Investing in people

The Investors in people award

There are over 30,000 organisations within the UK which hold the Investors in People standard. Investors in People help to provide a framework which develops and improves performance and realise objectives, through effective management and development of their people. No matter what size the organisation is, Investors in People standard are there to help improve the way you and other employees work within the organisation.

Investor in people is a national standard which lays out a good level of practice and training for an organisation so that they can achieve their goals by providing an enjoyable and motivational environment for all its employees.  The Investors in People Standard has been a major UK success story in schools and other organisations since its introduction in 1991. The investors in people standard was first developed in 1990 by the training task force  in partnership with leading business, personnel, professional and employees organisations. Investors in People UK was set up in 1993 to take ownership of the Standard and every three years it reviews this to make sure that it is still relevant, accessible and beneficial to organisations of all types and size.

 

The Standard is based on three main principals:

  • Plan - develop strategies to improve performance
  • Do - take action to improve the performance 
  • Review - evaluate the impact

By following these three keys points a business can develop a strategic plan to becoming an Inverts in People business. Each of these main points focuses on improving performance within the business, this includes every employee at every level within the business. The Inverters in People standard must be maintained and continuously developed  from year to year, each business must build upon what they have learnt from there employees skills and abilities to improve on there performance and create a better and more efficient place to work for all employees. The award is revaluated each year to make sure the business are still hitting the standard set by Investors in People along with continuity improving each year  

 

This diagram displays the structure which investors in people lay down so organisations can fully understand how to improve there performance.  In the centre of each business should be the desirer to improve on there performance  therefore it is the centre of the circle, around it is the three main points which a business should follow Review, Plan and Do along with a guideline on how each business should tackle these points . Around the outside of the circle are the 10 areas which a business has to focus on when archiving an Invertors in People Award, starting at number one with the business strategy and ending at number ten with continuous improvement.

The business which has been choice for this assignment is Fujitsu, this business has been choices for its dedication and involvement in Inverting in People, not only have they achieved the award in 1996 for there involvement in providing a high level of employee satisfaction and undergoing Invertors in People assessments throughout the year.  Since becoming an Investor in  People business the company has been able to become a more successful and recognized business building on there reputation.

Fujitsu

Fujitsu services are one of the leading European companies in the It outsourcing market, it has 19,000 staff throughout its 20 countries in Europe and even more world wide, including the Middle East and Africa, generating £2 billion in revenues. Fujitsu are the 3rd largest I.T service provider with customers ranging from the general public to Fortune Global 500.

What they do:

Fujitsu builds designs and operates IT systems and services for customers both in he public and private sectors.  Fujitsu’s core strength is to deliver IT management as well as an outstanding service, their business approach is based on  established long term relationships with customers that in turn builds on success and mutual benefits.

How they work:

Fujitsu pride themselves on having a wide range of relationships with there customers, for and projects. Fujitsu recognise the value they have to there customers for alliances example from full sourcing though management services to professional services and partnering arrangements, and are experienced in acting as a prime integrator, alliance partner and sub-contractor. Fujitsu believe in 3 main points for there organisation:

  1. To constantly look at what will be the skills, abilities and technologies they will need for the future.
  2. always staying one step ahead of our competitors
  3. Always look internally first.  

Future People

Planning for the future in any business is very important, a business needs to be aware of any risks which may come up in the future and what people they nay need to recruit for the future. People are the most important Factor to any business as they are what makes the business run from day to day and because of this every business needs to be aware of the type of person which is needed for every job, not only the skills which the person can offer but if the person is going to build on those skills and work well within the business and enjoy there time working within the business.

Fujitsu have been planning to add another phase in Northern Ireland which will be opening in Derry/Londonderry, this will be a centre of excellence. This centre will bring around 400 new jobs to the area and will boost the local economy by more then £24 million.

Fujitsu are always looking for new fresh people to bring new skills into the business the keeps the business coming up with new ideas and new ways of improving on the excellent service they already have in place. The two main skill sets which are required in a business such as Fujitsu are IT technical skilled workers and People and project management skilled workers, these skills will help the business not only to bring in new ideas into the company but help the training processes within Fujitsu a more successful experience. Although this does not mean they forget about there current employees, they are still every much the life and sole of the business the current staff are what the recruitment of new employees is based on, so the business knows what skills would need to be brought to the company to keep adding new ideas and develop more into the future. To continuity be employing new people it would not only be costly for the business but over time it could make the staff feel unappreciated, and motivation is as important in Fujitsu as it is in every business. Fujitsu believe that staff motivation is an important thing to be kept high within the organisation.    Fujitsu pin there hopes on the future and believe that in order to meet today’s customer requirements they must plan for the future and they do this by developing innovative high quality IT services. With Fujitsu being committed to the highest level of development within all its employees they are hopping to maximise skills, capability and performance to fulfil their potential not only in there new employees but in all employees at all levels. This in turn will not only benefit the individual but also helps ensure they company achieves its goals and that again will improve the service which is delivered to there customers.

Staff resources

The resources within a business are important as the people working within the business can not work to a high standard without good up to date resources, the business would not be able to go about its day to day tasks providing quality to there customers. This is even more important in Fujitsu as it is an IT business and needs to keep up to date with the newest technology’s.

The resources in every business are important, this is still the case in Fujitsu as the employ over 19,000 people in more than 20 countries. Fujitsu believe in there being all levels off staff within the business this is adding an extra value to the company as each member of staff has various levels of skills and knowledge, which means Fujitsu have a high level of resources when taking on a new project. The business has its own internal CV and skill knowledge base that every member of staff is in change of updating regularly, this means that resource managers can find the right people at the right time.

Analysis of age, skill and training of staff

The training of staff and the skill each person has is the basic and most important part of any business, as this is what the public will be judging the business on how well there staff can help and understand the business. within Fujitsu this is no different if not more important as this is an information technology and communication business each employee will need to know exactly what is going on within the business and each product or service they offer in each area of the business. As this is so important Fujitsu have a training system which each person have to follow and be a part of which they call the Fujitsu Academy which allowed employees to meet new people within the business and take part in a number of training initiatives

Fujitsu are always looking ahead and thinking of new ideas and skills which will be needed to bring in these new ideas, as this is so important they feel they have to frequently check the skill levels of their staff to ensure they can meet all there goals and targets. If the business were to employ new people for every new task which they tool on this would become very costly for the business, they feel therefore it is most important to find skills within their own employees which can be trained and used in different areas within the business. This not only motivates staff within the business but pushes each member of staff towards feeling part of the business.

Fujitsu are focused and committed to finding and developing a diverse and well working work force which will best suit Fujitsu. Fujitsu need to find the best age skill and abilities for there business. As well as bringing new employees into the business which would bring new fresh ideas, Fujitsu make sure each employee feels motivated and enjoy working in Fujitsu. The more experience staff bring knowledge and skill to the job building on the new ideas which are being brought into the business each day, because as this Fujitsu pride themselves on being a “peoples company and its success is built on the skills and knowledge of our people”  ( appendix 2 slide 6 )

Join now!

Fujitsu support new ideas and welcome them from all there employees from all ages, this not only helps to motivate the employees and make them feel a part of the business but help Fujitsu to understand what the public want from the business. Fujitsu support the ideas and review each one, be doing this they have built a supportive culture within the business.

Fujitsu believe in valuing every person as a unique individual and celebrating there differences making Fujitsu a better place to work for all its employees.

Fujitsu believe in the slogan “to be successful we have ...

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