Pay levels vary with skills, qualifications, age, location, types of work and industry and other factors.
The employee has a great influence on the skills and expertises are required by it. For IKEA it is very important that employees provide a good service to the customers otherwise the customers won’t come for repeat purchases and this will lead to losing their money. They will seek to influence the company’s aims and objectives to ensure that they are well looked after by the business, in terms of good roles of pay, pensions and terms and conditions of employment. IKEA has a number of objectives associated with ensuring the well being of its staff, which include training and promotion opportunities.
Customers:
Customers buy the goods or services produced by firms.
There may be individuals or other businesses.
Firms must understand and meet the needs of their customers, otherwise they will fail to make a profit or indeed survive.
The customer has a great influence on the amount of revenue/profit an organisation as this is the main source of an organisations income. Without customers an organisation would not be able to exist. For IKEA it is very important that customers come back to the business for repeat purchases otherwise the company would ultimately suffer and may go out of business. The aim and objectives that the customer has influence on the over the amount of revenue/profit made by the business and about the products they sell because customers wants modern trends furniture. Customers want aims and objectives that are focused on satisfying their needs as customers. If IKEA does not satisfy this group then the business will suffer.
Suppliers:
Suppliers are the people that provide the materials and services required by a firm’s operations.
The supplier has a great influence business behaviour in certain ways. For example, the producer of a leading brand may threaten to withdraw supplies unless a retailer gives its products prominent shelf space or agrees not to stock rival brands. Smaller suppliers are unlikely to have the same degree of influence over their customers, particularly if they are competing for orders with a large number of rivals. For IKEA it is very important that suppliers provide home furniture such as chairs, tables, beds and other equipments otherwise they can’t sell any furniture and they can’t grow their business. The aim and objectives that the supplier has influence on regular orders prompt payment and prices that reflect the quality of the goods or services they provide. IKEA needs to pick the right suppliers who provide the right furniture because the customers won’t be happy about the furniture IKEA provide.
Walsgrave Hospital:
Employees:
The employee has a great influence on the concerns for clinical quality and superior services and facilities are manifested. For Walsgrave Hospital it is very important that the employee provide the best care for the patients otherwise the patients will be unhappy about the service and this will lead for a bad reputation for the hospital. The aim and objective that the employee has influence on improving the hospitals, ability to offer new services and to successfully introduce new facilities and equipment. The employees are there to support and give patients the best treatments they need and this to meet the government’s aims and objectives.
Patients (Customers):
The patients has a great influence on the amount of revenue/profit an organisation as this is the main source of an organisations income. Without patients an organisation would not be able to exist. For Walsgrave Hospital it is very important that the patients are treated with care and given the best treatments. The aim and objective that the patients has influence on for quality service, satisfaction and low cost. Walsgrave Hospital aim is to achieve greater success in retaining patients and controlling expenses. The influence the patients have over the hospitals reputation is that if the hospital doesn’t provide the care the patients needed then the patients will go and report to the media and this will impact on the Hospital’s reputation.
Suppliers:
Suppliers are the people that provide the materials and services required by a firm’s operations. The supplier has a great influence business behaviour in certain ways. Smaller suppliers are unlikely to have the same degree of influence over their customers, particularly if they are competing for orders with a large number of rivals. For Walsgrave Hospital it is very important that the suppliers provide the medication and the equipment because the hospital needs the medication for the patients. The aim and objective that the supplier has influence are on the good equipment on time will help them provide a good service to patients. Suppliers want to ensure they maintain the hospitals business and obtain prompt payment for the goods they supply. They will do this by targeting the NHS to make sure they know about their product range and special deals that they may have. They also set the terms and conditions of supply. The NHS will have to maintain this relationship to ensure it gets the best deal possible.
Government:
The government is there to produce the goods and services that add to the nation’s wealth. They create jobs, giving their employee incomes and pay taxes providing revenue to fund public services. The government has a great influence on business activity. It passes legislation that can directly affect the types of goods and services produced, the ways in which they are produced and the methods used to sell them to the public. For Walsgrave Hospital it is very important that the government provide funds otherwise they can’t improve the hospital. The aim and objectives that the government has influence that wants businesses to become successful. Walsgrave hospital is funded by taxes. They want to see good businesses that take a full responsibility on looking after the welfare of society and their purpose is to provide service to the community which are their customers.
The local community:
Generally want to get jobs to ensure they go to local people. They want NHS to contribute to the community well being and health care availability.