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Managing Teams

Extracts from this document...

Introduction

By: Michaela Louise Burnett Tutor: Stephen Taylforth Managing Teams BTEC NATIONAL DIPLOMA Submission Date: March 2008 Terms of Reference * Set By: Stephen Taylforth * Produced by BTEC NATIONAL to help us understand the different aspects of setting up your own business, and the different aspects of developing teams and how they help achieve business strategic aims and objectives. So in the future, I will have the knowledge to be able to set up my own business if I wish to and understand the management of teams within an organisation. * Date Due In: March 2008 Procedures I produced this assignment by investigating how a businesses aims and objectives can be achieved through different types of teams and what they consist of e.g. different stages a group goes through. I did this by researching the different teams a selected organisation has within its work force and the benefit they offer the organisation. This report is word-processed using Microsoft word. Contents * Section 1: Introduction, * Section 2: Key stages in a developing team, * Section 3: Key features of an achieving workplace team, * Section 4: The contribution of a high achieving team, * Section 5: Analyses of dysfunctional team, * Section 6: Key interpersonal skills of an team leader, * Section 7: Analyses of weak interpersonal skills, * Section 8: Evaluation of important interpersonal skills for achieving targets. * Section 9: Bibliography Michaela Louise Burnett ******************** Section 1: Task 1. (P1) Provide an introductory section that describes ways in which the use of teams in a selected organisation may help achieve aims and objectives. A key concept to include is interdependence. You should give appropriate examples to illustrate your discussion. Introduction This document will be produced using Microsoft word, with the use of internet and library resources to help research the different types of teams and how they can help achieve strategic aims and objectives of a chosen organisation. The business being used for this section is Thomas Cook air travel service. ...read more.

Middle

may motivate each other to meet the challenge of doing something new and may enjoy learning new skills and knowledge to help meet their goals. So on balance there are two ways a team may accept the task if they have no experience and may be the cause to why a team may be underperforming. However if a team has excellent inter-personal skills they could overall overcome this problem and seek new opportunities from this task. In this scenario, I recommend that a team should look for solutions and better ways of completing their task to over come the problem. However having the right resource to carry out the task is equally important to be able to produce a high standard and to overall complete the work they are given. In addition, the team may not have definitions of responsibility between members. For example they may not have a team leader to lead them and organise the group to get a tasks done and on time. This could lead to members being left out and a feeling of interdependence within the group, which will result in less co-operation and less team work being done. Without a team leader the group will have no one to manage the project so will not operate effectively as their will be no leader to define the objectives to help meet them in the most appropriate, simplest and logic lest order The question to consider is whether a team is capable of achieving the task or whether they are able to for example may not have the resources needed to complete the assignment or may have a team leader with poor communication and interpersonal skills. Section 7 provides further in-depth information on the effects of a team leader with weak interpersonal skills can have on a team. Recommendations From the above information on the different aspect that can affect a team and make it dysfunctional the following are recommendations to help raise the achievement of an underperforming team. ...read more.

Conclusion

It is importaint that communication is fluent at all times within the sale teams so each perosn knows how well they are doing and how many sales need to be met inorder to achieve their goals. Also the leader needs to be able to motivate its team so they stay focusd and driven on what they need to do, other wise members of the group will feel they are not making an contribution so will feel isolated from the team and an increase of interdependence will start within the group. And with such competitive teams within the department any one of the teams cannot afford this to happen as sales will go down. Also if a member of the team is stuggling to stay on top then the team leader needs to be able to offer advice as well a point out the issue with the person without being too aggressive as this will only demotivate the individual and may increasde hight staff turnover within that department. However a sales team leader body lanugage needs to show they are a self controled but at the same time incontole of the situation and have an keen drive to lead the team towards beign the best by being a success through their guidance. They need to have a big impact on their teams so they listen and take into account what is being said. Most important about team leaders is interpersonal, how they deal with others. Awareness of their own and others' interpersonal skills can help them enormously in dealing with the work tasks they are responsible for. Interpersonal skills for a team leader is extremely important because people often relate different words to different meanings, and therefore, decipher the message other than it is intending. This is another reason why clarity and understanding is essential for teams to be productive and high performing so businesses can increase production and growth from its workforce's success making the business an overall success. ...read more.

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