• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

How to communicate in a buiness environment

Extracts from this document...

Introduction

´╗┐Communicate in a business environment CU679 Communication is the exchange of thoughts, messages, or information, as by speech, visuals, signals, writing, or behaviour. The purpose of communication is for human beings to understand each other, knowing and understanding the purpose aids in effective communication. As you can use communication in many different situations it is important to know the purpose of why you?re communicating so you can make light of the situation and avoid any unnecessary conflict. When communicating it is important to know the audience and their level or interest and ability, as otherwise you risk not getting your information across. If you exceed the audience?s level of interest, their mind may start to wander and therefore your information will be a lost cause. There are different methods of communication which include, written, verbal and electronic. Written communication could be standard letters and memo?s, verbal includes face-to-face, over the telephone, or over the internet using programmes such as Skype, and finally electronic is the use of emails and faxes. We use different methods of communication on a daily basis. In a business all of the above methods are used. Managers need to communicate with their employee?s to ensure they are working satisfactory as well as the employees communicating with their managers so that they are able to understand what they are supposed to be doing. ...read more.

Middle

The key to using one of these is to simply pick one and stick to it, using it to check everything your write every time. Finally you could also give your written work to others to check as they may find a mistake or error that you necessarily don?t pick up on. By using commonly accepted correct grammar, punctuation and spelling the audience will be able to understand the information you are providing them with. Also this helps to ensure the audience see?s your professionalism in how you present and produce your written work. Plain English is avoiding too much technical or insider language. Using plain English, especially with people who are not experts in your field, ensures they can understand your point and you will be able to get your information across. You proof read and check your written work to make certain you have said what you wanted to say. You also need to check for errors so that the audience don?t think you?re deficient. Timing is important when trying to identify work as important and urgent. It is crucial that you prioritise. Ask yourself, will you work have an effect today. ...read more.

Conclusion

By planning the methods of communication you can use, you can weigh up the pro?s and cons of how to present it. For example: somebody who struggles reading and words, written communication may not be the best way of presenting it ? by planning you can find the best way of getting your point across. In my work place, communication is very important, when communicating with customers and clients I ensure I always plan my communication and the method I am going to use to get my information across. I ensure I use the correct grammar, spelling and punctuation when producing written communication and always follow the same formatting. I proof read all documents to ensure that I have made no mistakes. When communicating verbally, I analyse the situation before talking to people so that I know how they need to be dealt with and spoken to. When using electronic communication I ensure that I save all forms of this onto the system and print out where necessary. I take feedback and constructive criticism from others as I believe that by doing this you can improve your own way of working and it can have a positive impact on the way in which you communicate. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level People & Operations Management section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level People & Operations Management essays

  1. Recruitment. I am writing this report to describe how each organisation plans and conducts ...

    Furthermore it will be also advertised in the company website. It will be also placed in the national newspaper in order for getting attention for wider applicants. The cost will be much higher though it will be able to get more applicants.

  2. Teamwork. There are several reasons why a business may organise their staff into teams. ...

    He has an intuitive outlook. He has a democratic leadership style as he delegates, but at the same time can relate to his team members. 3. Liaising with others: Sven liases with his team members, press and the public, and although has been criticised by the press; doesn't respond negatively.

  1. The main aim of this research is to evaluate the information on the human ...

    Between department member and manager, they should have good knowledge about organization and job. Below one system design is mentioned which is used every organization to evaluate all jobs. 3.8.3 Designing system In job profile assessment three criteria are used.

  2. Outline electronic & non-electronic methods for communicating business information and justify.

    A retail company would use publicity material in order to gain awareness of what they are selling and to encourage customers to buy what they are offering.

  1. Presenting Business Information

    This type of information helps the company to know what their customer needs and wants are and by providing them with good quality products at cheap prices. For example if business sales been decreased for a year, business can easily assess why this has been the case.

  2. Recruitment at Asda - creating a job advert and related documents.

    However, the layout of the document was created together. For the job advert I produced using Ms Publisher because I believe all the job advertisement are produced there. As it has got the right format of the layout guides and custom layout to designed the document which in result can look professional in nature.

  1. Unit 13 Applied Business

    Due to the majority of events costing money, it is essential that the source of finance that will be used be identified, as without money we cannot run the preparations of an event. As money is needed in preparation for our event it is essential that our source of finance be identified.

  2. I will be producing a report detailing the factors the factors that Mobile Communication ...

    To be fairly awarded, an evaluation system is indispensable. Not only will managers be able to justify the awards to senior management, but staff will know that there is an equitable method of compensation within the organization. More arbitrary methods can lead to low staff morale or the feeling of

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work