• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

ICT- Studying a cmpany and its uses of ICT

Extracts from this document...


ICT- STUDYING A COMPANY AND ITS USES OF ICT ( EDEXCEL) The following report is about how Boots uses ICT in the four main functional areas of the company: sales, purchasing, finance and operations and how ICT helps the business. I will be looking in detail at how ICT is used by Boots Retail to manage the operation of its stores in the UK. I have visited the Boots manufacturer in Beeston and the Boots store in Nottingham to collect this information. I have also visited the Boots website. Boots is one of the best known retailers in the UK. It dispenses medicines and sells healthcare products such as toiletries and drugs. Recently it has started to offer health and beauty services such as laser eye treatment, dentistry and nail bars. The Boots Advantage Card scheme has almost 14 million members and gives Boots useful information about what customers buy. Boots has a very wide range of customers because of all the different products it sells, although women are particularly attracted to Boots. products and services. It also has some products which target certain groups of people such as teenagers and young people, men, elderly people etc. ...read more.


More than half a million tests are carried out on products, raw materials and packaging each year. ICT makes it easier to ensure that all the products manufactured are of a consistently high standard. This is very important since they are meant to improve health and wellbeing. If the wrong amounts of ingredient were used by mistake the result could be terrible. _ CAD software is used to design packaging which is attractive to look at and environmentally friendly. _ The warehouse where goods are stored once they are made is computer- controlled. Robots store the goods on shelves in the warehouse and load the lorries making deliveries to the shops. Communication methods Boots uses ICT in many different ways for communication. If the company needs to communicate with its customers it uses letters or telephone calls as they are more formal and so suitable ways to contact customers. Boots uses .mail merging. to send the same information to all its customers eg details of the Boots Advantage Card. Boots has its own internal intranet which can only be used by employees. It acts in the same way as a normal internet website except it cannot be accessed by outsiders. ...read more.


Advantage Card Boots needs to know as much as possible about its customers. likes and dislikes so that it can provide the products and services they want. The Boots Advantage Card scheme is a good way of doing this. It is a loyalty card scheme that gives customers rewards and treats for shopping at Boots and gives Boots lots of information about its customers. Almost 14 million people are members of the scheme. They get 4 points for every pound they spend on products or services in any Boots store or on the internet. Points can be spent on anything which has an asterisk on the shelf price ticket. You need 569 points to pay for something that costs �5.69. In most stores there is an Advantage Point machine which gives members information about promotions and extra points. Once they have inserted their Advantage Card into the machine, they can browse through the special offers and choose what they are interested in buying. The machine prints out vouchers for them to use with their card. There is also an Advantage Card website giving information about offers and promotions. Every time a member uses the card to have points added or to use points to pay for something, details of what they have bought, when and where are captured and stored in a database. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. I have selected a nursery because there is high demand in the UK as ...

    The amount of import and export will affect the amount of wealth leaving and entering the UK.Therefore if there is unbalance it will affect my business and how much I charge. At the moment an average salary for nursery worker is based in the region 12 to 15 thousand pounds.

  2. Business planning

    * Product: - Keemto will produce a standard food and customers can choose their own chose of food from the menu but this will not affect production time or production cost. My main products are rice, eba, pounded yam, amala and beans.


    The telephone exchange was around 10 - 15 minutes away by walk. The further the exchange is, the slower the speeds. Although Event Merchandising Limited, is an international establishment it only holds around 14 - 16 people in the UK branch from the possible two.

  2. Introduction to sales promotions

    A vast majority of the population drive vehicles and will occasionally drive past billboards which are trying to advertise or promote a product. The sales promotion which I have chosen for my 2 - litre bottle of coke has been seen by me on billboards and TV.

  1. I am studying a business called McDonalds. It is a franchise in Corby, Northamptonshire. ...

    * Keep excising employees; McDonalds do not want to lose their highly trained staff. Recruiting new ones will require training. * Train existing employees. When the employee has done the job well the first assistant managers train to be able to do other jobs in the company.

  2. My adult is the manager of seven Shell UK LTD sites, he manages all ...

    My adult with a child could work from a remote location which would be her home and be able to do her normal job and then be able to access any information she needs to do it form the works computers via the internet.

  1. Explain what Cameron Balloons produces

    Ownership What type of ownership does Businesses 1 have? (Explain the type of ownership.) Cameron balloon is a public private limited company. This because Don Cameron wanted the business himself but be able to invite different shareholder in the business. How did you find out what type of ownership it has?

  2. The use of ICT in accounting

    BENEFITS AND COSTS OF USING A COMPUTERIZED ACCOUNTING SYSTEMS The benefits of using computerised accounting systems can almost be endless to an accountant that has been used to using the old writing method for the past decade. Apart from the obvious reasons as to why a computerized accounting system is

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work