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In this assignment I am going to produce a detailed business report on a large size company. So therefore I have chosen Tesco, the report on Tesco will fulfil all the criteria needed for the completion of my 'unit 1' business at work.

Extracts from this document...

Introduction

Contents Page Introduction /History 3 Type of Business 3-7 Business Objectives 7-15 Organisational Functions 16-20 Organisational Structure 20-24 Communication 24-26 Evaluation of organisational structure, culture 26-28 And management style of the business Impact of ICT 28-30 Production and Quality 30-32 Alternative approach to quality control 32 And quality assurance Bibliography 33 Introduction: In this assignment I am going to produce a detailed business report on a large size company. So therefore I have chosen Tesco, the report on Tesco will fulfil all the criteria needed for the completion of my 'unit 1' business at work. History of Tesco: Jack Cohen, the founder of Tesco, began in 1919 as a street trader with a market stall. His first stock was ex-army foodstuff, which was no longer, needed, bought for less than �3 - it included Lyle's Golden Syrup and Nestl�'s condensed milk. With self-confidence, a persuasive manner, good humour and a fairly loud voice he sold it in a day for �4. The first principle of Tesco approach was born: 'fast turnover generated by low prices and requiring an expanding supply of items'. He quickly established himself as a natural salesman. Within a few months he was already asking his friends and family for extra help and had exchanged the original wheelbarrow for a horse and cart. In 1924 he married and the first partnership began. His first branded product was tea bought from a company called Torring and Stockwell. Tesco comes from the initial of Mr T E Stockwell and the first two letters of Cohen. For the first ten years no proper financial records were kept until he took on a bookkeeper. In 1930 he formed his first business partnership and opened the first retail outlet with Sam Freeman. With the entrepreneurial skill and enthusiasm of jack Cohen the business grew rapidly. In 1932 a private limited company, Tesco store, was registered, it was already selling the Tesco own brand. ...read more.

Middle

However, all personnel records must be kept safe, secure and confidential. * Marketing - The function of marketing is to identify and anticipate customers' need. This is done through a variety of activities, including market research, advertising, promotion, packaging, pricing and distribution. Tesco's marketing and manufacturers look at ways of satisfying their consumer's needs. The marketing department for Tesco's tries to find out what people want and how it can be made available to them in a form they find attractive. In order to fulfil these responsibilities, marketing department will have to work closely with all the other organisational functions. There need to be a mechanism for investigating and correcting failures in the administration department. * Administration - every business needs to be organised in order to achieve its objectives. If we try to imagine what will happen to an organisation if there were no system for: 1. Recruiting new employees 2. Dealing with customers 3. Dealing with suppliers 4. Paying wages and handling cash The purpose of the administration system in a business is to create an ordered routine, which enable the business to function smoothly. It co- ordinates or brings together the various part of the business so that all work towards the same goals. * Research and development - the purpose of research and development is to enable an organisation to compete successfully and achieve a permanently sustainable competitive edge over its competitors by becoming more efficient and profitable giving customers added value. To achieve this the activities of research and development section could include: 1. Developing new product, materials and processes 2. Creating new services, for example, Tesco now gives loan to customers. 3. Changing and improving existing products 4. Finding new uses for products 5. Testing product for strength, quality, safety, etc 6. Collecting, analysing and cataloguing data from worldwide research which could be helpful for the business. In all these organisational functions that has been mentioned and explained above there is a connection between them and also the organisation needs to work with each other to achieve their objectives. ...read more.

Conclusion

Benchmarking is seen as a vital element in achieving a world-class manufacturing. Training and development is also used in Tesco to meet its objectives and to provide the best service for it customers. The main aims that Tesco has in training and Developing employees are: - To introduce new employees; when new employee join Tesco it will take time to settle in and learn about the business and its role within it. - To improve skills of existing employees; Tesco wants to improve the skills of their existing employees, to make the workforce more efficient. An evaluation of the alternative approach to quality control or quality assurance and the effective it could have on the functions of the business and how it achieved its objectives. The quality assurance where all the employees in Tesco have the responsibility of all the stage of the production process. This means the employees check the production process and the quality is at a high standard. This means the shift workers will have to make regular check for the ingredient to be made into health care products. This helps improves the quality of the production at each stage. This means the finished product will reach the consumers at the highest quality. When the quality is always high the consumers will keep buying from Tesco, this will make the market get higher because they won't lose any customers but gain through the quality of the product. The quality-controlled system is not just used in production, it is also used in the finance department because they need to make sure that all money transactions are correct, if not the account will go wrong and the overall figures will be inaccurate, this can lead to misunderstanding what the consumers want. The quality of service from Tesco will mean it is able to meet it objectives. The increase in quality will lead to increase in sales as the consumer will be happy with the product they purchase from Tesco, leading to an increase in profit and eventually increase the company's market share. ...read more.

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