Communication and Presentation Techniques

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D2 Communication and Presentation Techniques

For this assignment I will be assess the suitability of the three methods used for Communicating and presenting information. The different methods that I’ll talk about are e-mails, telephone communications and meetings.

For this report I have chosen 2 verbal and 1 non verbal method of communication. The methods of communication that I have chosen to evaluate are Email, Telephone and Meetings.

 

E-mails


The shortened form of an Electronic mail is 'E-mail'. E-mail is a system of creating, sending and storing textual data in digital form over a network. Earlier, the e-mail system was based on Simple Mail Transfer mechanism, a protocol used in sending the e-mails from one server to another. Today's e-mail technology uses the store-and-forward model. In this model, the users send and receive information on their own computer terminal.
E-mail is one of the many technological developments that has influenced our lives. It has changed the medium of communication. So, it becomes necessary for us to check out the benefits and harmful effects of this popular tool used on the Internet.

Advantages of Email

  • Easy to use: E-mail frees us from the tedious task of managing data of daily use. It helps us to manage our contacts, send mails quickly, maintain our mail history, store the required information, etc.
  • Speed: The e-mail is delivered instantly, anywhere across the globe. No other service matches the e-mail in terms of speed.
  • Easy to prioritize: Since the mails have subject lines, it is easy to prioritize them and ignore unwanted mails.
  • Reliable and secure: Constant efforts are being taken to improve the security in electronic mails. Thus making it one of the secured ways of communication.
  • Informal and conversational: The language used in e-mails is generally simple and thus makes the communication informal. Sending and receiving e-mails takes less time, so it can be used as a tool for interaction.
  • Easier for reference: When one needs to reply to a mail, there is a provision in the mailing system to attach the previous mails as references. This refreshes the recipient's knowledge, on what he is reading.
  • Automated e-mails: It is possible to send automated e-mails using special programs like the . The auto responders reply back to the sender with generalized pre-written text messages.
  • Environment friendly: Postal mails use paper as a medium to send letters. Electronic mail thus, saves a lot of trees from being axed. It also saves fuel needed in transportation.
  • Use of graphics: Colourful greeting cards and interesting pictures can be sent through e-mails. This adds value to the e-mail service.
  • Advertising tool: Many individuals and companies are using e-mails to  their products, services, etc.
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Disadvantages of Email

  • Viruses: These are computer programs having the potential to harm a computer system. These programs copy themselves and further infect the computer. The recipient needs to scan the mails, as  are transmitted through them and have the potential to harm computer systems.
  • Spam: E-mails when used to send unsolicited messages and unwanted advertisements create nuisance and is termed as Spam. Checking and deleting these unwanted mails can unnecessarily consume a lot of time, and it has become necessary to block or filter the unwanted e-mails by means of . Spamming includes, sending hoax ...

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