What is a written communication?
Written communication involves any type of interaction that makes use of the written word. It is one of the two main types of communication, along with oral/spoken communication. Written communication is very common in business situations and they use this type of communication a lot. Written communication includes reports, orders, memos, instructions, rules, policies, agreements, and minutes.
What is an oral communication?
Oral communication is direct face-to-face communication between two or more individuals. Speeches, presentations, discussions, meetings are all forms of oral communication. Face-to-face communication is very easy and useful and you could build a rapport and get people to gain trust in you.
What is gestural communication?
Gesture communication is a form of non-verbal communication. This type of communication is by using your hands, face expression and your body to communicate without verbally talking. For example if you want to tell someone to go away you can move your hands backwards meaning go away and they would get the message.
What are the sources used by CCA to communicate with you? Different ways CCA communicate are:
Fronter: CCA’s staff and students use fronter to upload their work which is used by ICT communication because you are using an electronic device to access fronter on the internet and written communication. This is very helpful for the students and teacher. Fronter is much easier for the students to upload there work and it is much quicker for the teachers to mark their work.
Email: Staff and students use email to talk between one another or each other. They also use this type of communication to inform or share information. This is used by written communication and ICT communication as you are using an electronic device to access the email and type.
Phone: Capital City Academy use phone to communicate with parents and outsiders. They use this to inform outsiders about things and share any concerns about their children. Staff use phone to arrange any meetings. This is Oral communication.
Video: CCA uses this type of communication for meetings, presentations and speeches at assembly etc. using some type of video at meetings and presentations is just to give examples of what you are talking about. It can be very helpful and can share a lot of information. Video is used by visual and written communication. This is because the audience would be looking at the video.
Posters: posters are used around the school to send people messages of any upcoming events, clubs or trips that will be happening. Posters are used by visual and written communication. It takes time to make a poster because you have to make sure you include the right information so you are writing the information on a poster. The visual part is the school looking at the posters and reading it.
Workshops: Workshops are a very quick and easy way of communicating with the audience because you have all their attention. So this is Oral communication as you are in a face-to-face communication between two or more individuals.
Presentations: presentations are used in meetings, assembly’s and classes. This is a very good way of talking to your audience as they would be listening to what you are saying and looking at the presentation that you have written.
What is the purpose of each of the sources?
Teachers: the purpose of teachers informing students about their progress is very important for the student. This is so that the student knows what current grade they are on and how well they are progressing. If the teacher has told them there progress is not good enough then the student will know and will start to change it. This is why it is very important for students to know what current level they are working at and what they need to achieve the next.
Teachers and students: teachers come to work to teach students an education they come for and students go to school to learn new things by teachers. This is very important for teacher as they are getting paid for their job so will need to make sure they teach all their students. This is also very important for students because they need to learn so they can achieve a qualification at the end of the academic year.
Head teacher: there are head teachers at every school. Head teachers are very important for a school because they are the one who makes sure everyone is going the right job and that nothing goes out of hand. Head teachers would have to inform students about how the school runs and also the rules. Head teachers will also inform teachers what lessons they are teaching and the rules for them. Head teachers make sure the school runs smoothly. Head teachers also make announcements at assemblies about anything important.
IT support: IT support help make sure all the technology in the school building is working. There job is to make sure students and staffs are using the computers in the right way so that nothing will happen to them. They would also put rules about how to use computers in each room just in case. IT support provides information for the whole school about the rules.
What are the different methods of communication?
Formal communication is mostly written, although in CCA it also includes written records. Other form of formal communication includes newsletters that CCA would send out to parents and students, awards that students have achieved important meetings, job interviews and letters of congratulations or updates. Formal communication is also when teachers write written reports about their students and how well they are doing.
Informal communication is quite the same as formal communication but slightly different. Informal communication is when a person communicates through telephone calls, meetings, conferences, face-to-face discussion and special interviews. CCA would use this communication for meetings that they might have with there manager or parents. They could also use it in assembly where they have everyone’s attention.
Verbal communication has more to do with listening than speaking because you are always dealing with an audience. It is one way to communicate with someone face-to-face. Telephone conversations are very useful for this type of communication. People who use verbal communication can share their feelings, thoughts, and emotions by way of them communicating. Staff and students in CCA use this communication every day.
Non- verbal communication is any kind of communication not involving words. When the term is used, most people think of facial expressions and gestures, but while these are important essentials of nonverbal communication, they are not the only ones. Nonverbal communication can include vocal sounds that are not words such as grunts, sighs, and whimpers. Even when actual words are being used, there are nonverbal sounds such as voice tone, pacing of speech and so forth. When you use non-verbal communication you can use your hands to move them around or your body to get the message across without saying a word.
On-screen communication is the same as any other communication but it’s produced on-screen. This can be a presentation, TV, animations, audio, radio and graphics. This type of communication is mostly used in assemblies and conferences/meetings.
Multimedia information can be text, graphics, animations, video, date and so on. Apart from all these multiple types of media, on-screen communication can include video games. Nowadays multimedia communication is nearly used for everything as it has taken over TV and DVD’s. CCA use this type of communication in assemblies, meetings and also presentations.
Web-based information has many benefits in technology, for example; fast broadband help you connect anywhere you want in the world and the speed will be fast. CCA use web-based information to collect information from the web and read information from where ever it has been sent from.
Conclusion:
Overall in this piece of coursework I have spoken about different types of communication. I have also mentioned the different ways CCA use these types of communication. Lastly I finished off by adding a conclusion.