• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

How is conflict resolved in organisation? What role can managers have on that?

Extracts from this document...

Introduction

How is conflict resolved in organisation? What role can managers have on that? An organization is successful when all the participants involved: workers, administration, managers can work together to perform one common goal. However the larger the organization gets the harder it is for this common goal to be attained among the many participants as there is an increase in conflicts due to increasing differences between the many participants' agendas, perceptions, personalities and values. In this essay I will discuss what elements are involved in negotiations to attempt to alleviate the conflict of interest between two parties by finding a solution that is agreed upon as better than any other alternative by both and how managers use negotiation in running an organization. Often people in an organization are very dependant on others in the organization as they can not function to perform the required goal simply by themselves. Therefore building trust and relationships is very important to the negotiating process to all parties as dependence is often mutual. ...read more.

Middle

So in the process of negotiations people are driven by self interest which can often conflict with the interests of the other party and thus try to influence their decisions not by cooperating fully but rather by turning the situation to their own advantage.With these three elements are involved then negotiation can be used to come to a decision that is beneficial to both. However these new decisions too, can at some point have to be negotiated about again as new conflicts arise. Conflicts occur between managers and their subordinates but also between those they cannot command such as their peers or the board of directors. Thus they have to negotiate with different groups of people because the cooperation of all the participants is important to the success of the organization. The conflicts that may arise are caused by the fact that the world is not a static place. A changing environment requires for changes in the ways in which things are run or occur in an organization. ...read more.

Conclusion

Negotiation is not just a simple discussion of interests. Managers must evaluate their interests and asses the trade offs and importance of each. This is because negotiation is a give and take kind of agreement. To get something your way, you have to give a little to the other party for them to agree. Conflicts are bound to arise in an organization in order to deal with changes in and out of the workplace. It occurs when there is some conflict between to parties in the organization in reaching some common goal. It is essential to the organization to be able to resolve this conflict in order for success to continue. This can be done by negotiations between both parties and comprising for the better of the organization. Managers are often involved in these negotiations, whether it be with subordinates or superiors, they are required to take into account the interest of the other party and be willing to make some trade offs. Conflicts are not necessarily something negative as it can improve the processes that the organization we previously using. ?? ?? ?? ?? Namrata Kothari MN200 08/11/03 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level People & Operations Management section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level People & Operations Management essays

  1. Marked by a teacher

    Roles and Responsibilities of Staff Members at McDonalds.

    5 star(s)

    Represented Ivybridge and south west Devon for hockey Fencing Flute Ocarina Played for Ivybridge Bowls Club/ Ivybridge Community College Bowls team for 2 1/2 years EDUCATION Past Ugborough primary school 1997-1999 Fletewood primary school 1999 -2003 Ivybridge Community College 2003-2008 Current King Edward VI Community College 2008-2010 COURSES AND SUBJECTS

  2. Recruitment. I am writing this report to describe how each organisation plans and conducts ...

    sure everyone is prepared and dressed properly, the chairperson will have devised a timetable and every one will have the same amount of time in the interview. The chairperson also makes sure that everyone on the panel has a copy of the job description, the person specification and each applicant's application form.

  1. The main aim of this research is to evaluate the information on the human ...

    2.3.8 Managing the managers Managers are very unique from the others, they thing that they are different class apart from the others. They command for the decision making, bossism, and operational freedom. When these things are given to them in the past they have misused their powers in removing their coworkers and the talent, hard working employees.

  2. Unit 13 Applied Business

    A copy of this can be found in Appendix 12. By making sure the stallholders money was collected as soon as possible, it meant the likelihood of them not turning up without a valid reason, or going to do another event was very little, as they would have lost �15.

  1. Human Resources

    to learn new skills * Knowledge of popular website production software, such as Macromedia Dream weaver. * Ability to work in a team and to communicate in a clear way to provide training to staff and faculty. Advantage: Having the necessary skills candidate will not find it difficult to do the job.

  2. Unit 2: Recruitment in the Workplace

    Candidates must also have competence which is the ability of a person to perform tasks and take on certain responsible. The more competent a person is, the better they can perform their duties e.g. a business would rather have a more competent employee that can do their job to a

  1. Health and safety in the workplace

    The introduction of any change to any aspect of environmental conditions which may substantially affect call handlers' health and safety should be made in consultation with call handlers or their representatives in good time. - The layout of the call centre should be in opening spaced and flexible.

  2. Motivation within a workplace - examples from Asda.

    The save as you earn policy is available to all staff with one year?s service or more at their invitation date , it is danger free saving, this automatically makes the employee motivated as they will be generating an extra income without hassle or worry.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work