Consumer Beware - Leaflet

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Unit: 26

Consumer Protection Act 1987:

This act relates to price and safety. Under this act it is an offence to:

     1) Mislead customers

     2) Mislead consumers over sale prices and exaggerate price reductions
    3) Supply goods which are not reasonably safe. In 1994, this aspect of the act  
       was strengthened by the General product Safety Regulations

Why businesses may not be totally ethical:

Some businesses may not be totally ethical because they want to keep their customers. They want to keep their customers so that they can earn money and make profit, and this is why they keep their business costs low. An example of not being totally ethical is; misleading customers about brands.

“Some goods are produced using child labour or with poor working conditions in another country”

“Gap pulls 'child labour' clothing”

Fashion chain Gap has withdrawn from sale children's clothing allegedly made using forced child labour in India.

A 10-year-old boy was filmed making clothes for Gap shops in the US and Europe as part of an investigation by the UK's Observer newspaper. The boy told the Observer he had been sold to a factory owner by his family.

Gap, which has made commitments not to use child labour, said that only one item - a girl's smock blouse - was involved.

The boy said he had been working for four months without pay and would not be allowed to leave the job until the fee his family had received was repaid.

Another boy of 12 said children were beaten if bosses thought they were not working hard enough, the paper reported.

Dan Henkle, a spokesman for Gap, said: "We were made aware earlier this week that a reporter had found an incident of children working in a factory that was producing for one of our brands, and this is completely unacceptable for us. We have a strict prohibition on child labour, and we are taking this very seriously. This is very upsetting and we intend to investigate thoroughly”.

Source:

Mr Henkle called an emergency meeting with Gaps suppliers in the region, and come to a decision that “the smock blouse” would not be offered for sale in the companies 3,000 stores around the world, and instead would be destroyed.

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What consumers should be careful of…

The fashion brand GAP has been promoted by many celebrities, and a couple of examples of these celebrities are:

 

Consumers should be aware that GAP used/uses child labor to make their clothes. Child labor threatens the brands image, and using celebrities to advertise their clothing doesn’t make up for the child’s life that is being wrecked. Employing cheap labor without proper auditing and investigation means that children will be used somewhere along the fashion chain. This is not what consumers want to hear, as they ...

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