People within an organisation are a big factor, but humans should be treated as a resource but in order to do this they must consider humans feelings and emotions so they must be approached and dealt with carefully. Toyota must act sensitively towards their staff in order for the employees to give maximum input and output.
Skills sets
Different organisations will affect the level of human resources needed and also the level of skills. There are two types of organisations, capital-intensive using machinery more than human labour and labour-intensive this is when employees are needed more than machinery. Toyota is a capital-intensive organisation because using machinery is faster and more efficient also it saves more money as 1 machine does 3 men’s jobs.
Skills acquisition
Big organisations like Toyota it is very important for them to acquire new skills for both employer and employee. New skills need to be acquired because Toyota will need new employees to replace the employees that have retired, sacked, sick leave and maternity leave. Toyota has a database of all their employees so that they know when to start training new employees.
Skills audit
Skills audit is a method that an organisation needs for the future. The employers will assess the employees to check what skills they already have and if their skills match the organisation’s needs and any other skills that can help in any future objectives. Toyota will carry out a skills audit to work out the skills level of their employees they will analyse how many engineers have training and how many are fully qualified.
Skills transferability
This is when an organisation has employees who have skills that can be easily transferred from one organisation to another for example engineers, mechanics and even teachers. This makes job hunting easy for these employees so in order for an organisation to keep and employee the employers must ensure that they can do what it takes to keep them happy and comfortable as they will lose out on a highly skills transferable employee.
Toyota makes sure that they give the best possible treatment to their employees with high skills transferability. Engineers and mechanics in Toyota can easily leave and find work in other jobs where they deal with engineering or even another car company so they do their best to keep these employees.
Impact of technology
It is very important that employees gain new skills so they can take advantage of technology. If an organisation wishes their employees to be more productive they need to train them to learn how to use new equipments and computers.
It is important for employees in Toyota to learn to use new equipment as they are a capital-intensive organisation they will come across a lot of technology which is used to produce goods and services. Toyota will need to retrain employees whenever new equipment is brought in so they can produce maximum productivity.
