Explain the points of view of different stakeholders seeking to influence the aims and objectives of two contrasting organisations. IKEA and a hospital.

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Explain the points of view of different stakeholders seeking to influence the aims and objectives of two contrasting organisations.

Stakeholders:

The stakeholders in business are customers, employees, government, owner’s shareholders and suppliers. The stakeholder can be a person, group or organisation that has an influence in an organisation. All stakeholders are not the same they all have their differences.

IKEA:

Owners:

The owners of a business are the individuals who have invested the finance required to set it up, keep it running and allow it to grow. The owner has a great influence on the amount of revenue/profit an organisation as this is the main source of an organisations income and the owner has a great deal of influence over the business, its strategies and performance. For IKEA it is very important that the owner keeps the costs down and increase the profits made because they may not risk making nothing and even losing their money if the business does badly. The aim and objectives that the owner has influence on the over the amount of revenue/profit made by the business and their performance of their business. IKEA has an aim of becoming profitable business and to provide the best service. IKEA investors are primarily interested in dividends and the growth of their shares. They want good return on investment. IKEA must ensure it keeps this stakeholder happy by being in profit.

Employees:

A business needs staff or employees to carry out its activities

Employees agree to work a certain number of hours in return for a wage or salary.

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Pay levels vary with skills, qualifications, age, location, types of work and industry and other factors.

The employee has a great influence on the skills and expertises are required by it. For IKEA it is very important that employees provide a good service to the customers otherwise the customers won’t come for repeat purchases and this will lead to losing their money. They will seek to influence the company’s aims and objectives to ensure that they are well looked after by the business, in terms of good roles of pay, pensions and terms and conditions of employment. IKEA has a ...

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