Friendly * Helpful * Enthusiastic * Knowledgeable * Professional * Business-like Importance of clients * Clients need something from us to do their job, which keeps CCFRA Group running and us employed. * Clients must not be considered an interruption of our work. * Clients are not merely a statistic, but human beings with feelings, emotions, and intelligence like you and I. ...read more.


They do this by filling out forms and time sheets that are then monitored on a day to day basis. The Use of I.C.T for Internal and External Communications. A major part of the CCFRA is their use of I.T and helps the business in its day to day routines. There are many ways CCFRA use I.T, Internally and externally helping making the employees lives easier, as there is no paper work. Internally. CCFRA use many different methods of I.C.T within the company. For example because of the number of clients and employees that the company has, then it would be extremely different to find details of each of these when they are written down in files or on paper. To prevent this problem, CCFRA has now written all their profiles and details on the computer, so a search or a sort can easily find them out. This means that there is no unnecessary paper work lingering around the offices, which causes clutter and it is now quicker to find out files and profiles. Every project and research the company has done has got a number and a name. All these have been put on the companies system, so that if the company who has had the research done on their product what to see happened during the research or analysis they can easily be brought up, rather than looking through paper work. Timesheets have been made to charge the time of projects and analyse staff utilisation. These time sheets have are done everybody's workstation in which all they have to write is how long they spent on a project and what project they were doing. This lets the supervisors know just how much they have to charge the companies who they have been doing work for. There are many drawbacks to these time sheets, as employees do not seem to have enough time to fill them in and are sometimes reluctant to doing them. Every employee has their own workstation, where they can get up all the necessary information they need to finish the job. 1 ...read more.

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