• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month
Page
  1. 1
    1
  2. 2
    2
  3. 3
    3
  4. 4
    4
  5. 5
    5
  6. 6
    6
  7. 7
    7
  8. 8
    8
  9. 9
    9
  10. 10
    10
  11. 11
    11
  12. 12
    12
  13. 13
    13
  14. 14
    14
  15. 15
    15
  16. 16
    16
  17. 17
    17
  18. 18
    18

Management styles and cultures, which are found to exist within the business - Different communication methods the business has chosen to use

Extracts from this document...

Introduction

Introduction In the following unit on businesses at work, I will be looking at: > Classifying a business according to its ownership. I will then go on to look at the benefits and constraints of this type of ownership > The objectives of a business and explaining them in detail > The functional areas existing within a business and see how this assists the business when meeting objectives > The management styles and cultures, which are found to exist within the business > The different communication methods the business has chosen to use > The effects of the production process and quality assurance/control system on adding value to the businesses product or service. I will gather my information from the Internet, books and through my chosen company. This may be done by written or verbal communication. I will use this information to compose a business report considering factors, such as objectives, organisation, structure, culture and communication channels. I will then examine how these factors interlink to affect how success for the business is. I will also examine how the quality assurance and control systems help the business increase he value of its products and services. The business I have chosen to study is Sony Corporation. Sectors Private sector - When a business is in the private sector, its main aims are to survive and make a profit. This is because it is privately owned so it will not receive funding from the government. Examples of businesses in the private sector are Tesco, McDonalds and Woolworth's. Public sector - When a business is in the public sector, it is funded by the government. This means that its main aim is to provide a service to the public. The government is funded through the public and businesses by taxes. Examples of businesses in the public sector are libraries, police and hospitals. Voluntary sector - Businesses which are in the voluntary sector aim to make a profit. They will then give this profit to a charity. ...read more.

Middle

They believe that success is only achieved by those who find the solution. The employees attitude is that "it can be done". To Sony, there are many opportunities to retain current customers and acquire new customers. They deal wit each opportunity to the best of their ability. The management provides targets each month for week individual and the team to work together as a whole, encouraging a positive atmosphere. They value that the business needs constant improvement. How culture affects objectives and structure There are many economic influences, which contribute to Sony's culture. If the economy in the UK is bad, most businesses will be affected if they are a public limited company. As the economy is bad, people are unlikely to buy shares as they see it as a risky investment. Because Sony are public limited company, when the economy is bad, less people are likely to buy shares as they see the business as a risky investment. This in turn affects Sony because it means they have less capital available to them. This graph shows the stock performance of Sony There are social influences, which contribute to Sony. For example, There are many environmental influences over a business. Environmental groups like businesses to stop any activity, which may be harming the environment in any way. This could cause conflict between the business and the environmental groups. This may mean the business having to compromise with the environmental group by only producing at certain times of day, for example. It is important that while the business aims to maximise profits, it must also consider the environment when getting rid of waste. This can be done by recycling products such as paper and plastic rather than disposing of in an un-environmentally friendly way. Currently, Leisure connections Ltd has a bike compound outside the various leisure centres, which encourages consumers and employees to cycle to the leisure centre rather than walk. ...read more.

Conclusion

This includes international communications between employees of Sony in the UK and Japan for example. Internal communications also includes the communications, which occur down the chain of command, for example the communications between operatives and supervisors and supervisors and managers. External communications occur between the business and external bodies, including customers, suppliers and other businesses. Sony uses both internal communication and external communication because it is essential that the business communicates internally to ensure the business is run efficiently and successfully. Sony must also communicate externally as the customers need to know what Sony has to offer them. It is also important to communicate with suppliers so the business has the right raw materials to produce enough goods to meet demand but not too much which will lead to unwanted stock left. It must also communicate with other businesses to ensure that they are producing the right type of product and selling at the price, which agrees with the market. Formal communication is communication, which is done officially between employees. Formal communication involves official reports being written in full detail, often including findings, procedure, conclusions and recommendations. Informal communications are written communications, which involves only the main points of the communications. Sony uses both formal communication and informal communication. Sony uses formal communications when an employee has to write a report to another employee with more responsibility on an large, important issue. For example, an operative would write a formal report to his or her supervisor. Informal communications are used between employees on smaller less important issues. For example, a supervisor may phone human resources to ask for advice on an issue. Upwards communications is where employees with less authority communicate with those, which have more authority than them. For example, an operative communicating with his or her supervisor. This type of communication is done through face-to-face conversation and telephone. Downwards communication is where employees with more authority communicate with those with less authority, for example, a manager communicating with his or her span of control. This type of communication is done through meetings, formal reports and letters. Page 1 ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level ICT in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level ICT in Business essays

  1. Marked by a teacher

    Analyse different types of business information and their sources. Examples from Drayton Manor

    3 star(s)

    The disadvantage of multimedia information is that people with disabilities like deaf people won't be able to communicate using this method because they won't be able to hear the information. Videos are internal sources of information because the marketing department of Drayton Manor make the videos.

  2. In this assignment I am going to produce a detailed business report on a ...

    and therefore it is not restricting the ownership. This allows the business access to a much greater source of funds. * Access to finance (in the future): If the business then decides that it requires more funds, it can either issue share to present shareholders (known as a rights issue)

  1. Apple Incorporation - Case Analysis

    Return on equity is the income earned on the shareholder's investment in the company. Apple performed well from 1998 through 2000 but went negative in 2001 with only a modest improvement in 2002 and 2003. The pattern here is the same as with return on assets.

  2. Ao1 : aims and objectives

    These may be India, China and Turkey, this is good for the business as well as the economy as they are expanding and broadening which means they are attracting ever more customers, familiarising themselves and creating employment. Factors that affect the organisational structure of a business are: * What the

  1. Evaluate the efficiency of Tesco's stock control methods.

    The reorder level for yogurts is 11% whereas for an item such as pedigree chum its 24%. Fresh produce is also delivered right before the store opens while dry goods are delivered at less busy times during the course of the day, (apx 1).

  2. There are many ways in which business can be organized

    Maximising Rebuilding supply chain Four new automated depots coming on stream along with new transport and warehouse management systems will improve service to stores. By March 2004 our new facilities will deliver 60 per cent of our total network volume giving us a much more efficient and competitive supply chain.

  1. My aim is to research and produce a formal business report on my the ...

    * Each worker/owner has a say in the decision making process and has an influence on the business as a whole and its proceedings * Each and every employee/owner receives and equal share of the profits from the business. * in co-operative organisations its customers are also classed as owners

  2. Explain the nature of franchising. Discuss the advantages and disadvantages for both the franchisor ...

    Franchisors can, however, terminate their agreements with franchisees, although this is costly, frustrating and also incredibly time-consuming. One of the main disadvantages of franchising is that the franchisor can often lose control over the day-to-day operations of the business. 'One way to ensure greater control is by establishing in each

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work