Design and produce a questionnaire (20 or more questions) for a postal survey, based on the whole garden centre (which is now up and running) or some or other of its products and services. Describe how you would pilot the questionnaire and evaluate the re

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Max Hunwick

Peter Hoggins

BTEC National in Business

Unit 10         P3

Unit 10: An Introduction to Marketing Research

Criteria 1

Design and produce a questionnaire (20 or more questions) for a postal survey, based on the whole garden centre (which is now up and running) or some or other of its products and services. Describe how you would pilot the questionnaire and evaluate the results using a recognized sampling method (which needs to be briefly described).

1. Gender      Male           Female                           (Circle the Appropriate) 

2. Age group        15-24    25-29  30-35  36-40  44-49  50+        (Circle the appropriate) 

3. Family income

10,000-29,000  30,000-39,000  40,000-49,000  50,000+     (Circle the appropriate)

4. Would you want a cafeteria in the garden centre?    

Yes     no      Unsure        (Circle the appropriate) 

5. Who often do you visit the garden centre?

Sometimes         often                unsure             (Circle the appropriate)

6. When you go through a garden centre do you bring children?

Sometimes       often             never                (Circle the appropriate)

7. Would you prefer to leave your children in a play area?

Yes             no             unsure                        (Circle the appropriate)

8. What do you think of your local garden centre?

Very good          good            ok           not good         (Circle the appropriate)

9. Would you say that Wyle vale has a good service?

Yes       No          Unsure                      (Circle the Appropriate)

10. Would customer loyalty cards keep you interested in the garden centre?

Yes          no               Unsure                (Circle the appropriate)

Join now!

11. Would vouchers increase your interest in the garden centre?

Yes                no              unsure               (Circle the appropriate)

12. How much time would you spend normally in a garden centre?

5mins or less       6mins–30mins      31mins and onwards      (Circle the appropriate)

 13. How often do you visit?

Less than a week   a week   more than a week  

A month   onwards ...

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