• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Effective communication is vital for every organisation such as United Confectionary Ltd. It starts with the selection, recruitment and employment of qualified, skilled and experienced people.

Extracts from this document...


UNIT 4: Effective people, communication and information Effective communication is vital for every organisation such as United Confectionary Ltd. It starts with the selection, recruitment and employment of qualified, skilled and experienced people. This guidance sheet for the new staff handbook should direct you through the recruitment and retention process. The first step of the recruitment process is to identify a job role. A vacancy may occur as more jobs are created as the business expands or restructures, also the retirement or dismissal of an employee can create a vacancy. The promotion of the jobholder can lead to a vacant job role or the jobholder could of left for alternative employee elsewhere. Once the business has notification of a vacancy, the next step is to create a job description. The job description is drawn up by the jobholder and has to include the job title and location, the main purpose of the job, a detailed list of the main tasks involved and the standards that are required by the company, the amount of pay and other benefits and lastly the person to whom the jobholder reports to. ...read more.


A person specification details the quality of an model candidate, which includes their health, qualifications, general intelligence, special skills, interests, personal qualities and personal circumstances. The person specification is usually written in smaller font under the job description, using all the appropriate details I have made an example person specification for the job description above. To start you need to have details of health, such as not being allergic to such things as chocolate. You would need to have minimum qualifications such as GCSEs in Maths, English and I, a-level is business and a minimum degree of 2.1 in Sales Marketing. Specials skills and general intelligence would be to have the ability to use the Internet comfortably and to create spreadsheets and databases. Work related experience would need to be included such as a year working an in general office environment. Interests would include hobbies for instance painting and cooking. Personal qualities would be to have the ability to work in team, having good organisational skills, able to prioritise workloads and good communication skills. ...read more.


This also creates another vacancy that needs to be filled and also promoted employees may be expected to pick up a job without adequate time or training. You could also find candidates externally through schools, colleges and universities, job centres, employment agencies, recruitment consultants, advertisements in newspapers and professional journals. The advantage of finding candidates externally is that you have a wider range of applicants, there may be more suitable applicants and candidates may contribute new ideas to the organisation. Disadvantages of finding candidates externally is that is more expensive, new employees may need training and time to create a good working relationship with the employer and also external candidates are more aware of the job market. The next step is short listing. When applications have been received such as paper based curriculum vitae, application forms and online curriculum vitae and application forms. The most suitable candidates for the next stage must be identified. Candidates are short listed if they meet agreed criteria's such as qualifications and experience, which is in the person specification. An impressive job application may help a candidate to get on the shortlist. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level People & Operations Management section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level People & Operations Management essays

  1. Marked by a teacher

    Roles and Responsibilities of Staff Members at McDonalds.

    5 star(s)

    Employment Equality (Religion or Belief) Regulation 2003 Designed to protect employees from discrimination on the grounds of all religions and beliefs. All businesses must treat everyone fairly regardless of their religion or belief. Employment Equality (Sexual Orientation) Regulations 2003 Designed to protect employees on the grounds connected with sexual orientation.

  2. Describe, with examples, how working environment can impact on motivation and contribute to an ...

    After 2 years' employment they are entitle to 2 weeks' notice, after 3 years, 3 weeks' notice and so on. After 12 years the legal maximum 12 weeks' notice is reached. A employee must also give notice of leaving to an employer.

  1. Recruitment. I am writing this report to describe how each organisation plans and conducts ...

    They will be asked what their current salary is and whether or not they have ever been self-employed. > Financial Service and Markets Act 2000 Here the candidate is run through a series of questions relating to the Financial Service and Markets Act 2000.

  2. Teamwork. There are several reasons why a business may organise their staff into teams. ...

    This management style would help to lead an effective team as it will motivate the employees, giving them a sense of responsibility and recognition. An example of when management has de-motivated its staff is at Principality.

  1. Free essay

    recruitment and selection

    community partners Administer HR policy, procedures & programs in order to align personnel law and City policies with continuous improvement principles * Develop and/or revise HR policies & procedures * Communicate new and/or changed HR policies & procedures * Implement & improve technical capability to ensure the most effective processes 3.3 HR strategy (Paul Kearns,2003)

  2. Recruitment & Selection

    and to ensure that false expectations are not built up by less suitable applicants. The benefit of a completed application form is seen as part of the contract of employment. Put simply any false claims or deliberate misinformation by the potential candidate will render the contract of employment void therefore resulting in an instant dismissal.

  1. Motivation within a workplace - examples from Asda.

    When speaking to my friend who works at the store, she said that if she buys a dress for £10,000 there will only be a discount of £1.00 therefore this is not a great amount of money to be saved.

  2. In this report I will be evaluating how The Regent theatre'spolicies and procedures contribute ...

    In addition, a newsletter could inform employees that if they take any stock they must record this on the system, so that when levels are low the resource manager can re-stock. This would prevent low stock levels, and people taking stock unauthorised.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work