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Management styles and cultures, which are found to exist within the business - Different communication methods the business has chosen to use

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Introduction

Introduction In the following unit on businesses at work, I will be looking at: > Classifying a business according to its ownership. I will then go on to look at the benefits and constraints of this type of ownership > The objectives of a business and explaining them in detail > The functional areas existing within a business and see how this assists the business when meeting objectives > The management styles and cultures, which are found to exist within the business > The different communication methods the business has chosen to use > The effects of the production process and quality assurance/control system on adding value to the businesses product or service. I will gather my information from the Internet, books and through my chosen company. This may be done by written or verbal communication. I will use this information to compose a business report considering factors, such as objectives, organisation, structure, culture and communication channels. I will then examine how these factors interlink to affect how success for the business is. I will also examine how the quality assurance and control systems help the business increase he value of its products and services. The business I have chosen to study is Sony Corporation. Sectors Private sector - When a business is in the private sector, its main aims are to survive and make a profit. This is because it is privately owned so it will not receive funding from the government. Examples of businesses in the private sector are Tesco, McDonalds and Woolworth's. Public sector - When a business is in the public sector, it is funded by the government. This means that its main aim is to provide a service to the public. The government is funded through the public and businesses by taxes. Examples of businesses in the public sector are libraries, police and hospitals. Voluntary sector - Businesses which are in the voluntary sector aim to make a profit. They will then give this profit to a charity. ...read more.

Middle

They believe that success is only achieved by those who find the solution. The employees attitude is that "it can be done". To Sony, there are many opportunities to retain current customers and acquire new customers. They deal wit each opportunity to the best of their ability. The management provides targets each month for week individual and the team to work together as a whole, encouraging a positive atmosphere. They value that the business needs constant improvement. How culture affects objectives and structure There are many economic influences, which contribute to Sony's culture. If the economy in the UK is bad, most businesses will be affected if they are a public limited company. As the economy is bad, people are unlikely to buy shares as they see it as a risky investment. Because Sony are public limited company, when the economy is bad, less people are likely to buy shares as they see the business as a risky investment. This in turn affects Sony because it means they have less capital available to them. This graph shows the stock performance of Sony There are social influences, which contribute to Sony. For example, There are many environmental influences over a business. Environmental groups like businesses to stop any activity, which may be harming the environment in any way. This could cause conflict between the business and the environmental groups. This may mean the business having to compromise with the environmental group by only producing at certain times of day, for example. It is important that while the business aims to maximise profits, it must also consider the environment when getting rid of waste. This can be done by recycling products such as paper and plastic rather than disposing of in an un-environmentally friendly way. Currently, Leisure connections Ltd has a bike compound outside the various leisure centres, which encourages consumers and employees to cycle to the leisure centre rather than walk. ...read more.

Conclusion

This includes international communications between employees of Sony in the UK and Japan for example. Internal communications also includes the communications, which occur down the chain of command, for example the communications between operatives and supervisors and supervisors and managers. External communications occur between the business and external bodies, including customers, suppliers and other businesses. Sony uses both internal communication and external communication because it is essential that the business communicates internally to ensure the business is run efficiently and successfully. Sony must also communicate externally as the customers need to know what Sony has to offer them. It is also important to communicate with suppliers so the business has the right raw materials to produce enough goods to meet demand but not too much which will lead to unwanted stock left. It must also communicate with other businesses to ensure that they are producing the right type of product and selling at the price, which agrees with the market. Formal communication is communication, which is done officially between employees. Formal communication involves official reports being written in full detail, often including findings, procedure, conclusions and recommendations. Informal communications are written communications, which involves only the main points of the communications. Sony uses both formal communication and informal communication. Sony uses formal communications when an employee has to write a report to another employee with more responsibility on an large, important issue. For example, an operative would write a formal report to his or her supervisor. Informal communications are used between employees on smaller less important issues. For example, a supervisor may phone human resources to ask for advice on an issue. Upwards communications is where employees with less authority communicate with those, which have more authority than them. For example, an operative communicating with his or her supervisor. This type of communication is done through face-to-face conversation and telephone. Downwards communication is where employees with more authority communicate with those with less authority, for example, a manager communicating with his or her span of control. This type of communication is done through meetings, formal reports and letters. Page 1 ...read more.

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