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Motivation Essay

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INTRODUCTION "Big labels, small prices". This simple motto of T.K Maxx is short but was effective enough to convince me to join their excellent team. As a fashion-conscious person, it just about sums up what I am looking for when it comes to fashion, and this is why this job appealed to me. By joining their team, I knew I would be able to claim a staff discount on the big fashion labels I like and even get a preview of the new range of their stock that they deliver every day, even before their customers' do, which for me is an exclusive experience. This alone was sufficient motivation for me to keep working there and maintain high productivity levels. Therefore, I couldn't have selected a better firm than TK Maxx to explain motivation, company performance and management. In this essay, I will be cover company motivation. I will explain what benefits me and my team colleagues in TK Maxx like financial and non financial incentives. On the other hand, I will explain what de-motivates me and my team colleagues in TK Maxx. Also, I will make evaluate the firm's motivational techniques and suggest suitable improvements. Furthermore, I will cover conflict between hierarchies and team management. I will explain what factors TK Maxx managers need to recognise to be the best managers possible. Also, I will evaluate the management leadership styles that previous and current TK Maxx managers have adopted, and as a result, recommend the most suitable and effective one where appropriate at situations. For all aspects of the essay, I will relate to theorists and support with practical examples where appropriate. FINANCIAL INCENTIVES Financial incentives are a means of a company rewarding and motivating their employees financially. These include company discounts and a pay rise. These are important because financial incentives such as the ones listed above can lead to a more comfortable, better standard of living, with a more handsome salary. ...read more.


They must work thorough their subordinates to complete tasks, and so it is important that the associates are motivated so they can complete these tasks effectively and on time. More importantly, it is vital that the right manager is recruited by the company that are aware of the things that get employees working effectively, to help achieve the company aims and objectives including 'Attaining the company shrink target of 130,000'. There are three main types of management leadership styles; Autocratic, democratic and Laissez- Faire. They each have a unique balance of interpersonal, decisional and informational roles. Informational roles are concerned with collecting and sharing information about certain assignments. For example, in TK Maxx, the managers are responsible for distributing tasks for each associate to do, such as serving the customers at the counters and taking delivery in the basement. Interpersonal roles are concerned with monitoring the progress of tasks. For example, in TK Maxx, when the associates do the tidying up of their assigned department, the managers supervise that they are doing it the right way at the right pace, since they are all have to evacuate the store premises at a certain time. Decisional roles are concerned with planning the work of their department and taking necessary decisions to ensure this work is successfully carried out. For example, TK Managers need to be aware of any absenteeism to occur during the day by nine o clock in the morning, so that they can take necessary decisions such as making phone calls to associates to see if they can cover an employee's work shift. Laissez-Faire This is where employees are set objectives and then given freedom to direct the task, improvising with the available resources to work with. This is as revealed by my personal experience. A previous manager of the TK Maxx store I am working for had a Laissez-Faire management style. At the start of the shift, I was told what my day's task was and then sent to do it with my colleagues, which at the time was putting out recent delivery. ...read more.


company discounts) and non-financial incentives (e.g. socialising opportunities) to attract employees and keep them satisfied so they do not leave the business. These form the motivation of the employees. When it comes to the motivation of the employees, there are three main theories that managers use to motivate them to their maximum potential. 'Maslow's Hierarchy of Needs' explains that all people are motivated by the same things, and their lower needs (like safety) have to be met before advancing to higher needs (like self-esteem). Herzberg's 'Hygiene Factors' are a more straightforward version of 'Maslow's' theory. He splits Maslow's motivation into two and suggests that the lower needs form job satisfaction (hygiene factors), like job security. The higher needs encourage employees to excel in the workplace (motivating factors). He concluded that it is the hygiene factors form the foundation for motivation factors to occur. Finally, McGregor's 'Theory X and Theory Y' believed that different managers' styles motivate employees in different ways. For example, an authoritarian manager motivates more with financial gain, whereas a democratic manager motivates more with praise. As a result, my alternative suggestions have clashed with all these theories, emphasising that there is not one prominent theory since they are all at work at the same time. For instance, Taylor's Scientific Management theory claims that it is money that solely drives people to come to work, whereas I am not motivated alone by just pay due to the tediousness of doing repetitive tasks such as applying security tags to clothing for several hours, since I gain work fringe benefits like discounts. Therefore, it must more than just money that keeps me encouraged working for TK Maxx. However, in the firm there are leadership styles like the strict 'Authoritative' style and conflict in the workplace among employees and managers. These form the de-motivation of the employees. As a result, it is vital that TK Maxx adapts the correct style for certain situations and demands of the workplace, to maximise the motivation and team performance of TK Maxx. ?? ?? ?? ?? ADRIAN DANIELS UNIT 9-MANAGING AND DEVELOPING 1 | Page ...read more.

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