• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

John Lewis company anaylsis

Extracts from this document...

Introduction

Introduction to John Lewis The roles and responsibilities of employees AO1 John Lewis My investigation is on John Lewis' Department Store. The John Lewis I have carried out my investigation on is located in the centre of Welwyn Garden City: John Lewis Bridge Road Welwyn Garden City Herts AL8 6TP Introduction to John Lewis as a Company The John Lewis Partnership's 68,000 Partners own the leading UK retail businesses; these are Waitrose, John Lewis and Greenbee. Their founder's vision of a successful business was a business powered by its people. All 68,000 permanent staff, are partners who own 26 John Lewis department stores, 185 Waitrose Supermarkets, an online and catalogue business, John Lewis Direct, a direct services company, Greenbee. Also the John Lewis Partnership has three production units and a farm with a current turnover of nearly �6 billion, the Partners share in the benefits and profits. The John Lewis Partnership's reputation is founded on the uniqueness of our ownership structure and our commercial success. The John Lewis Partnership's main purpose is: 'The happiness of all our members, through their worthwhile, satisfying employment in a successful business' Their Strategy is based on three interdependent objectives - Partners, customers and profit. This can be explained in three key points: * Building a sustainable business through profit and growth * Serving their customers to the very best of their ability * Caring about their communities and their environment. Description of the Main Roles and their Responsibilities in John Lewis At the John Lewis Partnership, employees are all classed as Partners. ...read more.

Middle

A day in the life of an Operative John Lewis is open everyday from 9 o'clock in the morning till 8 o'clock at night. The standard full time hours would be 9 - 6pm, including one late night, 11-8pm. The Operative's job day to day is to handle customer service and selling, merchandise stock, arrange promotional displays, general house keeping, stock replenishment and taking customer orders. The John Lewis Training Programmes The John Lewis Partnership has its own internal management training programmes. Their aim is for every Partner to develop their performance and knowledge at all times. In order for them to do this they need to: * Feel Fulfilled in their work * Develop their full potential by being helped to take on new challenges or develop a management career Learning and development need not be solely work related. The John Lewis Partnership has: * Over 3500 Learning Resources * Over 35 Learning Centres across the country * Access to subsidies for vocational and non-vocational courses * Product knowledge courses "On the Job" and "Off the Job" training On the Job: Any training which involves instructing employees at their place of work. Off the Job: Any training which involves instructing employees, away from their place of work. Managers and Supervisors: There are specific Management Development Training Programmes within the John Lewis Department Store. Most of the training would take place at the sharp end - on the shop floor. All Partners would also be offered a Project Knowledge course. However outside of the department store Managers and Supervisors are offered the chance to go to a place called Skern Lodge which offers activities based on team building, the Skern Lodge trip would last approx. ...read more.

Conclusion

If the Partner has continued to work for the Partnership for a year then they will receive a 25% discount off John Lewis alone. Paid Holiday The holiday entitlement is four weeks per year, rising to five weeks after three years. There are further long-service increases for most Partners after ten or fifteen years. Management Partners, including graduate trainees, receive five weeks' holiday from the outset. Pension scheme John Lewis offers a non-contributory final salary pension scheme, payable from the age of 60, to most Partners who have completed a five-year qualifying period. Life assurance John Lewis' life assurance scheme pays a sum equivalent to three times annual salary to your nominated beneficiary. Ticket subsidies The Partnership offers ticket subsidies of 50% of the cost of a visit to the theatre, opera or concert hall are available up to a maximum of �60 per year. Partners may also take advantage of corporate membership to bodies such as English Heritage, the Science Museum and the Royal Society of Arts. Education subsidies John Lewis gives generous financial support to Partners who wish to acquire a new leisure skill or continue their education, e.g. through the Open University or evening classes. Extended leave Partners who complete 25 years' service can enjoy paid sabbatical leave of up to six months. Health services The Partnership has an occupational health service staffed by three full-time doctors and fifty occupational health advisers. Special help in time of need In cases of particular need, the John Lewis Partnership will help a Partner with a loan or a grant. ?? ?? ?? ?? Emma Porter Business Studies AS Level ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Case Studies and Analysis section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Case Studies and Analysis essays

  1. Marketing plan for Trung Nguyen coffee company.

    coffee is priced up about 15% to 25% higher than the market average but fair enough for the high quality, unique experience offered. According to Trung Nguyen pricing strategy, price range from 4,109 KRW (about $3.20) for a cup of Vietnamese Robusta to 14,000 KRW (about $10.90)

  2. SWOT and Pestel analysis for Carlton Forum leisure centre

    Politics Influence on industry (A) Influence on business (B) A x B Justification The government may enforce higher tax chargers. -4 -4 -16 This would put a massive strain on any business operating within the leisure industry, with a lot of businesses especially the ones in the public sector, are still trying to recover from the recession.

  1. The Diversity of Distribution Channels in the Retailing Industry

    of stockroom is that the staff there are able to break, create and combine bulk if many Tesco stores ask for the same goods. Tesco distribution centre are usually on the motorways so that goods can be transported straight away and that no time is wasted.

  2. Tescos - types of stores, services offered and the people who worked there.

    In addition to that Tesco satisfies its internal customers with competitive salaries at all levels, in every area of the business, they also offer a whole package of other ways to help internal customers of Tesco make more of their money, safeguard their future and look after their health.

  1. Case study of the Unilever Company

    All these benefits help to decrease the cost. As a big multinational is also affected by diseconomies of scale, which are factors that tend to increase the cost as a company grows. One examples of these disadvantages that brings diseconomies of scale are the lack of control and coordination, in

  2. Evaluate of your own development as a result of your work placement.

    During my internship I was able to gain many skills and behaviours that are required in the workplace. Firstly, I learnt the dress code. Everyone at BP must be in business casual apart from Fridays as it is dress down Friday where you can wear casual clothes.

  1. Customer Service Analysis Between MacDonald Hotel and Chester Zoo.

    or for advice they should be able to answer them straightaway the staff at Chester Zoo were very knowledgeable because every employee has to go through a vigorous training program which also includes knowing things about animal welfare. Maintaining safety in a Zoo is very important.

  2. LEGO's Management Accounting Decision

    Target control is a cost management tool that cross-functional team use it to design the products with core attributes customer preferences at the same time control the cost in an acceptable level. It?s customer-oriented determines the process which manager first set the competitive price then determine cost finally design product.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work