Explain the different types of business information their sources and purposes with examples from Capital City Academy.

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Unit 4 P1 Khaoula Hamaili

P1: Explain the different types of business information their sources and purposes.

Introduction:

In this piece of coursework I am going to be talking about communication and explain all the different types of communication there are. I will also be mentioning the different ways CCA use communication. I will also add sources used by CCA to communicate with their students. Lastly I will finish this piece of coursework with a conclusion summarising what I have done.

Definition of communication

Communication skills include face to face conversation, telephonic conversation, interviews, group discussions, meetings, speeches etc. Communication is an exchange of facts, ideas, opinions or emotions by two or more persons talking to each other and understanding. Communication is only successful when both the sender and the receiver understand the same information because of the communication. By successfully getting your message across, you convey your thoughts and ideas effectively. When not successful, the thoughts and ideas that you actually send do not necessarily reflect what you think, causing a communications breakdown. Being able to communicate effectively is therefore essential if you want to build a successful career. To do this, you