Commercial Airlines can be divided into categories that describe their key operational characteristics. These include Low Cost, Regional, Full Service and Charter Carriers.

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Types of Commercial Airline Operations

 

Introduction

Commercial Airlines can be divided into categories that describe their key operational characteristics.  These include Low Cost, Regional, Full Service and Charter Carriers.    

Low Cost Carriers - Easyjet

This type of airline maintains a low cost base by offering a minimal service in exchange for low fares.  Such airlines have a small workforce and may contract external companies for aircraft maintenance and ground handling.  Sales are made via internet and telephone thereby eliminating travel agent commission and the cost of ticket production, distribution and reconciliation.  Instead a code is issued to the customer and then requested upon checking in.  Low cost airlines may undertake extensive marketing to stand out amongst the competition.  Low cost carriers operate frequent and scheduled short haul services where aircraft utilisation is intensive due to short turn around times.  

An example low cost airline is Easyjet that was founded by Stelios Haji-Loannou.  The company employs less than 3500 staff and operate 67 Boeing 737 and 5 Airbus 319 aircraft.  Easyjet do not offer in flight meals and have negotiated competitive airport rates in order to reduce operating costs.  They made great investments in marketing and successfully advertise with orange street notice boards.  Easyjet are based at Luton airport and operate 127 routes to 39 airports in Europe with load factors of 77%, often using secondary airports which are less expensive.

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Regional Carriers – Air Wales

This type of airline focuses upon short to medium haul routes which average at 524km and 57% of passengers are business customers.  Operations range from Spoke airports (Norwich) to Hub airports (Heathrow) and may include feeder airlines that ally with other airlines to offer connecting flights between Hub and Spoke airports, which maximise passenger numbers and benefit customers.  Fleets usually consist of small turboprop and jet aircraft that have an average capacity of 67 seats.  Sales are made via travel agents or internet and telephone and may or may not involve tickets.  Regional airlines ...

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