Describe the information requirements for each category of staff within BIFHE. At each level make reference to time span, relevance, level of detail, degree of accuracy and security of the information.

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Table of Contents

TABLE OF CONTENTS 1

TASKS 1.1 & 1.2 2

SENIOR MANAGEMENT TEAM (CEO + DEPT. MANAGERS) 2

SECTION MANAGERS (SALES, MARKETING ETC) 2

CLERICAL STAFF 3

SECURITY OF INFORMATION 3

TASK 1.3 4

OPERATIONAL TRANSACTION PROCESSING SYSTEMS 4

DECISION SUPPORT SYSTEMS 4

EXECUTIVE INFORMATION SYSTEMS 5

TASK 1.4 6

PREPARATION OF DOCUMENTS AND REPORTS 6

MODELLING NUMERICAL DATA 6

MAINTENANCE AND RETRIEVAL OF RECORDS 7

SUMMARY 8

BIBLIOGRAPHY 8

Tasks 1.1 & 1.2

Describe the information requirements for each category of staff within BIFHE. At each level make reference to time span, relevance, level of detail, degree of accuracy and security of the information.

Senior Management Team (CEO + Dept. Managers)

The CEO and department Managers of BIFHE would use strategic information in making decisions that affect the whole organisation and its future. These decisions will tend to be long term, with reference to sales and budget history and may involve large amounts of money being spent. They may include issues like investment, new markets, suppliers or products and expansion of facilities.

The senior management team