• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

How is conflict resolved in organisation? What role can managers have on that?

Extracts from this document...

Introduction

How is conflict resolved in organisation? What role can managers have on that? An organization is successful when all the participants involved: workers, administration, managers can work together to perform one common goal. However the larger the organization gets the harder it is for this common goal to be attained among the many participants as there is an increase in conflicts due to increasing differences between the many participants' agendas, perceptions, personalities and values. In this essay I will discuss what elements are involved in negotiations to attempt to alleviate the conflict of interest between two parties by finding a solution that is agreed upon as better than any other alternative by both and how managers use negotiation in running an organization. Often people in an organization are very dependant on others in the organization as they can not function to perform the required goal simply by themselves. Therefore building trust and relationships is very important to the negotiating process to all parties as dependence is often mutual. ...read more.

Middle

So in the process of negotiations people are driven by self interest which can often conflict with the interests of the other party and thus try to influence their decisions not by cooperating fully but rather by turning the situation to their own advantage.With these three elements are involved then negotiation can be used to come to a decision that is beneficial to both. However these new decisions too, can at some point have to be negotiated about again as new conflicts arise. Conflicts occur between managers and their subordinates but also between those they cannot command such as their peers or the board of directors. Thus they have to negotiate with different groups of people because the cooperation of all the participants is important to the success of the organization. The conflicts that may arise are caused by the fact that the world is not a static place. A changing environment requires for changes in the ways in which things are run or occur in an organization. ...read more.

Conclusion

Negotiation is not just a simple discussion of interests. Managers must evaluate their interests and asses the trade offs and importance of each. This is because negotiation is a give and take kind of agreement. To get something your way, you have to give a little to the other party for them to agree. Conflicts are bound to arise in an organization in order to deal with changes in and out of the workplace. It occurs when there is some conflict between to parties in the organization in reaching some common goal. It is essential to the organization to be able to resolve this conflict in order for success to continue. This can be done by negotiations between both parties and comprising for the better of the organization. Managers are often involved in these negotiations, whether it be with subordinates or superiors, they are required to take into account the interest of the other party and be willing to make some trade offs. Conflicts are not necessarily something negative as it can improve the processes that the organization we previously using. ?? ?? ?? ?? Namrata Kothari MN200 08/11/03 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level People & Operations Management section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level People & Operations Management essays

  1. Marked by a teacher

    Roles and Responsibilities of Staff Members at McDonalds.

    5 star(s)

    .............................................................................................. .............................................................................................. .............................................................................................. .............................................................................................. .............................................................................................. Curriculum Vitae Student Name: Leah Parsons Date of Birth: 24/08/92 Address: 11 Barons Pyke Telephone: Ivybridge 01752 897082 Devon Email address: PL21 0BZ parsons.athome@btinternet.com PERSONAL STATEMENT I am an outgoing person with a good sense of humour.

  2. Recruitment. I am writing this report to describe how each organisation plans and conducts ...

    1) Basic 2) Good 3) Excellent (Detailed) * Can you tell us about your strengths? 1) Basic 2) Good 3) Excellent (Detailed) * What do you consider your greatest accomplishment? 1) Basic 2) Good 3) Excellent (Detailed) * What job-related skills can you contribute to our company?

  1. The main aim of this research is to evaluate the information on the human ...

    Managing the people with different mentalities, different approaches they follow, different complexities in their thinking, makes the task very difficult for the management. So to continuously improve this process of managing the human resources in the organization, the institutional (e.g.

  2. Human Resources

    the job effectively but also manager is increasing the chances of business to make more money because if staff is not doing their job effectively, for example they are treating customer rudely or not paying enough attention to them, there are of course high chances for business to close down.

  1. Unit 13 Applied Business

    Reeves, the impersonator was researched and found to have a successful CRB check and is therefore safe to be around children attending. A copy of our CRB research can be found in Appendix 26. * Licensing Some activities at events need a license before they are able to take place or be a part of the day.

  2. Health and safety in the workplace

    Any training necessary to ensure the safe undertaking of a job must be provided by the employer. All workers, whether they are permanent staff, agency or contractors, need to be aware of issues that affect their health and safety at work.

  1. Roles and Responsibilities

    A basic pay for a store manager at McDonald's is 25.000 and a car, if the car is not preferred they get more pay. Despite all the luxurious rewards he is receiving from the business, he explained that he is more privileged to see the staff that he has trained

  2. Motivation within a workplace - examples from Asda.

    extremely worried about paying bills, accommodation and whether student finance will be enough for them to live off. Therefore for them money is the biggest motivator and this theory would clearly be valuable. Many individuals would agree with Herzberg?s view that money is not the most important motivator.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work