How an organisation/business works

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Mohammed Jummun

1CH

I.C.T

Coursework

In this coursework, I have been asked to find out how an organisation/business works and whether or not it is using, information communication technology. I will need to find out, if they are having any difficulty using I.C.T, and try to help them.

The organisation that I have chosen is a Newsagent, located in Edmonton. The newsagent is familiar to me, as I go there to buy travel cards every week. I notice that they had a computer, but I rarely seen it being operated. I propose to help the newsagent with any problems they had.

Newsagents sell newspapers and magazines - and almost all sell sweets and cigarettes as well. They may sell other goods such as food, stationery or toys.

* Bundles of newspapers arrive from the wholesaler very early in the morning, which newsagents sort out and arrange on display shelves.

* If the shop offers newspaper delivery, newsagents get the papers ready for the rounds and supervise the newspaper delivery team.

* The rest of the day is spent serving customers, operating the till, taking money and giving change.

* Newsagents also arrange stock and re-fill shelves.

* At the end of the day, they parcel up unsold newspapers for the wholesaler to collect in the morning.

Newsagents work long hours. Most shops open every day of the year except Christmas Day. Earnings are likely to be between £11,000 to £35,000.

Newsagents should be:

* able to run a business and cope with the pressures

* self-motivated, disciplined and well-organised

* cheerful, polite and helpful with customers.

Most people starting as newsagents are adults. Retail or business experience is an advantage.

There are around 55,000 CTN (confectioners, newsagents, tobacconists) in the UK, including about 35,000 independent newsagents and 20,000 other newspaper outlets.
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Newsagents have been hard hit by the growth of supermarkets, which also sell newspapers and magazines. As a result, newsagents are increasingly moving into other areas of business - perhaps opening a sub post-office or a convenience store to boost their earnings.

THE START OFF

As in went into the newsagents (off licence) in Edmonton. There was a PC, in the shop, behind the counter. So I explained to them I was in year 11 and was in the middle of doing a GCSE Coursework. I then said to them I would like to help them ...

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