• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

'Eurest at Sainsbury's'ownership.

Extracts from this document...


Findings 'Eurest at Sainsbury's'ownership. As we already know 'Eurest at Sainsbury's' is part of Eurest. 'Eurest at Sainsbury's' is a PLC, a public limited company. PLCs are ones in which the general public are freely able to buy and sell shares on the London stock exchange. 65% of these shares are owned by The Compass Group (Compass). Compass Compass are the world's leading foodservice and hospitality organisation, they have a major market share in Europe and the USA. Compass PLC provides foodservices to offices, factories, railway stations, airports, universities, schools, healthcare institutes, offshore and remote sites, retail stores and shopping malls in more than 96 countries across the world. They are listed on the London Exchange and are a member of the FTSE 100. Compass owning 65% of Eurest's shares means that they are the holding company of Eurest and 'Eurest at Sainsbury's'. This means that 'Eurest at Sainsbury's' performance affects Compass most. Any major profit boom or loss affects Compass more that any other shareholder. Also this means that Compass is more liable for any debts or losses that 'Eurest at Sainsbury's' make than any other shareholder. How this type of ownership affects 'Eurest at Sainsbury's' PLC 'Eurest at Sainsbury's' being a PLC means that their shareholders have limited liability. This means that their shareholders are not individually liable for any losses or bankruptcy. What happens is that if the company experiences losses, the share price for the company goes down and if the company makes significant profits, the share price goes up. So any profits or losses are distributed to the shareholders/ owners. As we have already seen Compass are the main shareholders of 'Eurest at Sainsbury's' and so therefore any profits or losses affects them most. So 'Eurest at Sainsbury's' are under pressure from Compass to grow and make more profits. Compass being the holding company is good for 'Eurest at Sainsbury's' as it means that most of their funding, stock, and various equipment is provided for by Compass. ...read more.


------------------------------------------- Customer Satisfaction * We seek to achieve customer satisfaction by 'doing the right things right' * We work to maintain profitable long-term relationships with our clients, customers and partners To do this we... * Identify our internal and external clients and customers * Review existing research as to their needs, wants and opinions and commission new research where needed * Use the research to establish a 'customer satisfaction index' * Declare improvement targets in priority areas * Determine appropriate responses and prioritise them into an action plan * Communicate this action plan and ensure that it is supported by key management at all levels within the group So to achieve customer satisfaction 'Eurest at Sainsbury's' have to identify their clients and customers, then research their needs, then set targets on how to improve their satisfaction, carry these targets and finally they should talk about this action and make sure it is supported by the management. This is a good method of obtaining customer satisfaction, it explains in detail a professional method of achieving this. They have chosen this method because it involves finding out the customers' needs and wants, this means that they know exactly what the customers need. Then declaring improvement targets means that they have found, through research, new and efficient ways of satisfying the customers. Finally, prioritising the targets and making sure that the targets are supported by the management is a way off ensuring that the targets are safe and that they are going to be a success. They have chosen this over other targets because off how efficient it is and that they know from experience that it is the best target. For example 'Eurest at Sainsbury's' could have decided that to achieve customer satisfaction they should serve good quality meals at a cheap price. This would be a good method, but although it would please some customers, it would also displease other customers because 'Eurest at Sainsbury's' would spend a lot of their time sticking to this target and not to the other needs of the customers. ...read more.


* Sales growth * Profit growth * Achieving budgets/targets * Year on year performance Financial performance is Compass's main objective; they already have incredible financial performance across the world but 'Eurest at Sainsbury's' is not there most successful business. This objective involves making a major profit and making major growth in sales and profit. They expect this year after year. This means that 'Eurest at Sainsbury's' have to focus all of their efforts on making substantial profit so that they can use this so that the business and profits grow. They have chosen this objective because obviously Compass main concerned, like any business, is profit and growth. 'Eurest at Sainsbury's' have been a very profitable organisation for a long time. The company has grown from having one unit in one Sainsbury's store to having a unit in nearly every Sainsbury's store in the UK. This means that from when 'Eurest at Sainsbury's' started they have achieved this objective fully. Apart from the recent financial loss this show how successfully the company has been. This is because Eurest saw a good opportunity in placing units in Sainsbury's store and because of this they have boomed. For example on the 31st of December 1995, 'Eurest at Sainsbury's' had 22 units placed in the UK. Now they have 46+ units in the UK. This shows how 'Eurest at Sainsbury's' have achieved this objective. Overview The targets that Compass has set 'Eurest at Sainsbury's' show that Compass are have high expectations for them. As we have seen 'Eurest at Sainsbury's' has achieved most of these targets and our still on their way to achieving them fully. These objectives have been selected carefully and show exactly what Compass wants from 'Eurest at Sainsbury's'. These have been chosen over other targets because they suit 'Eurest at Sainsbury's' perfectly and if carried out properly they will benefit both Compass and 'Eurest at Sainsbury's'. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Structures, Objectives & External Influences section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Structures, Objectives & External Influences essays

  1. Marked by a teacher

    ASDA's Ownership

    4 star(s)

    Although there is a limit to how many extra shares can be offered as it all depends on the companies' financial value. * If one public limited company buys all the shares of a smaller public company this is known as a takeover.

  2. The Business Environment Coursework. Describe the type of business, purpose and ownership of ...

    The maintenance team would be involved with repairs. The property department may be involved, there role may involve facilities management on the properties they own or the land may have been rented. The operations team would be affected as it may affect their work if the fire was quite bad the store may be closed for quite a while.

  1. For my portfolio, I was asked to do an assignment on two businesses. I ...

    concerned about locating near to their suppliers because there suppliers are all over the world so they transport different kind of product from different parts of the Britain. Tesco transports 3500 deliveries a day within the organisation. Tesco used to transport their product in four different ways they are main field, top up, night field and fill up.

  2. Outline key features of legislation and regulation on health and safety as applied to ...

    they will need the necessary training and demonstrate clearly there commitments to a healthy and safe work environment. Government agencies will advise the company on the legally requirements and will want an invitation to review the companies' procedures and help them develop workable policies.

  1. Introduction to J Sainsbury plc

    Sainsbury's are able to raise capital through shares, bank loans, overdrafts, mortgages and many other sources. Generally speaking, Sainsbury's will be able to borrow money more cheaply, i.e. at lower interest rates than smaller companies. Sainsbury's can also keep the use of profits because shareholders may receive a benefit from owning shares in two ways.

  2. Identifying the customer needs at marks and Spcner

    Commercial publications are a external method of research where a large number of businesses gather data. Marks and Spencer use this type of research to research about certain market size, market shares, recent trends within their market, and forecasts of futures sales and market segments which are then published as a research report.

  1. Financial accounting

    Wargrave Ltd Trading, Profit and Loss and appropriation account for the year ended 31 December 1998. � � Sales 118,100 LESS COST OF SALES Opening stock 21,300 Add purchases 35,000 56,300 Less closing stock 12,250 44,050 GROSS PROFIT 74,050 LESS EXPENSES: Electricity 8,000 Stationery 5,000 Business rate 1,300 Loan interest

  2. Investigating Business. Tesco PLC. I will be describing the aims and objectives of ...

    safety is an issue, it helps them to build trust, giving them a significant competitive advantage and the opportunity to work with governments to improve standards. Helping customers eat more healthily allows Tesco?s to open up new business opportunities, especially in markets where obesity is a major issue.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work