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Health and safety in the workplace

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Unit 25 - Health and Safety in the Workplace With guidence from my teacher i have selcted a Call Centre industry, which is based in Wigston. I have been asked to examine Health and Safety issues in this industry and to produce quideline materials for the Call Centre to follow. In this unit i will basically explore working conditions and how safe conditions can contribute to the success of the organisation as well as respecting the welfare of the employee. I am required to examine health and safety in this industry and to consider procedures which will assure higher standards of workplace health and safety. In order to do this i will address the following four tasks given. Task 1 [P1] I will describe key features of legislation and regulations on health and safety as applied to working conditions in the selected industry. (a) My chosen industry is a Call Centre, based in Wigston. (b) I have selected one piece of pre 1990 legislation, which is the Health and Safety at Work Act 1992. I will now describe its key features as applied to working conditions in the Call Centre. Shown below: Health and safety at work Act We have laws in order to take precautions and to be safe. The most important application of health and safety, in the call centre industry are shown below: - Working hours should be short, because it could lead to long term stress. - The standards relating to the use and sitting of display screen equipment should be good and appropriate, because workers can get Upper Limb Disorders. - Call handlers may be at a higher risk from related hazards, as they do not usually have the same opportunities as typical office workers to take breaks from display screen activities. The main work activities required of call handlers are to respond to telephone calls and simultaneously use a computer to provide information and enter data. ...read more.


Precautions for work on equipment made dead - Adequate precautions shall be taken to prevent electrical equipment, which has been made dead in order to prevent danger while work is carried out on or near that equipment, from becoming electrically charged during that work if danger may thereby arise. Work on or near live conductors - No person shall be engaged in any work activity on or so near any live conductor (other than one suitably covered with insulating material so as to prevent danger) that danger may arise unless- (a) It is unreasonable in all the circumstances for it to be dead; and (b) It is reasonable in all the circumstances for him to be at work on or near it while it is live; and (c) Suitable precautions (including where necessary the provision of suitable protective equipment) are taken to prevent injury. Working space, access and lighting - For the purposes of enabling injury to be prevented, adequate working space, adequate means of access, and adequate lighting shall be provided at all electrical equipment on which or near which work is being done in circumstances which may give rise to danger. Persons to be competent to prevent danger and injury - No person shall be engaged in any work activity where technical knowledge or experience is necessary to prevent danger or, where appropriate, injury, unless he possesses such knowledge or experience, or is under such degree of supervision as may be appropriate having regard to the nature of the work. Task 2 - Working Conditions In this task i will decribe the key requirments for a healthy and safe workplace, which will be applied to my selected industrty. [P2] (a) With guidence from my teacher i have selected an appropraite industry called Wilson James Ltd. Below is a source of information, which i have found to support my task. 2.2 million People work in Britain's construction industry, making it the country's biggest industry. ...read more.


Ensuring equipment is used in accordance with manufactures/ companies instructions. Observations of required rest breaks, fitted safety devices e.g. smoke alarms, fire extinguishers, regular arrangements and monitoring of fire and emergency evacuation procudures, perodic health occupational health questionnaires, evidence of eroded safety observance due to business pressures. Continued..... 3 - Training and staff development = industry related hazards, this mean all staff while training, need to be aware of all the hazards in their workplace, so they can be a little more caution. Department representative - health and safety offices and first aiders. (a first aid box should always be in a workplace) Awareness rising across organisation - benchmarking best practise. 4 - Response = Procedures for recording and reporting accidents and dangerous occurrences in a note book. Record types could be accident books, rigour keeping (organisation and legal). Regular review of records and consequent action planning on daily basis. Distinguishing issues, which can be remedied immediatley and those which require specailist attention and also provision of public liability insurance. [D1] For me to gain a distinction, I will be using my selected industry and making realistic recommendations for raising health, safety standards and practices in the selected workplace and associated industry. My selected industry is Leicester Tiger. * It is very dangerous to bring glass in the stadium. It can cause all sorts of hazards. Glass could come from the bar, which is based near the stadium. In order to prevent this, Leicester tigers could have a meeting with the bar manager, to discuss that they should provide plastic or some other soft material, instead of glass. * Leicester tiger fans could bring along with them daggers or inappropriate materials, which could harm other people or players. To prevent this, it will be a good idea to have metal detectors or guards searching who they suspect. * I also think that people should be band from bringing food from home or shops into the stadium, example if they eat a sandwich from home and chips from the bar, they probably blame Leicester tigers. ?? ?? ?? ?? ...read more.

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