• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month
Page
  1. 1
    1
  2. 2
    2
  3. 3
    3
  4. 4
    4
  5. 5
    5
  6. 6
    6
  7. 7
    7
  8. 8
    8
  9. 9
    9
  10. 10
    10
  11. 11
    11
  12. 12
    12
  13. 13
    13
  14. 14
    14
  15. 15
    15

Employers relations

Extracts from this document...

Introduction

Unit 16 Employer and Employee Relations I work for the Leicester Chamber of Commerce and have been asked to undertake a four part piece of case study research of Employer and Employees Relations. I have to consider the importance of good employee/ employer relations in a business organisation. I have to investigate the rights and responsibilities of both employee and employer and the methods used to gain employee co-operation. I will highlight the fact that legislation and EU directives play a major role in employee relations and identify how these are applied within an organisation of my choice. The success of a business is often reliant on relationships with employees. This research will give me the opportunity to investigate and report on working relationships, how negotiations take place, how disputes are avoided or resolved and how employee potential can be developed to the benefit of the individual and the organisation. Task One Rights and responsibilities of employees and employers [P1] I will identify and describe the rights and responsibilities of employees and employers in a selected business. With guidance from my teacher, I have selected an appropriate business organisation for this task. The business I have chosen to do is McDonalds. McDonald's is one of the best-known brands worldwide. There are now more than 30,000 McDonald's Restaurants in over 119 countries. Today, over 70 percent of McDonald's restaurants are run on this basis. In the UK, the first franchised restaurant opened in 1986 - there are now over 1,200 restaurants, employing more than 70,000 people, of which 36 percent are operated by franchisees. The organisational structure of McDonalds is hierarchical because there is series of levels. The diagram on the next page shows the downward flow of communication for McDonalds. The rights and responsibilities of employees McDonald's Crew member Crew member's responsibility is to work hard and get the jobs done as told by their supervisors. ...read more.

Middle

Provision of public liability insurance: Someone who trips in McDonalds, where there are no signs or warnings the person who tripped can claim for insurance. Appropriate training: The training is on each job at McDonalds. Some training is extremely with other jobs providing the employee with a qualification. McDonald's employer has the responsibility to give its employee the grievance procedure required. Task Two Employee relation In this task I will describe key features of employer and employees relations, highlighted in a selected industrial relation dispute. [P2] With guidance from my teacher, I have selected an appropriate industrial relation dispute for this task called British Airways - Gate Gourmet dispute. Introduction of British Airways British Airways has become the world's second largest airline carrying more than 28 million passengers from one country to another. Main aim of British Airways is to provide outstanding service to its customers at an affordable price. Despite tough competition from other airlines such as Virgin Atlantic Airways, United Airlines and other European airlines, British Airways still holds the major market share. BA maximise on their work force by ensuring they employ the highest skilled staff for the particular job, some times they will only employ staff who are well educated. British Airways are currently struggling with staff shortages as the level of absenteeism for the company's employees are high above the average and acceptable figures for the industry. Employees are said to be unmotivated and morale is low as increase in pay is low and the restructuring of the company have led to 13000 job losses. Gate Gourmet is a world leading airline catering company. Gate Gourmet provides its service around the globe. They produce: 624'000 meals per day or 228 million meals per year on average. I will use a couple of headings, which were given on the task sheet, to describe the features of employer and employee relations in this British airways selected case. ...read more.

Conclusion

All racial groups are protected from discrimination. Disability Discrimination Act 1995 It is unlawful for an employer to discriminate against a disabled person whom he employs- (a) In the arrangements which the employer makes for the purpose of determining to whom he should offer employment; (b) In the terms on which he offers that person employment; or by refusing to offer, or deliberately not offering, him/her employment. Control of Substances Hazardous to Health Regulations 1988 (COSHH) This Regulation seek's to control exposure to hazardous substances which arise out of, or in connection with, work which is under an employer's control. They apply to all work in which persons are exposed, or are liable to be exposed, to substances hazardous to health. Trade Union Reform and Employment Rights Act 1993 An Act to make further reforms of the law relating to trade unions and industrial relations; to make amendments of the law relating to employment rights and to abolish the right to statutory minimum remuneration. The trade union should: (a) supply to the scrutineer as soon as is reasonably practicable after the relevant date a copy of the register of names and addresses of its members as at that date, and (b) Comply with any request made by the scrutineer to inspect the register. The law gives you the right to join a trade union wherever you work. This right applies whether a union has been recognised or not. You're protected from being disadvantaged for being a union member. Specifically trade union membership is an unlawful reason for: * refusing you employment * dismissing you * selecting you for redundancy An employer can't deduct payments from you, for example, to a union or charity, in lieu of union membership without your permission. Contracts of Employment Act 1970 This act clarifies the provisions of employers and employees and stipulates that any agreement in contravention of such freedom is unlawful. Employees and their organisations are to use work premises during breaks and outside working hours, freely and without charge in order to consider matters relating to their work or union business. ?? ?? ?? ?? ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level People & Operations Management section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level People & Operations Management essays

  1. Marked by a teacher

    How employee performance is managed and measured at a business

    5 star(s)

    The manager encourages his/her employees to critically reflect over progress made on the Performance plan and to develop creative, yet feasible alternatives for problem areas. The manager would discuss the problems faced by the employees during the course of action.

  2. Marked by a teacher

    Roles and Responsibilities of Staff Members at McDonalds.

    5 star(s)

    Describe in full details the roles and responsibilities of a supervisor in your chosen business. The supervisor is the member of staff between the manager and the crew members; they do have some lower management authority. Responsibilities of the supervisor are as follows; * Controlling the day to day

  1. Marked by a teacher

    NVQ2 Business and admin assessment 1. Know the employment rights and responsibilities of ...

    4 star(s)

    Another employers responsibility would be to make sure that the workplace environment is suitable for their employees for example you couldn?t give someone who is disabled and wheelchair bound a job on the forth floor of a building and try to make them walk up the stairs you would have

  2. Recruitment. I am writing this report to describe how each organisation plans and conducts ...

    This is a good form of feedback for JURYS INNS as they get a good idea of what employees want and need and what applicants are looking for in a job. The questionnaires issued to applicants are designed to get a better view as to whether they are capable for the job.

  1. Presenting Business Information

    its activities and its products and services are observed by its customers. In today competitive world all the business try their best to create and communicate a positive image to their customers, shareholders, and the financial community. Having the negative corporate image will not help a business to run for

  2. Teamwork. There are several reasons why a business may organise their staff into teams. ...

    o The drawback of being in a small team is that the task ahead may not be completed as quickly, as there is more for each member to do individually. Although, this can be an advantage as individuals will have a variety of tasks to complete, rather than just sticking to one job and being bore/de-motivated.

  1. Explain the key features of legislation and regulations on health and safety and how ...

    * Electricity at Work Regulations * First Aid Regulations * Risk Assessments * Health and safety Policy and Procedures * Reporting of Diseases or dangerous Occurrence Regulations (RIDDOR) All of the above regulations are applicable in every work environment where there is a work activity associated with the particular legislation.

  2. Motivation within a workplace - examples from Asda.

    Once an employee has worked at ASDA for 6 months they are entitled to a discount card which gives them 10% off any products within their store. Not only does this demonstrate commitment of the staff it also motivates them to stay longer, even if they do not feel comfortable

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work