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Job roles, recruitment, motivation and legislation.

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There are different levels of management that can exist in a business. These include: > Managers > Supervisors > IT Operatives > Administrators > Customer service operatives Manager A manager has responsibility for others, making decisions and managing day to day activities within a department. A manager is to ensure that the department runs properly in order for the company to run smoothly. A business may have a manager because to motivate and lead staff as a team. Also a manager is responsible for creating a budget and monitoring that budget each month. All the managers from each department have a meeting, to discuss current progress of the workforce that they are responsible for. As you can see management involves responsibility, team leader skills and the ability to make appropriate decisions. Supervisor Supervisors have an important role to play as they work closer to a particular group of people. Supervisors must ensure that the standards are met accordingly to the business. Also, employees must keep their promises which supervisors must ensure deadlines are set and met. Most employees are given responsibilities by their supervisors or managers because they work best when trusted and may have a potential to become future supervisors or managers. IT Operatives Digital technologies have developed dramatically over the years. Apart of the advancement, information technology plays an important role in businesses. Now employees require employees to have some level of IT qualification in their C.V. People working with IT are increasing as well as their wages. There are numerous tasks involved with office applications. These include: > Database management- creating databases (Microsoft Excel) > Spreadsheet creation- quantitative information & qualifications (Microsoft Excel) > Creating presentations- Microsoft PowerPoint Also, IT operatives are expected to know how to maintain software systems and files. A business may have IT operatives because to keep the business running up to date for the technologies. ...read more.


The induction process is not as simple as it looks. The human resources department must prepare an induction programme that is suitable for the onset of the employee starts work. The induction programme may include: > An awareness of the workings and objectives of a business; > An awareness of health and safety issues; > Requirements when absent, ill or late; > Introductions to management and workmates; > Identification of any immediate training needs. An awareness of the workings and objectives of a business The general idea of an induction is to get new employees to feel welcome, part of the team and feel that they play a vital role in a business. As well as getting new employees feel appreciated, businesses must enforce the awareness of issues such as the business's policies and regulations, their rights and entitlements to work but most important of all is the employees to be familiar with health and safety requirements. This will ensure that the new employees don't feel any less important from their previous line of employment and will enable them to start working as soon as possible with efficiency and effectiveness. An awareness of health and safety issues The Health and Safety at Work Act (HSWA, HASWA or HASAWA) is a United Kingdom law enacted in 1974 that set basic principles which must be followed by both employees and employers to help ensure a safe working environment. Businesses must ensure that there are no hazards that can endure the person's mental and physical being. The Control of Substances Hazardous to Health Regulations This act refers to the storage, the handling and use of substances that are harmful to health such as cleaning materials. Requirements when absent, ill or late It is important for employees to know what is required in the state of them being absent or late for work. This is important to the business because it can directly affect production as they may not have enough people to do the tasks. ...read more.


Failure to do this may also be discrimination. The Equal Pay Act 1970 The purpose of the Equal Pay Act is to eliminate discrimination between and men women in the same employment in pay and other terms and conditions of their contracts of employment such bonus payments, holidays and sick leave. The Act provides for equal pay between women and men in the same employment by giving a woman the right to equal opportunity in the terms of her contract of employment when she is employed on similar work of a man of the similar nature. The Employment Rights Act 1996 This act confirms the legal rights of employees and covers the contract of employment, pay slips, time off work, suspension from work, maternity rights if the employee is a women of course, termination of employment, unfair dismissal and redundancy. Pay Employees are usually paid weekly which is called wages or monthly which is called a salary. Extra payments are only given if the employee agrees with the employer to work over time and bonuses are made usually during holidays or meeting certain targets. Dismissal A dismissal can only be made if the employer feels that the behaviour of the employee is unacceptable or breaks the terms on his or her contract which the only alternative will be to sack the employee. But a unfair dismissal will occur if the employer has not been given a verbal warning first time round and second time round a written warning detailing the offence for which the employee is being disciplined for, which after all this if the employee continues to commit the offence then the employer can legally take action, which may consist of suspension, dismissal or demotion of the employee's current job which the demoted job will have a lower wage. Contract The contract must state the employee's details, the current employer's details, the pay, type of job, the date to start work and the termination of the contract if it is temporary. ?? ?? ?? ?? Unit 2 A01 RECRUITMENT IN THE WORKPLACE 1 ...read more.

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