• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Effective communication is vital for every organisation such as United Confectionary Ltd. It starts with the selection, recruitment and employment of qualified, skilled and experienced people.

Extracts from this document...


UNIT 4: Effective people, communication and information Effective communication is vital for every organisation such as United Confectionary Ltd. It starts with the selection, recruitment and employment of qualified, skilled and experienced people. This guidance sheet for the new staff handbook should direct you through the recruitment and retention process. The first step of the recruitment process is to identify a job role. A vacancy may occur as more jobs are created as the business expands or restructures, also the retirement or dismissal of an employee can create a vacancy. The promotion of the jobholder can lead to a vacant job role or the jobholder could of left for alternative employee elsewhere. Once the business has notification of a vacancy, the next step is to create a job description. The job description is drawn up by the jobholder and has to include the job title and location, the main purpose of the job, a detailed list of the main tasks involved and the standards that are required by the company, the amount of pay and other benefits and lastly the person to whom the jobholder reports to. ...read more.


A person specification details the quality of an model candidate, which includes their health, qualifications, general intelligence, special skills, interests, personal qualities and personal circumstances. The person specification is usually written in smaller font under the job description, using all the appropriate details I have made an example person specification for the job description above. To start you need to have details of health, such as not being allergic to such things as chocolate. You would need to have minimum qualifications such as GCSEs in Maths, English and I, a-level is business and a minimum degree of 2.1 in Sales Marketing. Specials skills and general intelligence would be to have the ability to use the Internet comfortably and to create spreadsheets and databases. Work related experience would need to be included such as a year working an in general office environment. Interests would include hobbies for instance painting and cooking. Personal qualities would be to have the ability to work in team, having good organisational skills, able to prioritise workloads and good communication skills. ...read more.


This also creates another vacancy that needs to be filled and also promoted employees may be expected to pick up a job without adequate time or training. You could also find candidates externally through schools, colleges and universities, job centres, employment agencies, recruitment consultants, advertisements in newspapers and professional journals. The advantage of finding candidates externally is that you have a wider range of applicants, there may be more suitable applicants and candidates may contribute new ideas to the organisation. Disadvantages of finding candidates externally is that is more expensive, new employees may need training and time to create a good working relationship with the employer and also external candidates are more aware of the job market. The next step is short listing. When applications have been received such as paper based curriculum vitae, application forms and online curriculum vitae and application forms. The most suitable candidates for the next stage must be identified. Candidates are short listed if they meet agreed criteria's such as qualifications and experience, which is in the person specification. An impressive job application may help a candidate to get on the shortlist. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level People & Operations Management section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level People & Operations Management essays

  1. Marked by a teacher

    Roles and Responsibilities of Staff Members at McDonalds.

    5 star(s)

    4 5 6 7 8 9 10 Appearance 1 2 3 4 5 6 7 8 9 10 Confidence 1 2 3 4 5 6 7 8 9 10 Eye contact 1 2 3 4 5 6 7 8 9 10 Gestures 1 2 3 4 5 6 7 8

  2. Marked by a teacher

    NVQ2 Business and admin assessment 1. Know the employment rights and responsibilities of ...

    4 star(s)

    Ask questions, I find in any job I have ever had that if I don?t know how to do something or feel I am doing something wrong it is always better to go and ask someone more senior if I am doing something correctly or how to do it

  1. Presenting Business Information

    latter, but by using email facility information can be sent in seconds from one country to another. For security reason confidential information cannot be send through the email. Businesses cannot send the customer card details like the PIN Number through the email, because any one can have access to some one email if they know the password for the email.

  2. recruitment and selection

    up a greater number of potential candidates from which the organisation can choose. At the same time this method can be quite expensive and can also take quite a lot of time as the organisation works through advertisements in newspapers, periodicals and journals are and will continue to be an important way to reach potential candidates.

  1. Recruitment. In this assignment we shall discuss the role of recruitment and selection criteria ...

    Recruitment activities lay the groundwork for the selection process by providing a group of applicants from whom the selectors have to choose. Recruitment can also be defined as: - a. All activities aimed towards locating potential employees, b. The attraction of applicants from suitable applicants.

  2. Recruitment & Selection

    A strength being that promising candidates are requested to attend an interview therefore contributing to the exclusion of less suitable applicants hence Marks & Spencer will send a letter of non-acceptance informing the unsuccessful candidate the reasons why they were not chosen to be short-listed.

  1. Recruitment. I am writing this report to describe how each organisation plans and conducts ...

    Minimal preparation is needed for this type of interview. Demonstrations/Presentations A business may need the applicant to demonstrate particular skills that will be needed in the job. This could be demonstrating the fact that they can present information to a group of people or are creative and imaginative.

  2. I will be producing a report detailing the factors the factors that Mobile Communication ...

    Contract of employees- Contract of employee in Mobile Communication is a contract that employees have an employment contact with their employer and this might not be in writing. This contract is an agreement between an employer and employee which set our their employment right, responsibilities and duties.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work