• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Functional activities at BAA.doc

Extracts from this document...

Introduction

Functional activities at BAA (Gatwick) For this activity you will need marker pens and some large sheets of paper or a flip chart. Get into small groups and select one large familiar organisation. Discuss what you feel the responsibilities and aims of each function are likely to be. You may wish to record it on a diagram like the one below. You might wish to include departments such as Human Resources, R&D, Finance, Production, Service Delivery, Marketing, Procurement, IT, Sales, Customer services, Logistics and MIS. Functions Of BAA Human Resources Responsibilities Aims Administrative personnel functions with performance, employee relations and resource planning. Maximize the return on investment from the organization's human capital and minimize financial risk. It is the responsibility of human resource managers to conduct these activities in an effective, legal, fair, and consistent manner. Finances & Accountancy Responsibilities Aims Manage all financial occurrences within the business. Balancing risk and profitability, while attempting to maximize an entity's wealth and the value of its stock. ...read more.

Middle

Customer service may be provided by a person (e.g., sales and service representative), or by automated means called self-service. Examples of self service are Internet sites. The aims are basically to provide the highest possible level of service to the customer. Marketing & Public Relations Responsibilities Aims Promotion of a product, especially in the field of advertising and branding. Public relations are responsible for ensuring a high degree of credibility amongst the customer * Increase sales volume * Increase revenue * Achieve or increase profits * Increase or maintain market share * Eliminate competition * Achieve advantages of mass production Procurement, Purchasing Responsibilities Aims Acquisition of goods and/or services at the best possible total cost of ownership, in the right quantity and quality, at the right time, in the right place and from the right source for the direct benefit or use of corporations. Information Gathering: Searching for a supplier who offers the good or service a business requires. ...read more.

Conclusion

Sub-Contracting Responsibilities Aims Attracting other firms, to perform activities the company regards are of low importance or feels a specialist company would be more efficient at completing. To keep the sub-contracted companies happy in order to secure a dedicated external workforce. Interdependence: Scenario: Strike by baggage handlers, would involve the operation due to the management being required to attempt discuss the baggage handlers views and demands. The human resources because they are required to reason with the employees, in order to find a compromise over their requests and finances due to the baggage handlers requests likely to being revolved around pay rates and the finances must calculate whether they company can afford to meet the employees demands. Rise in fuel prices, all department would be involved with this and would all depend on one another to find a method of 'cutting back' on some resources within some department in order to financially counteract the increase BAA will be forced to pay for fuel. Unit 1 P4 Task 1 Assignment 3 1.3a L3 Business Studies Arran Laundon 15.10.08 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Structures, Objectives & External Influences section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Structures, Objectives & External Influences essays

  1. Marked by a teacher

    ASDA's Ownership

    4 star(s)

    school is nearby - so children can buy some sweets or drinks before/after school * A playing field is near by (Gunnersbury Park) - people can buy some food and drinks if they want to go into the playing field.

  2. Free essay

    Business Ethics

    It is human's responsibility take care of their life and health. These companies are not pointing gun to their heads to start smoking. Mostly customers are choosing this way but it is definite that tobacco companies are indirectly pushing them for smoking.

  1. Interdependence in functional activities in any business organisation

    complaint against on of the staff of Network Rail in which they closely share information and work together with the human resource function to solve the issues. MEMORANDUM TO: GILL SLATER FROM: AKHTAR ESMAIL DATE: 09TH JANUARY 2008 RE: Comparing the factors which influence the development of the internal structure,

  2. Tesco financial review

    * Cash flow Forecast * Profit & Loss Account * Balance Sheet 1.2 Stores From the table which has been I have created below it can clearly be identified that Tesco is a worldwide organisation, and is established throughout the world In several different location.

  1. Corporate Governance

    The generally perceived difficulties in ensuring that the interests of directors and shareholders were aligned raised a variety of practical issues that needed to be addressed. In the UK, the corporate governance debate emerged even further due to several high-profile corporate failures - such as Polly Peck, Coloroll and BCCI.

  2. Business Aims

    It had no playground and no Happy Meals. The most popular item on the menu was the hot dog, and most people ate it sitting on an outdoor stool or in their cherished new autos while being served by teenage carhops. That model was a smashing success--for about a decade.

  1. Investigating Business. Tesco PLC. I will be describing the aims and objectives of ...

    As staff must work together to meet customer needs as they communicate with customers to help with any Q&A, help make decisions on purchases and assist them in any after sales. This has helped Tesco?s in achieving their objective ?To be an outstanding international retailer in stores and online?, this

  2. Applied Business. Investigating a business Preston Manor High School

    For each aim such as ?implement further changes and improvement to provisions for 14-19 years old? there are many objectives involved, such as to provide more and better equipment for students to use in school and to give more resources for students to use(books, computers etc).

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work