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Human Resource

Extracts from this document...

Introduction

DIPLOMA IN BUSINESS ADMINISTRATION BATCH 1A/08 PRINCIPLES OF HUMAN RESOURCE MANAGEMENT PROJECT ASSIGNMENT LECTURER MS ANNIE CHUA Name of group members Rachel Lee Ying Chian Yap Sin Yee Tan Loo Peng Robin Abdul Shukoor Chiew-Fowler Manlun Maurice DATE: 18TH FEBRUARY 2009 Content Page: 1) Executive summery 3 2) Job analysis on 4 human resource functions 4 3) Conclusion 9 4) Appendix: Job Analysis: Appendix: A - 8 Steps of selection process 10 Appendix B- Job description 11 Appendix: C- Job specifications 12 Appendix D-Observation Method 13 Appendix E- Diary Method 14 Appendix F-Individual interview Method 15 Appendix: G - Group interview Method 16 Appendix H - Application form 17 Appendix I - questionnaire 19 Bibliography 22 Online Advertisement (self-created & original) Executive summary On the18th February 2009, the human resource department at Singhealth gave us our assignment to address the shortage of administration staff in our company. We will focus on recruiting the position of administrative assistants at SingHealth. We will concentrate on the five methods. The methods are Job Analysis, Recruitment, Selection, Conclusion and the Contributions. These are the methods that we will be using in turn will help us to obtain workers with high knowledge, skills, abilities and fast efficiency in recruiting staffs. Firstly we will be looking into job analysis method. Out of the six methods, we will be looking into two of them, group and structured questionnaire methods. We have obtained results of the job analysis methods based from job description and specification. The information obtained will be use to evaluate the job description and job specification. These documents are attached to the Appendices. The second assignment is to highlight the recruitment process that will be done through internet advertising and newspapers posting. The third assignment would be the selection process where we would use the 8 steps of selection process to choose the most suitable applicant. The fourth assignment will be the summary of the conclusion regarding the report. ...read more.

Middle

This report focuses on observation, individual and group interview method. We have chosen them because this is the best way to interview them. 3 Results attained from Job Analysis Method: 3.1 Job Description 3.2 Job Specification 3.3 Job evaluation 3.1 Job Description A job description would give job-seekers and overall idea of what will they be doing, how the job should be done, the kind of conditions they would be working in and what steps are needed to be done in a specific job. It should accurately describe the contents and environment of the job, and the conditions of employment. Such details in a job description would be the job title or position, the essential duties and tasks that are to be performed, and the characteristics of the job, environmental conditions, the authorities and responsibilities of the job-seeker. 3.2 Job Specifications Job specification specifies the minimum qualifications that the candidate must possess in order to attain the job successfully. Based on the information gathered from the job analysis, the job specification identifies the essential knowledge, skills, education, working experience, type of certification and the abilities needed to possess by the candidate. The applicants must have these basic requirements before they can apply for the position. 4.0 Recruitment Recruitment is the process of discovering potential candidates or anticipated organization vacancies. The goal is to attract a significant pool of candidates. Encouraging qualified applicants but at the same time discouraging unqualified applicants. There are four type of recruiting methods. The four: 1.) Internal search consists of current employees who have request for the job through the company's human resource management system or recommended or referred by a fellow employee. It may cause the candidates who are not selected feel inferior and demoralised. Therefore jealousy will take place. 2.) Employee referrals and recommendations are recommendations made from current employees. A referral is a recommendation from a current employee regarding a job applicant. ...read more.

Conclusion

Interview questions * Please tell me a little about yourself * What do you feel has been your greatest work-related accomplishment? * What is your greatest strength and weakness? * Can you manage to work at different shifts? * Why do you want this position? * Why are you the best person for this job? * Why do you want to work here? * What interest you most about this position? * What were your responsibilities in your last position? * What was the toughest you have ever encountered? And how did you overcome it? * Were you involved in any disciplinary issues in your previous work? If so, what were they? * How much would you expect to be paid at the start of your work? Appendix H Application form *Compulsory to answer. Name*__________________________________________________ (Mr/Mrs/Ms/Dr) Date of birth*_________________ NRIC*___________________________ Address*______________________________________________________________ ________________________________________________ Mobile*:__________ House*:___________ Fax: _____________ Email*:_____________________________ Nationality*:____________________ Race*:_____________ Religion*:____________ Highest qualification*:____________________________________ Family members age Occupation School year Working experience year Appendix I Questionnaire regarding administrative work Name: _________________ 1.) What is your Gender?* A) Male B) Female 2.) What is your age?* A.) 20-25 B) 26-30 C) 30-35 D) 35 or above 3.) What is your marital status?* A) Single B) Married C) Divorced 4.) What is your previous occupation?* _________________________________ 5.) Was the relationship between your previous employers and yourself on good terms?* _____________________________________________________________________________________ 6.) How long have you been working for?* A) 1-2 B) 3-5 C) 6-10 D) 11-15 7.) What was your last drawn salary? * ____________________________ 8.) What is your expected salary? * _____________________________ 9.) Have you committed any offences previously? * (If yes, please state) A) Yes B) No If so, please state ____________________________________________________________________________________________________________________________________________________________ 10.) Any medical history? *(If yes, please state) A) Yes B) No If so, please state ____________________________________________________________________________________________________________________________________________________________ 11.) Any problems encountered in your previous job? *(If yes, please state) A) Yes B) No If so, please state ____________________________________________________________________________________________________________________________________________________________ 12.) What were your previous working hours?* _______________________ 13.) What are your expected working hours?* _______________________ 14.) Do you think your previous working hours are too long?* A) Yes B) No 15. ...read more.

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