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Describe the different stakeholders who influence the purpose of two contrasting organisations.

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Introduction

Task 1 (P2): Describe the different stakeholders who influence the purpose of two contrasting organisations. Introduction A stakeholder is an individual or group with an interest in the success of an organization in delivering intended results and maintaining the viability of the organization's products and services. There are internal and external stakeholders in every organisation. An internal stakeholder is someone linked internally to the organisation that has personal interests which they might pursue; for example managers might seek organisational growth over profits, employees seek high wages and owners would seek for their shares to increase in value. External stakeholders can be individuals or groups such as customers, suppliers, lenders, or the public which influence and are influenced by an organization but are not its internal part. There are several types of stakeholders as seen below. Ford Motor Company: * Shareholders Interests: for share prices to increase, to have a higher profit each year and how well the business is doing and the reputation of the business. ...read more.

Middle

* Pressure groups Interests: To have the customer satisfied with their product, keep workers and customers safe, to make sure that employees are being treated fairly and are paid at least minimum wage. Influence: Employee pay, health and safety, working conditions * Employees Interests: Good sales, good service to the client/customer, to get bonuses/rewards and to get promotions Influence: Customer satisfaction, stock, whether a customer returns because if the service is good and the customer is happy then they will come back but if the service provided isn't good enough then the customers won't come back which will lose the organisation money. Working at their full potential whilst providing a good service for the customer will make the employee's chances of promotion bigger and they will also get bonuses and rewards. They will demand pay rise/bonuses and better working conditions, go on strike to make Ford Motor Company accept their demands. NHS: * Patients Interests: To be able to have a service provided to them free of charge, to have clinics available for when they need to speak to a GP, to be able to speak to someone when they are in medical need. ...read more.

Conclusion

Influence: they can close hospitals, invest more into the NHS, decrease funding * Pressure groups Interests: Make sure the NHS is in good health and safety condition, to make sure the client has good service provided to them. Influence: Can cause hospitals and clinics to close, redundancy, pay rise, better working conditions, shorter shifts * Employees Interests: to get as many clients as possible, to provide a good and clean service, to help the community and to get rewarded for good service Influence: They attract customers, provide service, demand pay rise, demand better working conditions, and go on strike Conclusion Using my research I have been able to come to the conclusion that the NHS and Ford Motor Company have different stakeholders because of the way that they are run and so the stakeholders always want what is best for either the client or the company. The stakeholders that are similar in both organisations do have the same objectives and so using this information I am able to conclude that there are many different types of stakeholders including some who don't even have to put money into the organisations and some that aren't for the organisation but rather for the employees who work there. ...read more.

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