I will be producing a report detailing the factors the factors that Mobile Communication has to consider when planning human resources.

Authors Avatar by hanlove (student)

P1- To describe the internal and external factors to consider when planning the human resources requirements of an organisation

Introduction: For this task, I have been asked to conduct a research on the internal and external factors. I will be producing a report detailing the factors the factors that Mobile Communication has to consider when planning human resources. To get information, I will be using the internet and the BTEC level 3 Subsisbary Diploma in Business.

Mobile Communication LTD is a company that provide services and products such as: mobile phone, broadband and telephone services. Mobile Communication have got 24 stores throughout UK and a workforce around 650 staff.

Human Resource planning are resources that helps business to recruit, hire and train new employees that might well exceed any short-term cost saving. They help Mobile Communication to be successful in encouraging and motivating the employees and to make sure that every employees are on tracks. There are two factors that human resources has to consider and this includes:

Internal planning factors are factors that are relate to what happen within the organisation. There are different types of internal factors that Mobile Communication need to consider:

Organisation needs can sometime change and with this human resources will have to adapt with the changes. Changes take place from time to time, like for example Mobile Communication might diversify into new products or close down the business in some areas but the human resources will have to process appointing or removing people the change according to situation.

Technology change are factors that business may feel that attention should focus on their skills. Mobile Communication constantly develop their products and services in the hope of reaching their desired audience first. The technology allow employees to communicate with each other at work and customer.

Staff training is a factors that business need to consider before employing staff in the work. Increase Mobile Communication revenue and improve staff productivity and morale are the most visible benefits of proper staff training.  

Workforce profile is a factor that business manager has to view and monitor the type of employees that are working in the organisation. A work profile can include, age, gender, ethnicity and ability. Mobile Communication manager use workforce profile in  knowing the age, gender and the ethnicity of the employees and the type of work they do for the organisation.

Teleworking is a factor that human resources use when saving expensive office cost. Mobile Communication might use teleworking in saving office cost and most staff will not be using an office but working with a telephone whining answering customer.

External planning factors are factors that influence business from the outside in its direct control. Mobile Communication have an external planning factors that includes the types and the availability of employees to work for the organisation and the amount of money that is needed to pay them. This external factors includes supply of labour, labour cost, changing nature of work, government policy and labour market competitive.

Supply of labour in a business is a availability of suitable human resources in a particular labour market. Mobile Communication supply of labour is an individual that choose to work more hour earn higher income but necessitate a cut in the amount of leisure that workers enjoy.  Sometime there might be a desired labour supplied due to a change in the real wages rate, for example, Mobile Communication can change real wage rate to be increase in the opportunity cost of leisure increase

Labour cost is a cost that gives a total expenses a business pays for an employees. This expenses are the wages, taxes and extra benefits that the business must have paid. Mobile Communication might be paying an expensive amount for labour cost because they are usually the biggest expense in the company sectors.  

Changing the nature of work is a factor that affect human resource planning and this change implementing in the business world were employees need to be flexible and to be able to cope with the changes.

Government policy are rules and framework that are crated by the government in which every businesses are able to compete against each other. Because the government changes each rules every time this could affect the way the business could operate.

Labour market competitive is important for human resources when employing staff because they will need to attract people with a good wages. For example, if Mobile Communication want to employ new workers, they need to have way in attracting people to apply for the job so that they will not loss good staff to other business.

M1- Explain why human resources planning is important to an organisation 

Introduction: For this task, I will need to make a report explaining the reason why it is important for Mobile Communication to plan human resources requirement. To get information, I will be using the internet and the BTEC level 3 Subsisbary Diploma in Business.

Human resources planning is a factors that allows Mobile Communication strategic plan to be carried out, it reflects the emphasis on people in the business mission statement, it focus the team on what needs to be accomplishes within the business budget and the timeframe and it helps to identify the critical human resources gaps and how the organisation address them. Mobile communication needs human resource in order to manage what is almost the single greatest expenditure for the business employees costs. Mobile communication might schedule more than one work shifts, though staffing levels may differ between each. It's this type of planning when the production department and HR have to work together. Human resources plans for workers being replaced because of personnel losses, what personnel resources are available in the community, how to best reach those resources, and what they need in the way of salaries and benefits to become part of the company.

Human resource are involved in the training process for the employees. Effective training can't be done without a plan that details what knowledge needs to be communicated, who will provide the training and how the training will be done. The human resource that ensures employees are thoroughly trained and competent makes the difference in productivity, reliability and employee safety. Human resource planning is the process of Mobile communication operating environment, customer, competitors and to make decision. It is important for MC to establish the planning process and the decision making process associated with it. Human resource are to ensure adequate human resource to meet the goals and operational plans for MC as the right people with the right skills at the right time. The human resource planning predicts the future human resource management needs for the MC after analyzing the MC current human resource.

The MC strategic plan, the first step that HR planning  is to assess the current HR capacity of the organization. The knowledge, skills and abilities of  the current staff need to be identified. This can be done by developing a skills for each employee. The skills should go beyond the skills needed for the particular position. List all skills each employee has demonstrated. For example, volunteer activities may involve special skills that could be relevant to MC. Education levels and certificates or additional training should also be included also.

An employee's performance assessment form can be reviewed to determine if the person is ready and willing to take on more responsibility and to look at the employee's current development plans.

HR requirement for MC could involves demand and supply. There are question that HR might want to know about the MC employment styles and this might includes:

How many staff will be required to achieve the strategic goals of the organisation

What jobs will need to be filled

What skill set will people need

The important of internal planning factor is a part of the business management is the planning process. Internal planning is within MC that crate plan for variety of reason such as starting the business, growing or expanding the business and planning other operations. MC manger give an opportunity to write down goals and objective for the business. This goals and objective could be internal and external. For example MC objective can be internal to reach a certain level of production output, achieve a certain level of employee efficiency or to reduce cost by a certain percentages. HR planning can give MC a better understanding of its business and the economic marketplace. Managers may create plans for dealing with economic downturns, rapidly increasing consumer demand or problems in production processes. These plans help limit the amount of damage done to sales revenues or business facilities when major issues occur. MC plans may also allow a company to develop strategies to seize economic market share when a competitor fails to plan and cannot meet consumer demand.

P2-Describe how the skills that employees require to carry out jobs in an organisation

Introduction: For this section, I will also have to describe in my report how mobile communication can identify the skills that employee will require to carry out their job effectively. To get information, I will be using the internet and the BTEC level 3 Subsisbary Diploma in Business.

Join now!

Employment skill are skills that people have over time. This skills are usually used for job and the employment skill allow employee to accomplish specific task and projects on or before deadlines. Employment skill help MC to make a better or more efficient if full use is made of them. There are employment skill that MC need to consider and this includes:

Skill sets is used to help MC train, recruit and develop their staff and encourages knowledge sharing and best practice. HR use skill set to know their employers needs and identify current and future skills shortages and ...

This is a preview of the whole essay