KNOWLEDGE MANAGEMENT
According to Webster's dictionary, "knowledge is the fact or condition of knowing something with familiarity gained through experience or association". In companies though, knowledge is the ideas or understandings, which the company possesses and which is used to take effective action to achieve the company's goals.1
Every organisation has knowledge based core competencies and capabilities - the things that are called knowledge assets. The knowledge assets have to be created, gathered, stored and disseminated effectively within the organisation in order to help the employees use them effectively and efficiently - and this is one of Critical Success Factors of an organisation. Best practices also have to be documented within them.
According to Webster's dictionary, "knowledge is the fact or condition of knowing something with familiarity gained through experience or association". In companies though, knowledge is the ideas or understandings, which the company possesses and which is used to take effective action to achieve the company's goals.1
Every organisation has knowledge based core competencies and capabilities - the things that are called knowledge assets. The knowledge assets have to be created, gathered, stored and disseminated effectively within the organisation in order to help the employees use them effectively and efficiently - and this is one of Critical Success Factors of an organisation. Best practices also have to be documented within them.