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1 Explain what is meant by the term 'E-commerce'. It is the conducting of business communication and transactions over networks and through computers. As most restrictively defined, electronic commerce is the buying and selling of goods and services, and the transfer of funds, through digital communications. However EC also includes all inter-company and intra-company functions (such as marketing, finance, manufacturing, selling, and negotiation) that enable commerce and use electronic mail, EDI, file transfer, fax, video conferencing, workflow, or interaction with a remote computer. Electronic commerce also includes buying and selling over the Web, electronic funds transfer, smart cards, digital cash (e.g. Mondex), and all other ways of doing business over digital networks. Assess the advantages and disadvantages of E- Commerce information systems. Both the consumer and the supplier of a product can benefit from when using Electronic Commerce many obvious advantages. The consumer can browse through a whole shopping mall from the comfort of his or her own home, and products can be purchased and delivered right to their home. E-Commerce removes the hassle of crowds and line-ups from the consumer's routine. The supplier has the advantage of keeping their store open twenty four hours a day, seven days a week - without having to hire the staff to maintain it which saves a lot of money which means they can focus on better prices for their products and greater profits. The Internet opens up the customer base widely, allowing many customers the opportunity to view their product. ...read more.


2 (a) explain the term 'end user computing'. Outline its adv and risks, giving consideration to its place in integrated systems. Using a computer at the application level. The term end-user is used to distinguish the person for whom the product was designed from the person who programs, services, or installs the product. Developers working on a personal computer in a professional capacity, for example, are not considered end-users. End-user computing confers many benefits on an org. among those most commonly identified are the following: First, end users are now able to satisfy their own requirements in many cases. This cuts the waiting period resulting from the backlog of applications awaiting development the computer centre. Furthermore, innovation and control over one's own information provision stimulated by end-user computing encourages autonomy and responsibility in users. In addition, end users are able to translate their information requirements into application without the need to transfer these via an analyst or programmer, who will not in general be an expert in the application area. This reduces one of the main difficulties in systems development - that of designing a system that meets user requirements. Also, end users are able to adapt their systems to their needs as they evolve. However, there are risks that can easily remove corporate advantages or create problems. The following are the most important: First, quality assurance may be diminished in end-user applications development as compared with centralized systems analysis and design. ...read more.


(b) Discuss the issues associated with preventative control that can help to make information systems more effective. Contrast with feedback and feedforward control, preventive controls reside within a process, their function being to prevent an undesired state of affairs occurring. They are an integral part of manual and computerized information systems. In business information systems, these controls are broadly aimed at protecting assets, often by ensuring that incorrect recording of assets does not occur and by preventing inaccurate processing of information. They fall into a number of issues. First, careful design of documentation will aid the prevention of unintentional errors in recording and processing. Besides, the accurate processing of a transaction document requires those responsible to carry out the organisation's procedures correctly. These should be specified in a procedures manual. Furthermore, separation of functions is aimed at preventing fraud. If a single member of staff were to be in charge of carrying out all the procedures connected with a transaction then it would be possible, and might be tempting, for that person to create fraudulent transactions. When these functions are separated and placed in the hands of different individuals, fraud may still be tempting but will be less possible. A business relies on its personnel. So, personnel must be selected and trained effectively to ensure that they are competent to carry out the tasks required of them. Also, physical controls may be used as a preventive measure; avoiding illegal loss of assets such as cash is to exclude staff from unnecessary access to these assets. A range of physical controls may be used to prevent access - locks, safes, and stout doors are obvious methods. 1 ...read more.

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Response to the question

In summary, the report is very detailed and is very well explained. The report would achieve high marks, if the report included an real case study to link the background understanding to an commercial environment. The report gives a very ...

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Response to the question

In summary, the report is very detailed and is very well explained. The report would achieve high marks, if the report included an real case study to link the background understanding to an commercial environment. The report gives a very detailed description on number of aspects of eCommerce. The background knowledge is outstanding, as there have clearly read on-line or using another resource and re-written this using their understand onto this report.

Level of analysis

The report gives an very in-depth section on the advantages and disadvantages of eCommerce. There have accessed this in depth and gives a clear result at the end. However, though-out the report, there do not include any real examples. For example HMV.com, could be used to describe how high-street retailer use on-line retailer to give the business a second revenue stream and the effect that on-line sales such as digital music is having on traditional retailers such as HMV.

Quality of writing

The report defines the term 'eCommerce' and explains this well by proving examples of the uses of eCommerce. The presentation of the report, is not suitable. At this stage, the report uses multi-colour font and this isn't suitable. The font should be in black, to give the report a professorial appeal.

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Reviewed by danielbeal 20/02/2012

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