Supervisors (Teachers)
The supervisors role is to take care of the employees they do this by helping them with their progress and encouraging them to meet their weekly goals. They also help new employees by training them and helping them keeping track of their progress. They work in groups with the employees as a team leader so they can lead all of them at once to make sure no one is left behind with their progress. They also make sure that all the employees are paid on time and paid fairly.
A supervisors for a school are the teachers and their job is to teach the students the and make sure that they are meeting the standards that the school expects from them, they support them if they are having difficulties catching up with their work, they also plan out the work so that its easier for the students to understand. They have to mark the work given in by the students and also set out new coursework and homework for the students to do. They tell the students to write down the aims that they think need to be met in order for the students to improve and the support them with it.
Employees (Administrators)
The employees are the ones the do the actual work set by the managers and for a school the employees are the administrators, they work under the head of year and support them by doing certain tasks for them these include, printing out letters and sending them to parents etc, they have to make sure that the head of department if informed with all the important information for example if a teacher is missing than the admin has to tell the head of department and so s/he can find a replacement. The admin also inform the head of what teachers are free for replacement and if they are suitable for the subject that they will need to teach, this is important because if they are not able to teach the students accurately than they might give false information which can make the students confused with what their normal teachers have taught them about the subject.
The admin has to make sure that the information that s/he is informing the head of the year is true because false information might waste time and also do things that are not suppose to happen e.g. an English teacher teaching Business studies.
Their roles and three main responsibilities they have in the role.
Managers (Head of department)
Spending the right amount of money on equipment such as paper, ink cartridges to make sure they don’t buy too many because it might be wasted and this can cause them to lose money, giving orders to administrations e.g. posting out letters to parents, and also the teachers e.g. telling them about when the deadline for a coursework is. Making sure that students are on task, monitoring how well the teachers are teaching the students and making sure that they don’t give false information to the students because this can cause problem with marking and example of this can be ‘telling students to write a coursework about McDonalds when the actual task is about The Heathland School’. they have to find different ways to make it easier for the students to deal with the work given and they do this by giving them extra time to do their work is they are having difficulties and also setting out extra after school classes.
Supervisors (Teacher)
Making sure that the students are up-to-date with what they need to do, monitoring how well they are doing, encouraging them to meet their targets. Making sure that no one is left behind not knowing what to do, they have to make sure that all the information that they give to the students is factual. They have to help the students if they are finding difficulties with the subject that they are studying they also need to make sure that the students are arriving on time and are at school at all times that they have that lesson. They have to mark the work given in by the students and they have to make sure that all the work given is the students own work and is not copied from someone else.
Employees (Admin)
The employees which are the admin have to support the teachers with their work for example if a teacher doesn’t know what task they need to set out to the students than the admin will ask the head of department and then explain the information given by the head to the teachers they will also have to support the teachers if they have a problem with a student e.g. a student is absent for too long then the teacher will inform that to the admin and the admin will inform the head and then the head can decide the outcome. The admin have to be organized because they need to be on time with informing the head, writing down everything the head says when writing a letter, making sure that they are always there and are prepared to help the head if they need help.
The skills and qualities they should have to be successful in their role.
Managers (Head of the department)
- Money management skills: Should be able to manage all the finance e.g. making sure that they don’t go over their budget.
- Communications skills: Be able to communicate to a large number of employees and supervisors. Because the manager will have to speak to a large number of teachers and students they will need to have good communication skills.
- Team leading skills: Give out the right information to the right teacher and admin and be able treat them fairly.
- Time management skills: the head of department will need to be organized with their time because they hold a very important role of the business they need to make sure that they arrive on time each working day.
Supervisors (Teachers)
- Team leading skills: Be able to work in groups and able to lead their groups and lead their class.
- Communication skills: Able to communicate to a large number of students.
- Time management skills: they need to be organized with their timing because it can affect the student’s progress if they are late.
Employees (Admin)
- Time Management skills: admin need to arrive on time each working day otherwise they might miss on something and might not be able to meet their deadlines.
- Team work: Because the admin will be dealing with more than one teacher at a time the employees have to work in groups so they should be able to share information to each other and able to help them.
- IT skills: If an admin is dealing with something on the computer they will need to have IT skills so they know how to work on a computer.
- Communication skills: admin should be able to communicate to their assigned head of department so they can share information etc.
How much decision – making and problem solving they have in their role.
Managers (Head of department)
In a school the head of department has to make decisions such as finding ways to improve the students learning taking students opinions under consideration, making sure that they find the work place suitable, organizing lunch and afternoon classes to help students with their progress. They decide whether to exclude a student if he/she isn’t doing any work, or has bad manners. They make sure that the teachers are teaching the students properly and fairly and they relate that to the student’s progress. They visit classes to monitor how the teachers are teaching. If there is a problem with a student than they call the students parents to tell them what how well their student is doing in school and how they can help them to improve the students work they also do this at parents evening. The head also has to plan trips that can help the students with their work.
They have to make sure that the subject that teachers are teaching are up-to-date at a national standard this is because otherwise the students might not meet the same standards as all the other school and this can cause problems such as not being able to study at a good university and finding difficulties at work. if a teacher is absent than the head has to decide what teacher should be the replacement and s/he needs to be informed about the task that needs to be given to the students.
Supervisors (Teachers)
In a school the supervisors are the teachers and se they have to make sure that all the students are meeting their deadlines and they need to mark their work correctly and also make sure that the work is genuine and if it is copied from someone else’s work than they need to inform that to the head of department so s/he can decide the outcome. They support the students with their work and guide them step-by-step with what they want the students to do. The teachers need to make sure that all the work that is given to the students is factual meaning that it is true because false information can cause problems. The teachers also have to give enough time to the students so they can finish their work properly without rushing. They have to be organized so the work given to the students is on the right time so they have enough time to finish the work and also enough time for all the other times. In the lesson the teachers have to do a register to make sure who is in the class and if there is someone absent then the admin can find that out from the register.
Employees (Administrators)
The admin at a school they help the head of the department, they make decisions such as making sure that the work given to them is done on time e.g. letters posted to parents on time and also to post them to the right address. They have to be punctual so they arrive on time with the head of department because otherwise the head might need help and the admin might not be able to help them. They have to inform the head if a teacher is absent because otherwise the students won’t know what they need to do. The administrators check to see which student is attending school regularly and is making good progress and if s/he is then they decide whether to give them EMA or not. The admin might also replace a teacher if the teacher is absent and so they will have to do the teachers work e.g. explaining the students of the task’ because of this the admin should have some sort of knowledge of the subject that they are working under e.g. ICT, English.
Their quality of work also matters because all the work they do reflects on the head of department and because of that they need training so they can deal with work on time and produce a high standard off work, they need to listen for what the head is telling them to write and what tasks they have been given, they have to be accurate otherwise inaccurate information might be sent to parents or others. They have to be able to work as a team with the head.
Term and conditions of employment
Before an employee can start work they need to sign a contract regarding the chosen job this contract includes information regarding the regulations for that certain job. It might contain the following terms and conditions;
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Rates of pay: different jobs will have different rates of pay and by signing the contract s/he will be agreeing that they accept the pay that will be given to them.
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Working time: in the contract it will state how many hours and days the employee has to work and how many holidays they have e.g. days off on weekends.
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Duties and responsibilities: Employees will be given different duties and responsibilities depending on their job role and the employee will need to accept them in order to start the job.
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The location of work: this contains the whereabouts of the place the employee will be working.
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Safety: this part contains all the information regarding where the safety equipment is located in the school and what safety procedures they have to carry out in case of emergency e.g. Fire or if someone is not conscious.
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Holiday entitlement: amount of holidays the employees are allowed to take and if they will be paid in the holidays or not.
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Sick payment arrangements: wages that are paid to the employee if they are ill and are on sick leave.
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Notice periods: before an employee goes on a leave they will need to write a notice stating why and for how long they will be on leave for, this will help the business because for the time being they can hire someone else to replace that employee while s/he is away and this means that the part of the business that s/he was working for will still be able to operate without him/her.
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Information about disciplinary and grievance procedures: this part contains information regarding how employees should treat each other and the customers e.g. racism, bad behavior.
The staff will also need to accept that their record will be check to see if they done any criminal activities etc and they also accept that their record will be given to other businesses that they might work for in the future and this is called the criminal record beau (CRB).the employees will also accept to maternity leaves, which is a combination of sick leave, vacation leave and for woman this also includes leave for giving birth meaning that they will still be paid while they are away. When a staff member takes a day off work they will have to inform the school of why they are not present and when will they be returning to work this is important because the school can assign another employee to cover for them while they are not at work. If an employee is about to leave work then they should inform the school at least one month before they leave this is important for the because they can find an new employee before the current one leaves, this is so the business keeps operating. All the employees have to accept the safety rules of the workplace to keep a safe environment, e.g. if there is a fire than they will know where the fire exits are and also not to run because this can cause disturbance for other members.
Their off and on – the – job training and development opportunities
Off the job training for the Head of department
If a head of department is new to a subject than s/he will need to take training classes outside the school because it will not interfere with the school work. They will be sent on different courses depending on what they need training on, for example if the head is finding difficulties working with finance than they can take classes which teach them how to handle finance. This will help the head because s/he will be able to learn new skills to help them without the need of skipping work time meaning that they will be able to do their normal work as well as training.
Off the job training for the Teachers
Teachers will learn about how to work with the head of department, admin and the students. They will also learn how to teach students properly and how to help them more accurately and also give them useful tips. For example if a teacher is having difficulties with Business than s/he can take lessons outside the school to learn more skills on teaching that lesson.
Off the job training for the Admin
Admin might need help with working more accurately and on time and so going on a training course will help them with the work they are doing, so when they come back they will know more about how to deal with the problems when they arise and also work properly to meet deadlines set by the head of the department.
On the Job Training
This is when and trainer comes to the business to train a the head of department, teachers and the admin.
On the job training for Head of department
The head of department might need help with using a computer software to track students progress and so rather than going outside the school to learn s/he can use a tutorials or a trainer inside the school to help them, they may also learn from another head of department and gain skills from that. This is useful because they can still work while getting help from the trainer so he/she is still useful to the business.
On the job training for Teachers
The teachers might need help with using the interactive whiteboard and so another teacher can teach him/her on how to use it and s/he won’t have to waste time training outside the school. This is also useful because the school won’t have to spend too much money on training because they can tell other teachers to help each other.
On the job training for Admin
An admin might be finding hard dealing with a new photocopier and so other members of the school can teach him/her on how to use it. This will be useful because if they will also be using the same photocopier as the admin and this means it will help them more accurately.